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Cosmo Hotel Hong Kong

4.0 star property

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Photo gallery for Cosmo Hotel Hong Kong

Terrace/patio
20-inch flat-screen TV with cable channels, TV
Exterior
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
375-377 Queen's Road East, Wan Chai, Hong Kong
  • Wan Chai Road
    ‪5 min walk‬
  • Times Square Shopping Mall
    ‪8 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪18 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Room (free breakfast box & meal coupons)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room (free breakfast box & meal coupons)

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Cosmo Two-Bedroom Suite

Cosmo Two-Bedroom Suite | Living area | 20-inch flat-screen TV with cable channels, TV

Cosmo Two-Bedroom Suite

  • 904 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room (free breakfast box & meal coupons)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (free breakfast box & meal coupons)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

Room amenity

Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Triple Room

  • 280 sq ft
  • Sleeps 4
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • 140 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Room amenity

Superior Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Quad Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Quad Room

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room - Weekly Housekeeping Service & max. 20lb Laundry

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room - Weekly Housekeeping Service & max. 20lb Laundry

  • 140 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (free breakfast box & meal coupons)

Room amenity

Superior Room (free breakfast box & meal coupons)

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior detail

Dorsett Wanchai Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1001)
The price is $127
per night
$144 total
includes taxes & fees
Apr 9 - Apr 10
Dorsett Wanchai Hong Kong

About this property

Cosmo Hotel Hong Kong

4-star hotel in Wan Chai
A fitness center, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Cosmo Hotel Hong Kong offers 142 accommodations with minibars and safes. 20-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Cosmo Hotel Hong Kong features a fitness center, a terrace, and multilingual staff. Public areas are equipped with complimentary wired and wireless Internet access. An area shuttle within 1.5 kilometers, a train station pick-up service, and a train station drop-off service are complimentary for guests. This family-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities.

Cosmo Hotel Hong Kong is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free area shuttle up to 1.5 km
  • Free train station pick-up and drop-off shuttle from 7:30 AM to 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: HKD 110 for adults and HKD 110 for children
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 23 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: HKD 440
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 428.0 per night

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately HKD 110 for adults and HKD 110 for children
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 428.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

A car is not required for transportation to and from this property

Property is also known as

Cosmo Hong Kong
Cosmo Hong Kong Hotel
Cosmo Hotel
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Hong Kong Cosmo
Hong Kong Cosmo Hotel
Hong Kong Hotel Cosmo
Hotel Cosmo
Hotel Cosmo Hong Kong
Hotel Hong Kong Cosmo
Cosmo Hotel Hong Kong Hotel
Cosmo Hotel Hong Kong Hong Kong
Cosmo Hotel Hong Kong Hotel Hong Kong

Cosmo Hotel Hong Kong Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 1000 reviews
Rating 8 - Good. 422 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Alipate

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
As per their ad that it’s suitable for family i will advise otherwise. We booked 2 bedrooms and paid the 2 double bed rooms as advertised on Expedia. There was no double beds, only single beds. There was 6 of us so 2 double beds per room was ideal but we had to make do with 2 single beds in one and a double bed in the other. There was only 4 pillows and 4 towels for 6 people. Our booking was clear for 6 people. We asked for late checkout since our departure was late we were told to check later on only to be told last minute to vacate the room. So we sat out from 11am till 5pm before we head to the airport for our 9pm departure. I wouldnt recommend Cosmo hotel for families
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good clean hotel with very helpful staff. There is a shuttle bus but we used taxis as they are cheaper than the IK. Great views from our 15th floor room. No breakfasts but the room price was so low I was happy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mrudula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money
Very courteous and polite staff. We were allowed early check in and late check out without any hassle. Rooms were clean and hotel is very conveniently located to restaurants and public transport.
Stayed 3 nights in Dec 2024

8/10 Good

Matekairoa Antonie

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel had advertising for an in-house bar next to the elevator on my floor. The downstairs area where the bar used to be was now a storage area. Where's the gym? In the Dorsett. Where's the laundry service? In the Dorsett. Ah well, I got what I paid for and by all observations both the bed, shower and toilet were clean.
Stayed 8 nights in Nov 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

6/10 Okay

David, SAN MATEO

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed there for 6 nights and the first day arriving we had to pull our luggage up the hill to the hotel and for 2 elderly people it was not convenient for us. The room was clean but bathroom light in shower didn't work and faucet was loose almost falling off. The box breakfast was nice to have but could've warmer. Compared to the Dorsett limited staff and services like afternoon treats or cooling water (lemon or lime) as you come back from a hot day. Not a lot of smiling faces to greet or help your luggage or bulky items. No carts to help take luggage to our room or someone too help. The lighting seemed dim most of the time. The area for boiling water and microwave and coffee was not the best but adequate. The rating of 7.4 is probably accurate as for the price we will look elsewhere for slightly more to get better amenities and service.
Stayed 6 nights in Nov 2024

6/10 Okay

Raymond

Traveled with family
Liked: Cleanliness, staff & service
This hotel shares the shuttle service with it's sister hotel Dorsett Wan Chai. The shuttle is a great help as the nearest subway station is about 10 minutes walks away. Cosmo advertised laundry service is available but you actually have to go to Dorsett to use their washers and dryers. It's kind of inconvenient even though it's only about a minute walk away, Once in a while, I could smell cigarette smoke coming out from the ventilaion system, mostly late in the night. Also there is no soap available by the sink, you have to turn around to use the bottle fixed to the wall above the bath tub.
Stayed 14 nights in Oct 2024

6/10 Okay

Shun

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel corridor on our level smelled mouldy. The bathroom sink top is not very clean. There’s a bath tub but I can feel it’s not very clean, therefore we only took showers during our 9 nights stay. The mugs and rinsing glasses in the room has also got coffee/tea marks on it, hence we drank out of the bottle the entire time. What puts me off the most is, the fridge is not cool enough for my soy milk, a few of our items actually went off from the fridge temperature. What I liked was, it was quiet and has a nice city view. Walkable distance to the trams to Kennedy Town. They also offered breakfast in a box each morning, so that was handy.
Stayed 9 nights in Oct 2024

8/10 Good

wing

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room is small
Stayed 4 nights in Aug 2024

4/10 Poor

Ambi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
.
Stayed 3 nights in Aug 2024

8/10 Good

Jia Jian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the customer service from the hotel staff.
Stayed 5 nights in Aug 2024

8/10 Good

wing

Traveled with partner
Liked: Amenities
Shuttle bus
Stayed 5 nights in Aug 2024

8/10 Good

TIM KEUNG, Birmingham

Liked: Cleanliness
Stayed 20 nights in Jul 2024

8/10 Good

Jia Jian

Traveled with family
Liked: Staff & service, amenities
I liked about the cleanliness of the room and it is very convenient for shopping and dining.
Stayed 6 nights in Jul 2024

8/10 Good

Jia Jian

Traveled with family and small children
Liked: Staff & service, amenities
I did not like that the luggages could not hold for overnight and the staff did not explain well about directions from MTR station to the hotel. I liked the facilities and shuttle service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo jr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kuai

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The interior is clean but a little bit old.
Stayed 2 nights in May 2024

6/10 Okay

Amy

Stayed 14 nights in May 2024

6/10 Okay

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff saves the day- otherwise a terrible place.
Hotel is in terrible condition, in desperate need of a refresh. Would not recommend it. Staff were incredibly helpful- there was a bad storm and I got drenched trying to get a taxi to the city- the staff help dry me with towels and offered me a hot cuppa tea.
Stayed 4 nights in Apr 2024

10/10 Excellent

Wing Tai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are also providing free shuttle bus service that connects us well to the popular destinations.
Stayed 3 nights in Apr 2024

6/10 Okay

Soo May, Issaquah

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is dated. Though, acceptable cleanliness but if hotel amenities is big on your list, I would not choose to stay here. The hotel is pretty far from Wan Chai MTR station. You can catch bus 10 in front of the hotel which it will eventually take you down to the main street where you can catch MTR. When I took it, it literally stop at each stop, do it took about 10 mins. The hotel offers shuttle but at their sister hotel down the block, still convenient but they only run once an hr. Taxi costed me $300 to the airport in the early morning hours. They do not offer bottled water in the room.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Business traveler
Good for a night or two
Front desk is helpful. Hotel is in a great location. Carpets in room are not clean. Water provided downstairs only which is inconvenient
Stayed 2 nights in Apr 2024

4/10 Poor

Wan Sau Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why it could be called VIP? It is very old and not maintained. 2 cockroaches in 7 days stay. I think the staffs did regular cleaning in rooms but I doubt much is done to the building. Carpet is stained everywhere.
Stayed 9 nights in Mar 2024

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Amenities
It’s very poor standard!