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Hoi An Riverside Villas & Apartments

3.5 star property

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Photo gallery for Hoi An Riverside Villas & Apartments

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Suite Family with Hoi An View | Premium bedding, Select Comfort beds, minibar, in-room safe
Junior Double or Twin Villa with River View | Terrace/patio
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
251 Tran Nhan Tong Street, Cam Chau Ward, Hoi An, Quang Nam, 560000
  • Hoi An Market
    ‪4 min drive‬
  • Hoi An Night Market
    ‪6 min drive‬
  • Cua Dai Beach
    ‪10 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪51 min drive‬

Room options

View all photos for Suite Family with Hoi An View

Suite Family with Hoi An View | Premium bedding, Select Comfort beds, minibar, in-room safe

Suite Family with Hoi An View

  • 915 sq ft
  • Sleeps 5
  • 1 Large Twin Bed and 2 King Beds

View all photos for Junior Double or Twin Villa with River View

Junior Double or Twin Villa with River View | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Double or Twin Villa with River View

  • 484 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Connecting Family Villa Balcony & River

Connecting Family Villa Balcony & River | Premium bedding, Select Comfort beds, minibar, in-room safe

Connecting Family Villa Balcony & River

  • 753 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Junior Triple Room with Balcony and View

Junior Triple Room with Balcony and View | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Triple Room with Balcony and View

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room with Balcony

Deluxe Double or Twin Room with Balcony | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room with Balcony

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Double/Twin with Windows

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Double/Twin with Windows

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

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The price is $53
per night
$60 total
includes taxes & fees
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The Saga Hotel Hoi An

About this property

Hoi An Riverside Villas & Apartments

3.5-star Hoi An hotel, connected to a shopping center in Cam Chau
Along with an attached winery, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and spa services.
Hoi An Riverside Villas & Apartments offers 18 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
A winery is attached to this Hoi An hotel. In addition to a children's pool, Hoi An Riverside Villas & Apartments provides an outdoor pool and complimentary bicycles. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This Hoi An hotel also offers spa services, a terrace, and barbecue grills. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in March 2021.

Hoi An Riverside Villas & Apartments has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Hoi An Riverside Villas & Apartments has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 120,000 for children
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas
  • Winery

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 2015
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - March 2021

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000.0 per day
Cribs (infant beds) are available for VND 200000.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 150000 for adults and VND 120000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: VND 200000.0 per day
  • Rollaway bed fee: VND 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A surcharge applies to children ages 7-11 sharing existing bedding. An additional extra bed fee equivalent to half the room rate is charged for children ages 12 and older.
This property does not permit cooking on the premises.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

River Palm Villa Hotel Hoi An
River Palm Villa Hotel
River Palm Villa Hoi An
River Palm Villa
Hoi River Palm Villas Hotel Hoi An
Hoi River Palm Villas Hotel
Hoi River Palm Villas Hoi An
Hoi River Palm Villas
Hoi An River Palm Hotel
Hoi An River Palm Villas
Hoi An Riverside & Apartments
Hoi An Riverside Villas & Apartments Hotel
Hoi An Riverside Villas & Apartments Hoi An
Hoi An Riverside Villas & Apartments Hotel Hoi An

Hoi An Riverside Villas & Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 42 reviews
Rating 8 - Good. 9 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful welcoming staff. We also really like that be could rent bicycles for free. Breakfast was not the best. It seemed like both mornings our food was cold. The room was very nice and a great value for the money.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I stayed here before in March and despite my room being double booked the manager made suitable arrangements for me. I arrived again on 19 Dec 2019 and what was apparent was there was a lack of leadership. There was no obvious capable person in charge and English speaking was quite poor. For the first two days, I advised reception 4 times about their being no hot water and no water pressure for my family to shower in comfort. Of course the staff were apologetic and kept telling me '5 minutes', '5 minutes'. It was hours until the problem was resolved on the first day and then we had the same problem the next day. When I came to check out there was confusion over my Expedia booking and staff were having a problem recognising my booking number. They got there in the end. On the dry days the cushions weren't put out in the sun loungers by the pool attendant. The exteria of the building needs some wood treatment and is looking a bit tired. The breakfast staff were the same as before and the breakfast was adequate. I write this review because I fear that if the owner does not appoint an efficient and capable manager quickly who knows about the complete running of a hotel business, then I cannot see the villa/Hotel giving a good return on investment. There won't be the repeat customers and a few bad reviews will be damaging. The young Vietnamese woman on the desk some days was very sweet and pleasant. All the male members of staff didn't appear to know what they were doing.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As always in Vietnam, staff helpful and courteous. A reasonable walki nto the Old City, but free pushbikes available. Great pool😏 Comfortable room with view of pool and river. Palm trees outside our window made a perfect setting
Stayed 5 nights in Aug 2019

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet place to stay
Amazing place, especially room 304 on rhe top corner. Quiet, clean, grest shower and bath in room, nice breakfast but pretty basic. Massage available downstairs for very resonable price. 30 min slow walk to town, 1 hour to the coconut boats, free use of bikes if you fancy riding. Hotel can organise local trips and airport transfers for good price as well. Very happy with our stay and would do this again.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, the manager and his family are caring, thoughtful and extremely accommodating. Hotel itself is lovely, we really admired the stunning wooden panelling and detail, and plantation-style setting among the rice paddies. It has a gorgeous pool, each room is beautiful with comfortable beds and huge bathtubs (excellent after a rainy day out!) We enjoyed the breakfast every day. The hotel is around 2km from the old town, we walked many times, and a cab ride was only AUD$1.50. Would definately stay here again, highly recommend this hotel. 5 stars ⭐️
Stayed 9 nights in Dec 2018

10/10 Excellent

Lj, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms are beautiful. We had a family room, which was actually two rooms separated by a door with two very large twin beds in one room and a queen bed in the other. IThe beds were very comfortable. Everything was immaculate. The staff, especially Mr. River, could not have been more helpful. He answered our multitude of questions and was extremely responsive and helpful. All of the staff were friendly, eager to help, and very available. The hotel was a welcome reprieve from the craziness of old town, and we looked forward to returning here at the end of the day. Thank you so much for a fabulous day. So far this is our favorite place we have stayed in Vietnam.
Stayed 3 nights in Dec 2018

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We planned to stay a week..... and stayed two! Absolutely amazing place. Amazing staff. Beautiful surroundings. Great room service. Clean rooms. However- breakfast was meh! Too repetitive apart from that. It’s the best place in HioAn.
Stayed 3 nights in Jul 2018

6/10 Okay

Liane, Alberta Canada

Liked: Staff & service, property conditions & facilities
nice hotel on main road
Had a good 3 day stay at the River Palms. staff are a bit shy because their english isnt so good so are probably abit gun shy but if you make the effort they are a great group that tries hard to please. Its a smaller hotel so choice for breakfast is limited but we never had a problem with freshness or ample variety. Easy walking distance to Ancient Town. Beware of traffic on this main road can be overwhelming starting early in the morning. also the roosters next door start early at about 4 am and they put their dog out in the middle of the night every night and he barks incessently for over an hour. I actually felt sorry for the poor thing. none of this is the hotels fault but it is worth noting if you are looking for peace and quiet. The hotel and grounds are kept very clean and rooms are ample size. The rooms could use a box of tissues, the tub is not anchored down so you have to be extremely careful you dont tip the whole thing over if you get in. i think someone must have grabbed for their life as the towel rack is hanging pulled out of the wall and so towels are always placed on the bed. Lighting could use a bit more intensity in the bathroom - fairly dark in there.
Stayed 4 nights in Mar 2018

8/10 Good

Ellen Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean, comfy rooms, pool, friendly sta
The hotel was lovely, the staff were friendly and helpful and the food was amazing. Breakfasts were very good. Reception staff assisted with tours, taxi' s and my trip from the airport as well as my trip to DaLat. The hotel was a little out of town but just a couple of dollars by taxi, so the surrounds of the hotel were quiet and lush.

10/10 Excellent

Keira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel, very accommodating staff. They upgraded my room so I could be on a higher floor. Breakfast was okay.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with clean, comfortable room
We had a great stay at this hotel. The staff were so friendly and helpful. We stayed in two rooms as our room wasn’t quite ready when we arrive so we were upgraded overnight and happy to move in the morning. Both rooms were both beautiful. Bed very very comfortable. We would certainly stay here again.
Stayed 3 nights in Mar 2018

8/10 Good

jun, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, relaxing
Room - spacious, clean, comfortable Staff - friendly, easy-going, helpful Location - convenient
Stayed 2 nights in Dec 2017

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little oasis
Little oasis. Staff was welcoming, friendly and always ready to help. We were offered a u upgrade. We did upgrade as the extra was worth it for the view. I would book this hotel again and have no hesitation in recommending
Stayed 2 nights in Oct 2017

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Kyle

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

katty, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and peaceful villa
The room with the balcony and the decorations is ancient antique .The villa is quiet and peaceful,location is good not far from the town,just 10min of cycling.The staff are friendly,especially the staff name hana with great smilling face and great service.recommended this place to stay.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Hoi An.
Of all the hotels we stayed at after traveling for 2 months in Asia this was the best. Booked for 2 nights, stayed for a week. Room is very very nice, with a comfortable bed, great bathroom and very clean. Suggest you don't go with the cheapest room, which we originally booked, as it is in the basement and a little depressing. For $5.00 more dollars US you can have a room above ground overlooking the pool with a gorgeous bathroom. Trust me, it's worth it. Staff are also wonderful and very helpful. 10 minutes by bike into the centre.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and decent price
I really enjoy staying at this hotels!helpful staffs!

8/10 Good

Chenine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spacious room in great location.
Loved this hotel. Booked for 2 nights and stayed for 5 nights. Staff were so helpful and very sweet. Breakfast was simple but yummy - home made yoghurt to die for. We used free bikes every day/night. Easy cycle to beach (4km/25mins) or to town (2km/10mins). Near a river so managed to do a few 20/25min runs. The local neighbourhood around hotel was quite sleepy, so quiet at night. Really enjoyed our stay here, 5wks into travelling. We were able to unpack, wash clothes and chill out. Pool was nice, although one end is very shallow so made swimming lengths a bit harder. There is a spa which seemed reasonable, although we didn't use it. They also sent a car to collect us from da nang when we arrived, which was great. Would def stay here again, although would stay further back away from road and restaurant.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
The staff was so kind and looked after our every need. From free upgrade to gifts upon departure, they were flawless. The room, view, and location were great. Will stay there again.

10/10 Excellent

Paul, b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel excellent service
River Palms ticked all the boxes for us. We stayed for 5 nights and couldn't be happier. The rooms are very spacious, clean and well appointed. Only 1.2 km to the old town and markets. Breakfasts were brilliant with a variety of foods available. The service was nothing short of excellent.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Potential!
Overall, River Palm Villas wasn't what I expected. There are many options in Hoi An. With improvements, this is a great option for heavy sleepers and early risers. The good: The upgraded rooms are the most beautiful we've seen in Vietnam - gorgeous bathroom with great water pressure and a luxurious stone tub, huge room, balcony and outdoor space. The room is tastefully decorated and no expense seemed to be too spared. The throw pillows are even upholstered with thick fabric just to detail the money spent on the rooms. The sitting area with a futon a table and chairs is great. The pool is gorgeous, though could use the filter being turned on more often. The free bikes are brand new and a great perk. Could be improved: Quirks in breakfast service and food temperature; noise from neighbors and traffic; really early bright light and noise in room - not the best for light sleepers. "Gym" and spa, listed on amenities are works in progress. We had the hotel to ourselves for two of our three nights. We shared it with only one other guest the other night. I suspect that the price is a bit of a deterrent. it's high for this hotel. It's low season and the hotel raised the price. The $30 range is more realistic for the area and offerings, particularly compared to other hotels.

10/10 Excellent

Moses, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with fantastic staff!
Stayed at River Palm Villa from August 20-23 and had an exceptional experience. The hotel staff are some of the friendliest and most accommodating I've ever encountered. Kudos to the staff and management. When I am in Hoi An next, I will definitely return to the River Palm Villa! P.S. the concierge ladies are the sweetest!