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Tru By Hilton Holland, Mi

2.5 star property

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Photo gallery for Tru By Hilton Holland, Mi

Interior detail
Snack bar
Terrace/patio
Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Pool
  • Pet friendly
$115
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
12400 Riley Street, Holland, MI, 49424
  • Place, Veldheer Tulip Gardens
    ‪2 min drive‬
  • Place, Dutch Village
    ‪2 min drive‬
  • Place, Hope College
    ‪4 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Roll-In Shower)

Room, 1 King Bed, Accessible, Bathtub (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Holland, Mi

Holland hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and laundry facilities are onsite.
Tru By Hilton Holland, Mi offers 98 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru By Hilton Holland, Mi features an indoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Holland, Mi is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tru By Hilton Holland, Mi Hotel
Tru By Hilton Holland, Mi Holland
Tru By Hilton Holland, Mi Hotel Holland

Reviews

Tru By Hilton Holland, Mi Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 142 out of 204 reviews
Rating 8 - Good. 33 out of 204 reviews
Rating 6 - Okay. 21 out of 204 reviews
Rating 4 - Poor. 6 out of 204 reviews
Rating 2 - Terrible. 2 out of 204 reviews

Reviews

6/10 Okay

Michael

Liked: Property conditions & facilities
Did not clean room daily for a family we had to constantly ask for towels and amenities, carry trash downstairs. May want to stay elsewhere if staying multiple days.
Stayed 3 nights in Jul 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, hotel with great staff. Close to everywhere we wanted to visit.
Stayed 2 nights in Jun 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was super friendly. Had issues getting a key card upon arrival., took about an hour. Room had no storage ie dresser/closet and limited hang up for clothes. Some lights didn't work. Had to have someone come up to get refrigerator to cold setting.Everything was brand new, so in good shape.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025

6/10 Okay

Juan, Westland

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Property was new, room was nice, clean and comfortable. Just seemed like the staff did not want to work. Checking in, I had to wait several minutes for staff to get off their personal cell phone. Garbage cans were overflowing, coffee not ready, got there 5 till the end of breakfast call and staff were rushing to shut the breakfast bar down. The stay was just okay. I expected more from this place. Room amenities were great; I just expected that management would be more on top of things.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was brand new and parking was plentiful
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a unique and contemporary vibe!
Stayed 1 night in Jun 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holland

Nice new hotel but breakfast was a low standard
Stayed 2 nights in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great stay!
Stayed 1 night in May 2025

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the many breakfast options and how clean the rooms were.
Stayed 1 night in Jun 2025

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was very minimal comfort and service. It should be called "bed and a box." Stayed 3 nights and our room was never serviced, had to ask for towels. Disappointingly mini.al.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel! The staff here area friendly and they live their job!
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kalob

Stayed 1 night in Jun 2025

6/10 Okay

amine

Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great for a weekend stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay at a Tru, impressed. A more friendly environment, hard to explain, but almost like being at a friends home, billiards table in lobby, modern art panels, wide open area, well used by guests. Minimalist room, but comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Prince

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the mattress in our room
Stayed 1 night in Jun 2025

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, new, clean, and modern.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru was very comfortable and clean, in a good location (short drive to the Lake and other attractions). My only complaint is that the walls were very thin. I heard everything that happened in the bathroom next door.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was very nice. The bed was very soft The shower had hair in it from a previous guest.
Stayed 1 night in Jun 2025