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White Pines Inn & Suites

2.5 star property

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Photo gallery for White Pines Inn & Suites

Exterior
Terrace/patio
Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Front of property
Indoor spa tub

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Breakfast included
  • Gym
$79
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
2888 W Shore Drive, Holland, MI, 49424
  • Place, Dutch Village
    ‪14 min walk‬
  • Place, Windmill Island
    ‪4 min drive‬
  • Place, Hope College
    ‪4 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪45 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (Whirlpool)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Standard Room, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

White Pines Inn & Suites

Holland hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
White Pines Inn & Suites offers 80 accommodations with coffee/tea makers and designer toiletries. Tempur-Pedic beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, White Pines Inn & Suites provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Concierge services and wedding services can be provided. Complimentary uncovered self parking is available on site.

White Pines Inn & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 25.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 25.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holland Inn
White Pine Inn Suites
White Pines Inn Suites
White Pines Inn & Suites Hotel

Reviews

White Pines Inn & Suites Reviews

6.8

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 1024 reviews
Rating 8 - Good. 215 out of 1024 reviews
Rating 6 - Okay. 218 out of 1024 reviews
Rating 4 - Poor. 167 out of 1024 reviews
Rating 2 - Terrible. 124 out of 1024 reviews

Reviews

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beds were comfortable, clean room, breakfast was just ok. 3 story hotel 1 ice machine that didnt work the entire stay. Told front desk about it, his reply was maybe we can just unplug it then plug it back in. Well that didn't work the 1st night. Someone else asked if they were going to get it fixed and no reply. It was 94° our entire stay. Not good.
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Stayed 1 night in Jun 2025

6/10 Okay

Victoria Mae

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room door was wide open when we arrived. Employee at front desk was rude, did not say hello, thank you and left me standing there to initiate check in process. Not very welcoming but priority is nice and a good price.
Stayed 1 night in Jun 2025

2/10 Terrible

Miguel

Stayed 1 night in Jun 2025

6/10 Okay

Praveen

Bathroom had slow water exit. Break fast over very early
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Maricruz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Amenities
Very friendly staff, it was a pleasant stay
Stayed 6 nights in Jun 2025

8/10 Good

Nancy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate for our purpose, it was busy and full, but quiet. We didn't hear any hall noises.
Stayed 1 night in Jun 2025

4/10 Poor

Luann

Traveled with group
Disliked: Property conditions & facilities
Great location. Understaffed. Rooms need serious updating. Keys did not work. Had to move rooms, then only one of the two keys worked. I believe they put us in a pet-friendly room. Carpets were wet. Paint chipping, furniture scratched up. To add insult to injury... the folks upstairs sounded like they were marching most of the evening and early morning. The maintenance man tried to check us out... unable to obtain receipt because he didn't work the front desk. Sad to say, I doubt this hotel will be around much longer.
Stayed 1 night in Jun 2025

4/10 Poor

Joleen

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgusting

The most disappointing hotel experience in a very long time. I didn't even want to deal with hotel management about the issues with the room and service. All their towels were stained. Chairs were broken. Couch and tables were dirty. Shower head was leaking and had a wet towel wrapped around it. Old, dingy, dirty, dilapidated and disgusting. I should have been paid to stay at this hotel. I shouldn't just get my money back but also be compensated for having to go through this horrible experience.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

First time review

Had some issues with card with door lock. Had the request assistance multiple times, since cards did not work. Room did not have wash cloths or bath soap available in room. Not sure if this is typical of this hotel, since this was our first time staying. Staff was friendly and assisted where needed.
Stayed 3 nights in Jun 2025

2/10 Terrible

Danna

Disliked: Staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Susan

Traveled with family
So many problems! The door keys kept failing So, I had to return to the desk multiple times. The TV wouldn’t work. ( 2x) And no one answered the phones at reception, so, I had to return to the desk. There wasn’t a hair dryer in my room. No one answered the phone, so I had to return to the desk. Then getting me a hair dryer was forgotten. No one answered the phone at the desk, so, I had to return to the desk. The breakfast, the last morning, ran out because the lady running the desk was also trying to put out the breakfast. I understood that the housekeeping was only every 3 days…. I realize everyone is having difficulty in staffing now. This is a nice hotel and I have stayed there before. Very sad to have so many problems.
Stayed 3 nights in Jun 2025

8/10 Good

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Maricruz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s my Home away from Home!!!
Stayed 1 night in Jun 2025

4/10 Poor

Hillorie

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location is good and the pool and patio are nice. The place is in need of renovation. It is understaffed. The breakfast was bad. Ran out of coffee and milk and butter. Same person ran desk and managed breakfast. Coffee pot broken in room. Drawers would not close and msnager said couldnt be fixed. No chsnnel guide for tv and guide on remote didnt work. Had to go to bar to see nba playoff. Mana b er said statuons in each room different and he couldnt help. Wont go back.
Stayed 3 nights in Jun 2025

4/10 Poor

Sarina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sink was clogged and my fitted sheet had something on it so I went down to the front desk to let them know and ask for a new sheet. No one Was at the desk so I waited and then I realized he was outside smoking. He finally comes in and I tell him what I need and he tells me they have no clean sheets at the moment and then tells me he has to go to the bathroom so he will be up in 10 minutes to fix it. An hour later I go back down and wait for him to finish his FaceTime call and I remind him of the sink. He comes up puts something down the sink and says not use it for an hour. I remind him again of the sheet and he says he will bring one up. We come back later that evening and I have to go down and ask for a sheet again, but I got it this time. They had one ice machine for three floors that actually worked. Most of the time there was no ice in the machine. One of our key cards wouldn’t work. I found a random extra key card in our room. The dog down hall was nice enough to continuously bark so you don’t over sleep. The public bathroom downstairs had no liquid soap, so they had a bar of soap for you to share. That was day one. Good luck with your trip.
Our gross clogged sink that they got unclogged but never cleaned it after. Unfortunately I dumped coffee in it before I realized it was clogged.
Looks like an old light fixture maybe. It was o we the bed.
Hotel women’s restroom was out of liquid soap so they generously supplied a bar of soap for all to share.
Stayed 4 nights in Jun 2025

4/10 Poor

Brandon

Traveled with partner
Disliked: Amenities, property conditions & facilities
Both ice machines were broken, air conditioner worked very poorly, leading to poor sleep. Stain in tub and on towel.
Stayed 1 night in Jun 2025

6/10 Okay

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities
The air conditioner didn’t really work. We had to buy a fan. There were 2 ice machines and the ice machine on the second floor had a sign on it that said to use the ice machine on the first floor. There were 3 floors and one ice machine. We could never get ice. I will say they did have a cold water and hot water dispenser. That was nice. First time to Holland, Michigan and we will be back.
Stayed 2 nights in Jun 2025

8/10 Good

Dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just noticed the hotel room was unlocked/open when I got to my room. Didn’t bother saying anything because I just wanted a room and the room was in good condition. Just be sure that staff fully lock a new room prior to a new guest arriving.
Stayed 1 night in Jun 2025

6/10 Okay

Craig

Traveled with family
What we liked! Room was clean, beds comfy, stay was in a good location. Room was quiet...even the mini fridge!!! (Almost give five stars just for the quiet fridge :) Breakfast was just ok, however many ppl were getting frustrated bc the pans were empty most of the time. My crew was fine, as we just grabbed a waffle. Pool was ok, there was a pool light that came out was still on, and hooked by wires, half the time it layed on the pool floor the other half layed on the side. That was concerning but idk if it was not safe. The luggage carts had low tires and ppl were struggling to get them on and off the elevator. They were out of towels when we asked, the gave us small hair style towels.. An ok stay!
Stayed 2 nights in Jun 2025

4/10 Poor

robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
First room Ac problems smoke detector wires hanging out of ceiling Weird smell missing towels Second room smell a dingy factor Whirlpool with shower curtain Needed remodeling floor of tub black with filth and morning break fast ends at nine Maybe they could serve till 10like most places on weekends My mistake believing reviews On the road 50 years you do mess up occasionally They could do better
Stayed 1 night in Jun 2025

4/10 Poor

Holly

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not great.The hotel was definitely not worth the money. The room was dirty.There were only 2 towels, stains on the walls and couch, the smoke alarms have been removed and the floor tiles in the bathroom were popping up and scraped my daughter's ankle. It was definitely not what was represented in the photos online. When we brought these things to the attention of the hotel, they said we booked third party, so there wasn't really anything they could do to give us a credit back. (We paid over $170.00 for one night for a king bed and sleeper couch room on the third floor) There were multiple people complaining at check out about the condition of their rooms. I don't plan on using Travelocity or this hotel again. I will book directly through a hotel that has good ratings.
Stayed 1 night in Jun 2025