Staybridge Suites Holland, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Holland, an IHG Hotel

Property amenity
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12170 JAMES STREET, Holland, MI, 49424
  • Dutch Village
    5 min walk
  • Brann's Steakhouse & Grille
    3 min walk
  • Holland Station
    4 min drive
  • Holland, MI (HLM-Park Township)
    8 min drive

Room options

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Communication, Roll-In Shower)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Mobility Roll-In Shower)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Communication Accessible)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Kitchen (Mobility Tub)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility Tub)

  • Sleeps 4
  • 1 King Bed

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Communication, Mobility Tub)

  • Sleeps 4
  • 1 King Bed

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About this property

Staybridge Suites Holland, an IHG Hotel

3-star Holland hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a spa tub, a business center, and a meeting room.
Staybridge Suites Holland, an IHG Hotel offers 102 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations are furnished with double sofa beds. 43-inch Smart televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Holland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the spa tub.

In addition to an indoor pool, Staybridge Suites Holland, an IHG Hotel provides a spa tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary self parking is available on site.

Staybridge Suites Holland, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

Pool access available from 7:00 AM to 11:00 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Holland
Staybridge Suites Holland an IHG Hotel
Staybridge Suites Holland, an IHG Hotel Hotel
Staybridge Suites Holland, an IHG Hotel Holland
Staybridge Suites Holland, an IHG Hotel Hotel Holland

Staybridge Suites Holland, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 551 reviews" "
Rating 8 - Good. 110 out of 551 reviews" "
Rating 6 - Okay. 55 out of 551 reviews" "
Rating 4 - Poor. 34 out of 551 reviews" "
Rating 2 - Terrible. 28 out of 551 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Traveled with partner
Didn’t like room layout
Stayed 2 nights in Sep 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our one night here while visiting our son for family weekend at Grand Valley State. We definitely plan to try and stay again for future visits. My kids really loved the pool and their only minor complaint was thinking it had a fair amount of chlorine. Overall we really enjoyed our stay, the Holland area, and look forward to coming back with our dog.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was welcoming! The room was very spacious and clean. I’d recommend staying here.
Stayed 1 night in Sep 2024

8/10 Good

Kristina

Traveled with partner, Traveled with family
Liked: Staff & service
We typically love Staybridge however, the description shared that it was a full pull-out bed was part of the room and we had 2 couples. When we got ready for bed, it was a twin pull-out. There were sheets and pillows but no blankets stocked so required a trip to the front desk. In addition, said check in was 3 and it was 4. Disappointing after a long day.
Stayed 1 night in Sep 2024

10/10 Excellent

SCOTT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that cleanliness and the continental breakfast. We also enjoyed the free dinner at the hotel one evening.
Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property . Nice outside area, clean and relaxing. The manager was not very friendly. I witnessed her many times yelling at her staff or talking down to them. Staff was always cleaning and always so polite and friendly . Great property , comfortable and very clean .
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Stayed 1 night in Aug 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Gina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the outdoor sitting area. We had a large group of 22 people and it was nice to have somewhere to all gather together. We even used the gas grills and had a BBQ dinner!
Stayed 3 nights in Aug 2024

2/10 Terrible

Shane

Traveled with family
Disliked: Staff & service
Nasty rude service at the counter
The counter / staff / "customer service " agents at the front and on the phone are some of the nastiest, least friendly, and RUDE people i have encountered, traveling, especially in the Midwest. The night grouch has a real problem with you if you dared to book through a 3rd party, such as Hotels.com, which frankly makes no sense. What does she care? Is she paid a % ? Of course not. Is my booking helping to pay for her miserable employment existence? You bet it is! She is a nightmare, this lady, and refused to accept our prepaid stay, that I had Paid 5 months earlier! She forced me to pay again, which I only did because of the miserable string of events it took just to get there, and we were already late to my friend's wedding rehearsal. Didnt have many options in this smaller town, at that hour, at least. Now , mind you, this place was maybe 50-60% full, and checkout is at 11am.....at 11:03am on Sunday morning, another angry individual starting banging on our door like she was the police. Repeatedly. 3 minutes after 11??? And when i opened the door, more bad attitude about checking out! A lot of angry, irritable, irritated people working here. The room and hotel itself is fine, besides the way below average breakfast. These specific 2 key employees should hit the road because as a business owner myself, their behavior was unacceptable on every level and that kind of word of mouth is poison for a business. will obviously NEVER
Stayed 3 nights in Aug 2024

10/10 Excellent

Krystal, chesterfield

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2024

6/10 Okay

Mario

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disappointed
We have been coming here a couple times a year for a few years. The service and amenities have been slipping each time, while the price is increasing. We won't be coming back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva, MORTON GROVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Chanaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific suites and very quiet. Breakfast was excellent and lots of options. Very friendly staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dara

Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 2 nights in May 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sophanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Cody

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at your hotel from 7/22-7/25 in room 100. Shortly after check in we noticed the toilet wasn't bolted to the ground causing it to rock and try to tip over. We also noticed an outlet cover missing leaving exposed live wires. I went and told the front desk and after he looked and had no other rooms available he said he would get maintenance on it. The next morning it was still not fixed and that night after asking him he said the boss looked at it and it was fine so we were left with 1 usable toilet and exposed wires for our entire stay. I had to exit the room and use the hallway bathroom if the other in my room was occupied. Door to the laundry room was broke, there were holes in the walls in the gym. Door trim was unpainted and others were poorly painted. The bathroom basically flooded when you showered. Phone in room didn't work.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024