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Fairfield Inn & Suites by Marriott Hollister

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Hollister

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
390 Gateway Drive, Hollister, CA, 95023
  • San Benito Stage Company
    ‪2 min drive‬
  • San Benito County Historical Society
    ‪2 min drive‬
  • Leal Vineyards
    ‪9 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Suite, 1 King Bed with Sofa bed (Hearing Accessible) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

In-room safe, desk, blackout drapes, iron/ironing board

Holiday Inn Express and Suites Hollister by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (344)
The price is $203
per night
includes taxes & fees
May 22 - May 23
Holiday Inn Express and Suites Hollister by IHG

About this property

Fairfield Inn & Suites by Marriott Hollister

Hollister hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Hollister offers 37 air-conditioned accommodations with safes and coffee/tea makers. 30-inch Smart televisions come with cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.

This Hollister hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairfield Inn & Suites by Marriott Hollister features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, complimentary newspapers in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Fairfield Inn & Suites by Marriott Hollister is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Horseback riding/rentals
  • Indoor pool
  • Scuba diving
  • Tennis
  • Water skiing

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hollister Property
Fairfield Inn Marriott Hollister Hotel
Fairfield Inn Marriott Hollister
Fairfield Inn Marriott Hollister Hotel
Fairfield Inn Marriott Hollister
Hotel Fairfield Inn & Suites by Marriott Hollister Hollister
Hollister Fairfield Inn & Suites by Marriott Hollister Hotel
Hotel Fairfield Inn & Suites by Marriott Hollister
Fairfield Inn & Suites by Marriott Hollister Hollister
Fairfield Inn Suites by Marriott Hollister
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Marriott Hollister
Fairfield Inn Suites by Marriott Hollister
Fairfield Inn & Suites by Marriott Hollister Hotel
Fairfield Inn & Suites by Marriott Hollister Hollister
Fairfield Inn & Suites by Marriott Hollister Hotel Hollister

Fairfield Inn & Suites by Marriott Hollister Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 753 reviews
Rating 8 - Good. 160 out of 753 reviews
Rating 6 - Okay. 52 out of 753 reviews
Rating 4 - Poor. 32 out of 753 reviews
Rating 2 - Terrible. 25 out of 753 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Marixa, Montclair

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel. Only issuenwas no hot water during our 2 day stay. Not much funnwhennits 40 degrees...
Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
I’d like to bring up a concern about the lack of hot water during my stay. It took a full day and night to resolve, and there were no accommodations or alternatives offered in the meantime. This impacted my experience significantly, and I’d appreciate it if something could be done to address this issue.
Stayed 2 nights in Jan 2025

4/10 Poor

Bryan

Traveled with family
Liked: Staff & service
No hot water! We paid full price for a room that did not have any hot water. Supposedly the water heater went out. No notice to let us know, and no refund or discount on the room. Frustrating.
Stayed 1 night in Jan 2025

10/10 Excellent

Sydney

Stayed 1 night in Jan 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2025

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable, but no free parking

The room was clean and comfortable. The breakfast options were basic but sufficient and very family friendly. I subtracted one star because the hotel tried to charge me an additional $5/night for parking even though the listing claims they offer free parking. Apparently they stopped offering free parking as of Jan 1 but haven't yet updated their listings to reflect this. They didn't tell me about this ahead of time - I only noticed it when reviewing my bill at checkout.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2025

10/10 Excellent

John, Diamond Bar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Very helpful staff, super clean and safe for kids.
Stayed 1 night in Jan 2025

8/10 Good

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was quiet and conveniently close to town
Stayed 2 nights in Jan 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great close to everything, very clean property the girl at check in and out was great.The only thing we weren't aware of was the charge for parking.
Stayed 1 night in Jan 2025

8/10 Good

Elisabet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

6/10 Okay

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
No frills which is okay but no help with luggage, charged for parking?? Empty parking lot and not disclosed when booked through Expedia. Expedia showed total price including taxes and fees when selecting room. Charged for room price and added taxes and fees. $20 more than quoted. Never fixed. Add this to the unknown $5 parking fee. Breakfast that was included was good with a lot of choices kept fresh by very friendly and helpful staff member in charge of the breakfast area. Overall the property was clean, room was clean with comfortable bed. But free internet was inadequate and you need to pay to get "advanced" internet. Very limited dining near the hotel. If arriving late evening, eat before you get there.
Stayed 1 night in Jan 2025

2/10 Terrible

Ana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad front desk Customer Service

My experience was great when I checked in with Front Desk with Daisy. But I had an issue with John the guy in the front desk . I had mention to Daisy if i could leave the key for the room for my son and she said "yes of course I will leave the key front desk with his name just have him ask for it and he could get it"! I said "great thank you". So my son gets to the hotel ask for the key the at front desk guy 'JOHN" tells him "no you can not have the key if your not the person on the hotel"! My son calls me that John doesn't want to give him the key, so I told my son "hand me the phone so I could talk to him" . so he passes me the phone! John said" I am not giving him nothing because his not on the list and your a third party you don't get the same service "! he hangs up on me !! i don't think that is a great customer service already . So i call back and I told him why he hang up on me and he mentions "I don't have time and I am not giving your son anything"! so he hangs up again. So the third time I ask for the manager and he says 'No-one is here"! and hangs up for the third time.. From there I was really upset I don't think for a great place like Fairfield should have someone unprofessional like this for front desk and customer Service. I also wanted to mention my room wasnt clean the next day so had no room service which I dont now why that wasnt done either. But the customer service John hanging up on me was really bad customer service.
Stayed 2 nights in Dec 2024

2/10 Terrible

Gilberto

Stayed 2 nights in Dec 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, room comfort

Cold showers

We had several issues during our two night stay. When we arrived we found a pair of underwear stuck behind the toilet. Not sure how that was missed when the room was cleaned. The shower was only lukewarm and actually turned cold on me both times I used it. The breakfast was not restocked often and the second morning most of the food was gone even though it was only an hour into the breakfast time. Upon checkout I discovered that we were charged $5 a day for parking which we were unaware of.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one nighter to visit family
Stayed 1 night in Dec 2024

4/10 Poor

Byron, Tacoma

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Decent location......nothing special. The two phones in the room did not work and the maintenance guy was no help. We asled for room service two days in a row for towels and empty the trash and nothing happened. The breakfast equipment had two out of order signs posted for the waffle machine and the juice machine. Poor selections too.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rashida Murtuza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Ideal location on our way to SfO Very clean and amazing place to stay. Breakfast was good too.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, the staff is wonderful, and the breakfast is enjoyable. The only downside is the bed. The bed is quite hard and uncomfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Devi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent. Rooms were tidy. The staff was courteous and friendly. I highly recommend this place.
Stayed 1 night in Dec 2024