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Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Outdoor pool, open 10:00 AM to 10 PM, sun loungers
Room, 2 Queen Beds, Accessible, Non Smoking | Iron/ironing board, bed sheets
Property entrance
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
422 E 32nd St, Holland, MI, 49423
  • Hope College
    3 min drive
  • Holland Hospital
    4 min drive
  • Holland Community Aquatic Center
    4 min drive
  • Holland, MI (HLM-Park Township)
    11 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, bed sheets

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Holland, MI

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (1005)
The price is $99
per night
$110 total
includes taxes & fees
Dec 7 - Dec 8
Country Inn & Suites by Radisson, Holland, MI

About this property

Quality Inn & Suites

Holland hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and free newspapers.
Quality Inn & Suites offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Quality Inn & Suites features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Holland hotel also offers a terrace, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Quality Inn & Suites has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10 PM

Property is also known as

Comfort Inn Holland
Comfort Inn Hotel Holland
Quality Inn Holland
Quality Holland
Quality Inn & Suites Hotel
Quality Inn & Suites Holland
Quality Inn & Suites Hotel Holland

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 139 out of 735 reviews" "
Rating 8 - Good. 246 out of 735 reviews" "
Rating 6 - Okay. 168 out of 735 reviews" "
Rating 4 - Poor. 125 out of 735 reviews" "
Rating 2 - Terrible. 57 out of 735 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Poorly maintained, no room service.
Stayed 1 night in Aug 2024

10/10 Excellent

Wonde

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quite
Stayed 3 nights in Aug 2024

6/10 Okay

Fadi

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Once I checked in to my room, I have opened the bed sheet and it was dirty has spots of blood in different areas, the pillow cases was not clean and the bathroom is also used and dirty . The room carpet was in very bad condition (old over used and never been shampoo) our socks turned black after we walked on the carpet , the carpet was really sticky and very dirty . The staff was helpful and the breakfast young lady was also kind and hard worker, the breakfast was very busy of guests during weekend , but she was trying her best to refill the counter with more food and supplies.
Stayed 2 nights in Aug 2024

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was completely run down area around the pool w as torn up workout room smelled
Stayed 1 night in Aug 2024

4/10 Poor

Najeeb

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor breakfast and dirty Rooms
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Unprofessional
No elevator, which was not noted anywhere on the website. DirecTV service was terrible, some channels had service most had no signal. Was like that all weekend. Staff at the front desk couldn't even check us out on Sunday morning. We had to wait for another staff member. Breakfast items were gone before 8:00. I sat in the lobby area for nearly two hours one morning and didn't see any staff checking items or picking up trash left by guests. Other members of my group had the door to their room propped open all day after staff cleaned their room. Luckily, nothing was taken.
Stayed 3 nights in Aug 2024

2/10 Terrible

Rhonda

Stayed 1 night in May 2024

10/10 Excellent

Florence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Terry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It started with one woman on the phone to check us in. We waited about 10 mins to get checked in. The room was ok. The TV kept going off. Then there was no TV from Thursday night till around 4 pm Friday. Being we would be visiting family on Friday we told the cleaning lady to clean our room on Saturday. When we arrived back to Quality Inn our room door was left open by the cleaning lady. Right away we notified the front desk. Told her we wanted to talk to her manager, because she was having trouble understanding English. She called her manager and would not let me speak to her. Told us she would be in at 8 am to look at cameras to see who & why the door was left open. We went to the front desk at 8:15 am still no manager front desk lady said she won’t be in till 10 am. We told her we are Meeting family at 9 am for breakfast. We did not appreciate the run around we received from the front desk woman. Why would the cleaning lady go into our room & not even clean it? And leave the door open? Just saying we will never stay at a Quality Inn again. We stayed 3 nights.
Stayed 3 nights in Aug 2024

6/10 Okay

Rachel

Traveled with group
The main lobby was always hot and muggy and there were stains all over the carpets.
Stayed 3 nights in Aug 2024

4/10 Poor

Debra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The management was very poor — I felt unsafe with my daughter and her friend.
Stayed 2 nights in Jul 2024

4/10 Poor

sarah

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Needs an uodate
Carpet was damp from cleaning, lobby & halls were very hot, no elevator for second floor guests, disinterested staff, repairs needed, older hotel. However, very comfy bed & pillows.
Stayed 1 night in Aug 2024

10/10 Excellent

Lois, Fitchburg

Clean, good breakfast, everything worked well. Convenient to major road.
Stayed 5 nights in Jul 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Pete, Farmington Hills

Traveled with partner
Average cleanliness. Nothing great, nothing poor. Close to Holland which is nice.
Stayed 1 night in Jul 2024

4/10 Poor

Nanci

Disliked: Property conditions & facilities
Not the room we booked
Did not get the room we booked. Booked a suite with pull out couch it was nowhere to be found Had a huge tub in middle of room - gross.
Stayed 1 night in Jul 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet on Stairs and Hallway Smelled
The only issue was when we walked upstairs to our room and the hallway the carpets looked dirty and smelled bad. The carpet in our room looked like it was never shampooed. Good thing for the air conditioning to run.
Stayed 1 night in Jul 2024

8/10 Good

GEORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major road so easy to get to shopping and dining
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Not so, so-so
Bed was comfortable, room was spacious, price was reasonable by comparison of other hotels (nearly double). The bad: No elevator; No TV reception (Xfinity), and below avg breakfast spread. I wouldn't "not" stay there again but it would either be the price, or availability that would make that decision.
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness, staff & service
Veey helpful - and friendly-front desk young lady!
Stayed 1 night in Jul 2024

4/10 Poor

Jonathan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stains on ceiling, electrical outlet was out of the wall. Overall, would not stay here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fred J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived about midnight at the hotel due to a massive rain storm which delayed our dangerous and slow drive. We were delighted to be greeted by a friendly and efficient desk representative. We were also delighted that our room reservation requests were honored and reserved for us. Being people with physical challenges always makes overnight lodging more uncertain but the Holland Quality Inn (south) was a great property and location. The bathroom with walk-in shower was both functional and beautiful. Our rooms had both a microwave and a mini fridge/freezer. The AC unit ran smooth and quiet. My only comment would be that the natural progression of thought toward providing total room functionality not only for the physically challenged but also the growing retired population would be applied to the bed height. If a bathroom can be reconfigured, apply to same concepts to the bed. I don't know who thought raising the height of the bed was a good idea but for some of us, it comes close to choosing to sleep in the desk chair because it is so difficult to get into a bed that high. There is, however, an quick and easy solution-cut 4-5 inches off the bed frame which looks to be just an aesthetic element anyway. Loose the excess height and make the bed more accessible rather than having a guest feel as if they have to attempt an ascent on Mt McKinley for a good night's rest. Also the breakfast was nice mix of grab&go and the more traditional sit down breakfast selections.Good coffee.
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Jeffrey

Traveled with family
No elevator for upstairs rooms. Room was less clean than it should have been when we arrived.
Stayed 1 night in Jul 2024