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Silkotel Hoi An

4.0 star property

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Premium Deluxe Balcony | Minibar, in-room safe, desk, laptop workspace
Restaurant
Balcony
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
14 Hung Vuong Str., Hoi An
  • Cam Pho Temple
    ‪2 min walk‬
  • Song Hoai Square
    ‪4 min walk‬
  • Chua Cau
    ‪5 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪46 min drive‬

Room options

View all photos for Premium Deluxe Balcony

Premium Deluxe Balcony | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Balcony

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Balcony

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

  • 538 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Large Twin Beds

View all photos for Villa, Garden View

Villa, Garden View | Minibar, in-room safe, desk, laptop workspace

Villa, Garden View

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

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The price is $64
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$73 total
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About this property

Silkotel Hoi An

4-star hotel in Cam Pho
Hop on Silkotel Hoi An's free shuttle to the beach or pamper yourself at the hotel's full-service spa.
Silkotel Hoi An offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Silkotel Hoi An like an outdoor pool and a children's pool.

Dining options at the hotel include a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a hot tub, a sauna, and a fitness center.

Silkotel Hoi An has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Silkotel Hoi An has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free beach shuttle
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 370,000 for adults and VND 370,000 for children
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Ropes course
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 500000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1000000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 370000 for adults and VND 370000 for children
  • Airport shuttle fee: VND 450000 per room (one way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Silk Luxury Hotel Hoi An
Silk Luxury Hotel
Silk Luxury Hoi An
Hoi An Silk Boutique Hotel Spa
Silkotel Hoi An Hotel
Silkotel Hoi An Hoi An
Silkotel Hoi An Hotel Hoi An
Silk Luxury Hotel Spa by Embrace

Silkotel Hoi An Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 286 out of 462 reviews
Rating 8 - Good. 134 out of 462 reviews
Rating 6 - Okay. 28 out of 462 reviews
Rating 4 - Poor. 4 out of 462 reviews
Rating 2 - Terrible. 10 out of 462 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Michael, Mordialloc

Liked: Amenities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!!!
This is the best hotel I’ve stayed in! It’s so beautiful and the staff are amazing and friendly. Food is great, rooms are comfortable and the pool area is brilliant
Stayed 6 nights in Jul 2024

2/10 Terrible

Truong

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

JINJU

Stayed 2 nights in Apr 2024

10/10 Excellent

Seema

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel located conveniently close to Ancient Town. Buffet breakfast was a feast! As it was our anniversary, they really went above and beyond and surprised us with a little anniversary cake and flower petals on our bed. Rooms were spacious and well maintained.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thai

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
i will be back soon
Stayed 1 night in Apr 2024

8/10 Good

Liza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really did like this property! They were constantly on top of the cleaning, the rooms were very cozy and spacious, noise was minimal, location was fantastic. Breakfast was also top notch. The one bit of feedback i would provide (and did) to the property was that the odor of mildew/mold in the 2 rooms we had and the presence of black mold around the bathroom fan were problematic. I know Vietnam is so very humid and the buildings aren’t great for circulation but breathing in mold and mildew can be harmful, and the odor is really unpleasant. We tried to air it out but we couldn’t get a handle on it.
Stayed 5 nights in Mar 2024

10/10 Excellent

Samuel

Stayed 2 nights in Feb 2024

10/10 Excellent

KAMIRAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located hotel close to town centre but very quiet.The room we stayed in was spacious and airy with excellent shower area. Staff very helpful and the hotel very clean. Would highly recommend it
Stayed 4 nights in Feb 2024

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very good area. Because of Chinese New Year it was so busy. The staff were excellent and nothing was to much trouble. . We only had dinner once in hotel and we were disappointed. The breakfast was okay
Stayed 5 nights in Feb 2024

6/10 Okay

Christine

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Rebekah

Stayed 3 nights in Jan 2024

10/10 Excellent

Natasha, narwee

Traveled with family
Liked: Amenities
The property is situated in a fantastic location. The rooms were very nice for the price. They did feel very humid and muggy and smelt like mildew at times. But no fault of hotel as Hoi Ann is rainy season now and it did not stop raining the entire 4 days we were there. The buffet breakfast provided daily as part of the room rate was fantastic. It has basically everything, even pho soup. Coffee was good too. The staff were amazing and always ready to assist. Would definitely recommend this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nhân viên Lễ Tân rất chuyên nghiệp và luôn sốt sắng giúp đỡ khi có cần. Ăn sáng buffet rất phong phú và ngon miệng. Khách sạn có xe miễn phí chở ra bãi biển An Bàng. Chúng tôi phải đến phi trường vào sáng sớm, khách sạn đã chuẩn bị cho mỗi người 2 hộp ăn sáng rất đầy đủ và ngon miệng.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rebecca Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely gorgeous hotel in the heart of Hoi An. It is so pretty and a short walk from the centre. We got a free upgrade to a villa when we arrived and it was beautiful, immaculate and spacious. There is a shuttle bus to the beach, free bike hire and a convenient tour booking desk. There are 2 large pools at the hotel with sun beds. The staff can’t do enough for you and go above and beyond. I accidentally left a bag and my AirPods in the room after leaving for HCM and the hotel posted them to me for free which was a lifesaver! I would recommend this hotel and stay here again if I visited Hoi An again. Stay at this hotel!
Stayed 3 nights in Oct 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to the old town and markets. Staff always friendly and willing to help in anyway. We stayed in villa in back corner so nice and quiet
Stayed 4 nights in Oct 2023

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, great location near Hoi An Old Town, staff were friendly and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: A staff, very clean and sanitary, excellent air conditioning, close to everything, superior tv channels offered from around the globe, decent breakfast options, but catered slightly towards other Asian tastes (let’s get some eggs added), and did I mention the staff? Cons: a little less sound insulation from the hallway. This is pretty common for all hotels in Southeast Asia under a hundred bucks a night. This place cost me around 40 per night, so it’s something I expected. I recently got back from an eight week vacation/holiday, and I stayed at roughly ten different locations. This was by far the best hotel involved. I had a checkout for noon, and my flight was at midnight. The front desk took great care of my luggage, securing it so that I could enjoy Hoi An for my last day. They even offered to let me shower in an open room, and mind you this was after I checked out. Needless to say the staff went above and beyond from my perspective as an ardent traveler. Will be coming back.
Stayed 3 nights in Sep 2023

10/10 Excellent

Elisa

Stayed 5 nights in Sep 2023

10/10 Excellent

Ha

Stayed 2 nights in Sep 2023

10/10 Excellent

Vu, Fairfax

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class!
I have nothing to complain about. The room was very nice and clean. Staff was friendly and helpful. Common areas were clean. Breakfast was great. First class!
Stayed 2 nights in Aug 2023