*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities or services will be unavailable from December 8 2024 to December 12 2024 (dates subject to change):
- Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 31 to February 11:
- Swimming pool
Property Features
In addition to a full-service spa, Grand Hyatt Hong Kong features an outdoor pool and a sauna. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.
This 5-star property offers access to a business center, 21 meeting rooms, and limo/town car service. Event facilities measuring 12766 square feet (1186 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.
Grand Hyatt Hong Kong has designated areas for smoking.
- Number of outdoor pools - 1
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Dry cleaning/laundry service
- Limo or town car service available
- Valet parking (surcharge)
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Conference space size (meters) - 1186
- Number of meeting rooms - 21
- Terrace
- Pool toys
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 542
- Accessible airport shuttle
- Number of floors - 36
- Airport transportation (surcharge)
- Lifeguard on site
- Couples/private dining
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Full-service spa
- Number of swim-up bars - 1
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1989
- Free pool cabanas
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Wheelchair accessible – no
- Stroller
- Breakfast available (surcharge)
- Number of restaurants - 9
- Conference space size (feet) - 12766
- Ballroom
- Banquet hall
- Laundry facilities
- 24-hour fitness facilities
- Wedding services
- Garden
- Multilingual staff
- Outdoor furniture
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
Room Amenities
Grand Hyatt Hong Kong offers 542 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Soundproofed rooms
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Pillow menu
- TV size: 55
- TV size measurement: inch
- Deep soaking bathtub
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Smart TV
- Children's dinnerware
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Wardrobe or closet
- Desk chair
- Dining table
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.
The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
24-hour room service is available.
Spa Services
Plateau SPA has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
- Number of treatment rooms 13
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Steam room in spa
- Minimum age to access spa is 12
- Thai massage
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately HKD 368 per person
- Airport shuttle fee: HKD 1250 per vehicle (one-way, maximum occupancy 4)
- Valet parking fee: HKD 600 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: HKD 440.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Mobile key entry is not available
Debit cards not accepted
UnionPay
Staffed front desk
Children stay free - maximum age 12
No cribs (infant beds) available
Cashless transactions are available
No elevators
Smoke detector
Children stay free
Reservation might be required for some facilities onsite
Number of children who can stay free - 2
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for HKD 440.0 per day.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Cashless payment methods are available for all transactions.
Hotel Names
- Grand Hyatt Hong Kong
- Grand Hyatt Hong Kong Hotel
- Hong Kong Grand Hyatt
- Grand Hyatt Hong Kong Hotel Hong Kong
- Hong Kong Hyatt
- Hyatt Hong Kong
- Grand Hyatt Hong Kong Hotel
- Grand Hyatt Hong Kong Hong Kong
- Grand Hyatt Hong Kong Hotel Hong Kong
Hotel Reviews
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