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Hoi An Garden Palace & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hoi An Garden Palace & Spa

Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Aerial view
Arcade
Sauna, body treatments, hot stone massages, Swedish massages

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
311 Cua Dai Street, Hoi An, Quang Nam
  • Ba Le Market
    6 min walk
  • Cam Thanh Bridge
    8 min walk
  • Hoi An Memories Show
    17 min walk
  • Da Nang (DAD-Da Nang Intl.)
    48 min drive

Room options

View all photos for City Deluxe

City Deluxe | Minibar, in-room safe, desk, blackout drapes

City Deluxe

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Deluxe

Junior Deluxe | Minibar, in-room safe, desk, blackout drapes

Junior Deluxe

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Bathtub

Family Suite, 2 Bedrooms, Non Smoking, Bathtub | Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 1033 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Terrace Deluxe

Minibar, in-room safe, desk, blackout drapes

Terrace Deluxe

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, Multiple Beds, Bathtub, Garden View

Family Quadruple Room, Multiple Beds, Bathtub, Garden View | Minibar, in-room safe, desk, blackout drapes

Family Quadruple Room, Multiple Beds, Bathtub, Garden View

  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Triple Room, Non Smoking, Bathtub

Family Triple Room, Non Smoking, Bathtub | Minibar, in-room safe, desk, blackout drapes

Family Triple Room, Non Smoking, Bathtub

  • 517 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Palace Suite

Palace Suite | Minibar, in-room safe, desk, blackout drapes

Palace Suite

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Hoi An Garden Palace & Spa

4-star hotel in Cam Chau
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hoi An Garden Palace & Spa offers 46 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Garden Palace Spa has 3 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Hoi An Garden Palace & Spa features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a fitness center, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hoi An Garden Palace & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Hoi An Garden Palace & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 580000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle fee: VND 455000 per vehicle (one way)
  • Rollaway bed fee: VND 580000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hoi Garden Palace Hotel Hoi An
Hoi Garden Palace Hotel
Hoi Garden Palace Hoi An
Hoi Garden Palace
Hoi An Garden & Spa Hoi An
Hoi An Garden Palace & Spa Hotel
Hoi An Garden Palace & Spa Hoi An
Hoi An Garden Palace & Spa Hotel Hoi An

Hoi An Garden Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 368 reviews" "
Rating 8 - Good. 104 out of 368 reviews" "
Rating 6 - Okay. 19 out of 368 reviews" "
Rating 4 - Poor. 4 out of 368 reviews" "
Rating 2 - Terrible. 3 out of 368 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, with an extremely helpful staff who go above and beyond to assist in anyway they can.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our home away from home in Hoi An. Staff make it extra special, location is fantastic, atmosphere is second to none. Would not hesitate to recommend to you. Say hi to Ms Phuong!
Stayed 6 nights in Jul 2024

10/10 Excellent

Sally

Stayed 1 night in Jun 2024

10/10 Excellent

Vu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This is an amazing hotel and we will definitely stay here again. The rooms were clean and the beds were comfortable. The staff was very friendly and welcoming when we checked in. The breakfast was good with choices for Vietnamese and western.
Stayed 2 nights in Jun 2024

10/10 Excellent

Niamh, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel with the most kind and lovely staff who are so happy to help customers, chat and make you feel at home. Convenient for old town, market, beach, lantern making, banana boats and tour pick ups. I enjoyed my stay so much I booked three extra nights.
Stayed 1 night in Apr 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay!
We really enjoyed our stay here. We had a lovely spacious room with a small outdoor courtyard, beds were really comfy and good shower pressure. Pool area is really nice, however did notice staff lacked a little attention to maintaining cleanliness (left over drink/food not removed for a long time, used towels left, and occasionally not recognising when fresh towels are needed for guests). Breakfast was really good - good spread of western and Asian. The hotel has bikes available to use which are much needed - around 10 minute cycle into Hoi An old town. The walk itself is around 30minutes. The staff were really friendly to talk to and really appreciated them saying ‘welcome back’ everytime we returned to the hotel! Would definitely recommend this hotel!
Stayed 6 nights in Apr 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Zineddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Lovely hotel staff and service. Place is also beautiful and looks just like the pics!
Stayed 3 nights in Mar 2023

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Diana S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Hoi An
Our stay was good, the hotel did allow us to check in early and kept our luggage after check out plus we where allowed to use the hotel park and rest area while waiting for our transport. Unfortunately, the Sauna and Steam bath were out of action due to leftover issues from COVID lockdown. Overall the start was good, the only thing not great was the breakfast as only western food was available.
Stayed 2 nights in Feb 2023

6/10 Okay

Hang Mai Thuy

Traveled with family
Stayed 1 night in Jan 2023

8/10 Good

Butch

Liked: Cleanliness, staff & service, property conditions & facilities
😎
Stayed 3 nights in Nov 2022

8/10 Good

VASILE FLORIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was how it was supposed to be
Stayed 21 nights in May 2022

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Amariah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, received vegan meals for breakfast and great food and place to stay.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, nice quite location free shuttle's to beach and old town was great
Stayed 14 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve ever stayed at! Incredible service- we arrived at hoi an at 6:30 am and the staff let us check into our room early and gave us an upgrade. They also helped us arrange a ride to our next destination. The room /hotel was very comfortable- great location, beautiful courtyard and pool. Loved this place!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff are wonderful and helpful. Grounds and gardens make for a beautiful setting. It’s quiet! Free shuttle to town or beach as it’s smack bang in the middle of both. Otherwise a taxi was less that 45,000vnd to get to town. Highly recommend!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 6 nights in Sep 2019

10/10 Excellent

JC, Sai Gon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and agreeable staff. dint have time for the pool, but it looked very refreshing and relaxing. Will plan on staying again!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Cute little place to stay in Hoi An, staffs are all nice and helpful, special thanks to staff named 'ha giang', she took us to the market before our cooking class, her English and Korean both fluent (as my cousins don't speak English). Breakfast was beautiful with variety of tropical fruits. They have a free shuttle to the beach and town centre which was useful. Thank you!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant nothing was a problem . The food in the restaurant was really good
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, loved staying here. Free shuttle was amazing
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Staff were so friendly and helpful. Great room, great food. so nice to eat outside overlooking the beautiful area round the pool.
Stayed 2 nights in Jul 2019