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Best Western Hotel Causeway Bay

3.5 star property

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Photo gallery for Best Western Hotel Causeway Bay

Enjoy breathtaking city views from the balcony with a hot tub.
Enjoy dining in style at this beautifully designed restaurant with a long dining table, comfortable chairs, and a stunning chandelier.
Relax in style in our elegant lobby, featuring a grand sofa and armchairs, and take in the views of the surrounding cityscape.
Enjoy breathtaking city views from this rooftop terrace featuring a small pool and comfortable seating areas.
Residents enjoy balconies with outdoor space.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Wan Chai Road
    ‪2 min walk‬
  • Times Square Shopping Mall
    ‪3 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪13 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior City View Twin Room

Room amenity

Superior City View Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Queen Room

In-room safe, free WiFi, bed sheets

Superior City View Queen Room

8.6 out of 10
Excellent
(27 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, City View

Room amenity

Standard Room, 2 Twin Beds, City View

  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard City View Queen Room

In-room safe, free WiFi, bed sheets

Standard City View Queen Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

Deluxe City View Twin Room | In-room safe, free WiFi, bed sheets

Deluxe City View Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View Queen Room

Room amenity

Deluxe City View Queen Room

8.6 out of 10
Excellent
(24 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Hotel Causeway Bay

3.5-star hotel in Wan Chai
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a hot tub, and concierge services are onsite.
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Best Western Hotel Causeway Bay features a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Hong Kong Island hotel also offers a rooftop terrace, multilingual staff, and concierge services.

Best Western Hotel Causeway Bay has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Best Western Hotel Causeway Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 217 out of 1005 reviews
Rating 8 - Good. 348 out of 1005 reviews
Rating 6 - Okay. 243 out of 1005 reviews
Rating 4 - Poor. 110 out of 1005 reviews
Rating 2 - Terrible. 87 out of 1005 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Slawomir

Liked: Cleanliness
Disliked: Property conditions & facilities
The picture you present to advertise the hotel is misleading. Those rooms are not typical; they are located on the top floor, nowhere else. So, if you want to buy those rooms, you won't get them.
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Stanley, Sacramento

Stayed 9 nights in Mar 2025

10/10 Excellent

Stanley, Sacramento

Liked: Staff & service, amenities
Price per location is the high sales points
Stayed 4 nights in Apr 2025

8/10 Good

Emma Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was abit small for my liking but overall the staff were so helpful and service was good..I would stay in this hotel again but in ensuite instead..location so convenient with everything I needed was so walkable 🙌
Stayed 6 nights in Mar 2025

8/10 Good

Peter

Stayed 10 nights in Mar 2025

10/10 Excellent

Paul

Stayed 6 nights in Mar 2025

2/10 Terrible

Yamada

Stayed 4 nights in Mar 2025

2/10 Terrible

Chung Yin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fairly decent hotel considering the price I paid. No bell nor whistle but clean and convenient!
Stayed 10 nights in Mar 2025

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service
The room is super small I could barely open my suitcase. I have to lift it to the bed to retrieve stuff from the suitcase. Otherwise the location is good. Staff are helpful
Stayed 9 nights in Mar 2025

8/10 Good

Libo

Liked: Cleanliness, staff & service, property conditions & facilities
clean,convenient to shopping and transportation
Stayed 4 nights in Mar 2025

6/10 Okay

Richard Howard, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how convenient the location was to the MTR, and food options
Stayed 6 nights in Mar 2025

8/10 Good

danh, Brooklyn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
average
Stayed 4 nights in Mar 2025

2/10 Terrible

James

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Gives the brand Best Western a bad name

The room was more like a dog kennel than a hotel room The bathroom was kore like a kitchen cupboard Check in was one of the worst i have ever experienced.
Stayed 2 nights in Mar 2025

8/10 Good

Edmund

Traveled with family
Disliked: Amenities
Location is close to where the activities are but room is too small.
Stayed 19 nights in Mar 2025

8/10 Good

Lea, Sindangan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2025

10/10 Excellent

LAWRENCE, Arcadia

Stayed 2 nights in Mar 2025

6/10 Okay

Clive, Norco

Liked: Staff & service, property conditions & facilities
A but old and small
Stayed 3 nights in Mar 2025

4/10 Poor

Lynn

Traveled with partner
Disliked: Staff & service, amenities
The staff were NOT HELPFUL... refused to call a cab. Towels in bathroom were paper thin. We had to purchase breakfast. We have stayed at Best
Stayed 3 nights in Mar 2025

8/10 Good

Marzieh

Stayed 1 night in Mar 2025

8/10 Good

Klim

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall good but our room had a smoke smell although it was a non smoking floor.
Stayed 1 night in Mar 2025

8/10 Good

donald ian george

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Times Square for shopping and surrounded by all manner of restaurants streetside and highly-class.
Stayed 14 nights in Mar 2025