This hotel features a restaurant, a fitness center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Charterhouse Causeway Bay offers 294 accommodations with safes and slippers. This Hong Kong hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This Hong Kong hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Concierge services and limo/town car service can be provided.
陳家廚房 - This restaurant serves lunch and dinner. Reservations are required.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Limo/town car service
Food and drink
A restaurant
Restaurants on site
陳家廚房
Things to do
Gym
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
20 floors
Banquet hall
Built in 1992
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch TV
Food and drink
Electric kettle
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 3.00 percent will be charged
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I have a few concerns with Charterhouse Hotel. 1. They don’t provide bottles of drinking water like every other hotel does. That is outrageous. 2. Checkout is 11:00 am. Inconvenient and too early. 3. They charged me twice for a one-day stay. I have to wait two weeks for a refund, and if I don’t receive it I need to take further action.
Joseph
Stayed 1 night in Aug 2024
6/10 Okay
Catherine
Jul 14, 2024
Liked: Cleanliness, staff & service, amenities
No free drinking water, no shampoo/conditioner, no toothbrush. Other than that, location is very accessible and close to shopping district.
I have stayed at this facility exclusively. My company used it as a layover for our ability to do business in China. No perks here or loyalty program(s).
It is an old hotel that needs urgent attention for renovating.
The only thing that you are given is new sheets, towels and body soap! Nothing else!!
I caught the chek in clerk hand coping the back of my credit card. I yelled at him and snatched my card back off him. He couldn’t explain to me why he did it. 😬🙄
Unaccommodating. Purchased wrong hotel the day of check-in. Request a cancellation TEN minutes after booking, willing to accept the fees for first night because it already happened but the hotel denied the cancellation for the rest of the booking. Did not offer any other type of resolution other than, "Sorry, can't do it".
Xu Hui
Stayed 3 nights in May 2024
8/10 Good
Walter
May 9, 2024
Liked: Cleanliness, staff & service, amenities
I loved the hotel over all but wasn’t a fan of the old rooms that was old with furniture, equipment and etc. the staff was fantastic and shopping and restaurant are near. But most of all the gym in the hotel and down the street paid off for me.
Walter
6/10 Okay
Ricky
Business traveler
May 4, 2024
Liked: Room comfort
Hotel was abit tired.. pretty central
Ricky
Stayed 1 night in May 2024
2/10 Terrible
Rajendra
Apr 30, 2024
Disliked: Cleanliness, amenities
They offered used and torn Towels.
Room Tarrif was 650 HKD.
Using Soap Cake as in Cheap hotels.
I had been to Shenzhen the days in Hanyoung Hotel it was in 450 RMB and far-far luxurious.
Never stay in this hotel.
Rajendra
Stayed 2 nights in Apr 2024
10/10 Excellent
Ching -Lu
Apr 21, 2024
Ching -Lu
Stayed 4 nights in Apr 2024
6/10 Okay
Colin
Traveled with group
Apr 20, 2024
Liked: Staff & service
Convenient location in HK
Extremely good location in walking distance to many places. Hotel very helpful and knowledgeable of the area. Rooms could do with some freshing up and new flooring/carpet