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Serena Villa

3.0 star property

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Photo gallery for Serena Villa

Sports facility
View from room
Lounge
Aerial view
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
362 Corner Cua Dai Street, Hoi An, Quang Nam, 650000
  • Hoi An Market
    ‪3 min drive‬
  • Hoi An Night Market
    ‪4 min drive‬
  • An Bang Beach
    ‪8 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Minibar, in-room safe, desk, soundproofing

Superior Double Room, Balcony

  • 387 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 430 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, Pool View

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Triple Room, 1 Bedroom, 2 Bathrooms, Pool View

Minibar, in-room safe, desk, soundproofing

Family Triple Room, 1 Bedroom, 2 Bathrooms, Pool View

  • 430 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, Balcony

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Serena Villa

3-star hotel in Cam Chau
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Serena Villa offers 12 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serena Villa features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Serena Villa is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Serena Villa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Children's club
  • Children's pool
  • Horseback riding/rentals
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 200000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per person (one-way)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hoi Maison Vui Villa Hoi An
Hoi Maison Vui Villa
Hoi Maison Vui Hoi An
Hoi Maison Vui
Serena Villa Hotel
Serena Villa Hoi An
Hoi An Maison Vui Villa
Serena Villa Hotel Hoi An

Serena Villa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 44 reviews
Rating 8 - Good. 7 out of 44 reviews
Rating 6 - Okay. 1 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms , good pool , would be good to have tea and coffee in room , funny their was a jug to boil water but not cups or coffee/tea , new owners way to save money , but overall great hotel
Stayed 14 nights in Jul 2019

10/10 Excellent

Norris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sets an example for what other hotels should be
The staff all around was great, always welcoming and helpful. Quyen in particular was who I dealt with most and should definitely be commended for her presence and abilities. The breakfast provided daily in my opinion was great, with a varied selection and taste in combination with quality of food. The view facing the pool was relaxing. I didn't get a chance to enjoy the pool, but saw others did and most importantly it was well maintained with staff cleaning it every so often. More importantly what I loved was they seemed to put in place a number of sustainability measures, such as recycling bins etc. We all have to do our part in taking care of the planet so to see this place also do so was great. To be honest, this was the only hotel I came across that did that during my 2 week trip in Vietnam across 3 cities in 4 different hotels. Location wise it was around a 30 minute walk one wya (~3km) to old town heritage site. Definitely fine for me considering I am used to hiking etc. If I'm in the area again next time I definitely would come back to this place.
Stayed 4 nights in Nov 2018

10/10 Excellent

Peter

Friendly country living
What a wonderful little gem the family run business was just perfect not to far out of town and not in the hussell and bussell of the old town easy bike ride to every thing friendly well serviced good breakfast
Stayed 5 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Stayed for 6 nights. Friendly staff. Nice, new and clean hotel. A wonderful stay and I would go back.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little paradise
Experienced a wonderful stay at the villa. The venue itself is charming, elegant, just perfect. Above all, the staff, especially at reception, were adorable and irreproachable. Miss Long and her team must be commended for their warm welcome and sincerity!!! Would definitely want to go back!!!
Stayed 3 nights in May 2018

10/10 Excellent

Siobhan farrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
A great deal in a quieter location
I loved this quaint little hotel! Our room overlooked a little pig farm, which was a nice break from all the crowds in town. The good: modern clean rooms, friendly service, free bikes, really nice bathroom, outdoor shower, they made us a cute little brown bag breakfast when we had an early flight, great wifi, small boutique feel, seemed like only 10 rooms total The not so great: mice turds in the bathroom (but understand that mice/rats are part of the deal in VN), Not great coffee, the pool is small, but fine so long as you're not in there with the entire hotel, can hear other guests in their bathrooms, hard beds Overall, I'd stay here again,and recomend it to friends
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Maison, described in three words, beautiful, simple and comfortable. The hosts are very welcoming and would help you in any way possible. Place is clean and there is no problems whatsoever. Five star rating without a doubt.
Stayed 3 nights in Nov 2017

10/10 Excellent

Rach, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning room and great location!
The room was stunning, staff were very helpful and the location was brilliant. My only improvement would be at breakfast...please cover the food - I cannot stand flies walking all over it. Apart from that, the place was perfect!
Stayed 4 nights in Nov 2017

10/10 Excellent

Victoria M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than more expensive hotels in the area
This place was really fabulous. If you have a little more to spend then it's well worth it. On the first day I was sick and they brought up lemon-ginger tea. They will assist you with any booking you need without trying to swindle you. A personal positive was that this is one of the few places I've stayed that didn't insist on keeping my passport. Another thing worth noting is that a lot of hotels in Vietnam are not even close to how they are represented in photos. This hotel is better than it looks in pictures and feels like a haven from the streets when you come back at night. It's lush and green outside. The room had the coolest tub I've ever seen. It's romantic and I'd go out of my way to stop in Hoi An to stay here again if I end up back in this region.
Stayed 4 nights in Aug 2017

10/10 Excellent

Matt, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No.1 hotel of our trip
A thoroughly enjoyable 5 nights stay, we left wishing we had booked for 5 more ! Midway between the old town and the beach, quietly situated in a peaceful alleyway off the main road our first impression was that the location was in no-mans land...but we soon found the location to be absolutely perfect, an oasis away from the tourists and traffic. Pretty much opposite Dingo Deli, a high quality bakery/cafe which sadly we only discovered on our last day!! A taxi to the old town is under $2 and a lovely 15-20 min bike ride (free bikes provided) through rice fields and veggie gardens has you to An Bang beach with only about 200 metres of road required. The hotel itself, with just 10 rooms, is first rate - sparklingly maintained throughout, clean and very comfortable. The pool is beautiful and refreshing. Our room was a generous size, with a nice balcony overlooking the pool. A large, breathtaking bathroom contained a huge round bath as well as free standing shower - with a second, cold water, bamboo shower on the back verandah. Staff were lovely, breakfast was very good too - probably the best quality food of our trip. Maison Vui Villa was without doubt our favourite hotel of the whole trip, next time in Hoi An we will look no further. Also, do yourself a favour and visit Ma Spa, 3 mins away by bike in the rice fields !
Stayed 5 nights in Jul 2017

10/10 Excellent

Isabella, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, can't wait to come back.
My partner and I had four nights here will we were in Hoi An. The room exceeded our expectations, it was spacious, clean and had an excellent balcony which overlooked the pool. It's located halfway between the beach and the city, which we walked into the first day and it took us about 40 minutes, but after that we took advantage of the bikes that the hotel provides for free use. Personally it was nice to be out of the city and a taxi would have been very cheap if we had needed one. The room was really quiet and the area was quite safe, I felt comfortable walking around at night. The people who worked there went out of their way to help us with whatever we needed as well. Was sad to say good bye at the end of our four days and can't wait to revisit for some more time to lounge around the pool!
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable stay. The receptionists were friendly, and the room was maintained well. It's not a walking distance from the old city central, but free rental bikes helped a lot.
Stayed 2 nights in May 2017

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villa with lovely staff :)
The rooms are beautiful with clean modern decor, loads of space and a very spacious bathroom with an enormous bath and outside shower (as well as an inside shower). The pool area was lovely and very welcome after a day out and about in Hoi An or surrounding beaches. The bikes they provide for free are also the best we have used in south east Asia they are all fairly new with good brakes and locks on them! We enjoyed cycling to the beaches and old town. The slightly out of town location didn't bother us as it was much more peaceful. The staff were all so friendly and helpful especially the receptionists who helped us book taxis to and from the airport as well as a cooking lesson tour. Breakfast had pretty good choices and fresh eggs or pancakes would be cooked to order.

10/10 Excellent

Lara, Byron Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We don't want to leave!
This place is a real find! Beautiful rooms with huge comfortable beds. Gorgeous bathroom with an outdoor feel. The pool is a welcome relief after a hot day cycling around the beautiful old town of Hoi An. Breakfast is great and it is lovely to sit poolside to enjoy it. The area has a rural feel to it with pigs and chickens out the back. It was lovely waking to the sound of roosters and piglets! It is a short ride on the free bikes to the beach or town. Maison Vui villas is a very serene and beautiful spot to recharge!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet space between the town and the beach
Clean, spacious room with great bathroom facilities and balcony. Well located between the old town and the beach. Friendly staff. Breakfast buffet is limited.

10/10 Excellent

Malcolm, Leeds Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
What can I add to the comments already made except to agree 100% I just can't say enough in praise of the staff and the hotel, stay here if you have chance you will remember it forever. Just a short bicycle ride and your in the old town or turn the other way and your at the beach.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
This new hotel is in a residential part of Hoi An, about halfway between the town and the beach. The hotel provides free bicyles, but if you don't want to take that option, then you need a taxi every time, as it's too far to walk. The staff were very helpful, and arranged a car to pick us up at Da Nang Airport, and another car to take us when we left to go to Hue. The car stopped off at the Marble Mountains on the way to Hue, which was a bonus.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hosts couldn't have done more to make us welcome. Offered us use of facilities (bicycles, showers etc.) after we'd checked out - great since we'd been out all day and had an evening flight. Perfect wifi, lovely rooms, nice clean pool etc.

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't be disappointed
Fantastic hotel I could have stayed here for months. The rooms, balconys, bathrooms, breakfast, staff were all exceptional.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! Highly Recommended
Everything was great! The owners were really nice and taking good care about their customers. Room was nice and clean and a bed was very comfortable. Breakfast was delicious- beside fruit and bread with PB, jams you could order eggs, pancakes, noodles, soup ... and Bikes for free was a big plus since it's about 20+ min walking to the downtown and it was nice ride. We really enjoyed our staying here!

10/10 Excellent

hyejin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천합니다.
저는 정말 만족했어요. 가격이 저렴해서 별로 기대하지 않고 갔는데 숙소도 넓고 욕조도 크고 깨끗하게 관리되는 것이 눈에 보일 정도였습니다. 직원들도 모두 친절하고 조식도 맛있었어요. 다음에 가게 된다면 일주일이상 오래 머물고 싶은 숙소에요
Stayed 3 nights in Jan 2019

6/10 Okay

Kit Ying

The room is big and beauty but inconvenience location.
Stayed 1 night in Aug 2018

10/10 Excellent

MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
올드타운에서 떨어진 거리지만 호텔만큼만은 최고 였습니다 호이안 다시가게된다면 다시 이곳에 머물고 싶어요 믿고예약하셔도 될것같습니다
Stayed 1 night in Aug 2018