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Hotel Alexandra

4.5 star property

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Photo gallery for Hotel Alexandra

Interior
Exterior detail
43-inch flat-screen TV with satellite channels, TV
View from room
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Victoria Park
    ‪8 min walk‬
  • Causeway Bay Shopping Plaza
    ‪13 min walk‬
  • Sogo Causeway Bay
    ‪20 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout drapes, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond Seaview Room

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond City View Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Clover City View Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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Room

Dorsett Wanchai Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1006)
The price is $125
per night
$141 total
includes taxes & fees
Mar 9 - Mar 10
Dorsett Wanchai Hong Kong

About this property

Hotel Alexandra

4.5-star hotel in North Point
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and a seasonal outdoor pool.
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Hotel Alexandra features a fitness center and a seasonal outdoor pool. Event facilities measuring 9990 square feet (928 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel Alexandra is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 300 out of 666 reviews
Rating 8 - Good. 228 out of 666 reviews
Rating 6 - Okay. 75 out of 666 reviews
Rating 4 - Poor. 40 out of 666 reviews
Rating 2 - Terrible. 23 out of 666 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gabriel

Stayed 18 nights in Oct 2024

8/10 Good

Kaven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are helpful, polite and efficient. The cleaning staff at 30/F is very nice, polite and helpful, excellent altitude.
Stayed 1 night in Nov 2024

2/10 Terrible

Philip

Stayed 3 nights in Nov 2024

8/10 Good

Mei Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location for MTR. Luxurious feel to hotel. Staff are very helpful, especially the concierges when helping us with taxis
Stayed 7 nights in Nov 2024

8/10 Good

Lorna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good: Pretty close to the Fortress Hill MTR station. Lots of dining options in the area and close to a supermarket. Hotel will hold your luggage if your flight arrives before check in or leaves after check out. Bad: The beds are pretty hard and the housekeeping schedule is very irregular. Sometimes they'll clean in the morning, sometimes as late as 4 pm.
Stayed 27 nights in Oct 2024

10/10 Excellent

Lim Chee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel looks very grand & opulent 5 minutes walk to the MTR very clean and staff efficient and polite. Would recommend to anyone visiting Hong Kong.
Stayed 4 nights in Nov 2024

10/10 Excellent

KUN HO

Stayed 2 nights in Nov 2024

8/10 Good

Kun Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind os small for 3 ppl in one room. Not much shopping around the area.
Stayed 6 nights in Nov 2024

6/10 Okay

Angela

Stayed 9 nights in Nov 2024

8/10 Good

Peck Loo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is so convenient to the nearest MTR. Nearby eateries are good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catch a taxi there.
Close to MTR but no lift at that station which navies it very hard with luggage and a pram. Pool on the roof was great.
Stayed 3 nights in Oct 2024

8/10 Good

Frederick

Stayed 5 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaudy lobby decor, normal rooms
Nice room and we were upgraded to a harbour view, this was smaller than expected but perfectly serviceable. Pool looks lovely but we didn’t get to use it but there are peculiarities aplenty here so if you’re the kind of person that gets easily frustrated you might want to look elsewhere, the Harbour Grand over the road is much more conventional. Firstly the interior decor of the common areas is channelling Louis XIV during a fever dream. If it’s flat it’s marble if it’s anything else it’s gold unless it’s a light fixture in which case it’s a chandelier. It’s the kind of decor that even the incoming US President would probably view as gaudy. Secondly it’s difficult to find, it seems to be set within a small housing estate so you get dropped off and then end up hiking a bag along walkways and down escalators as if you’re in an episode of Taskmaster from a dystopian future. Neither of these aspects were a big deal for us but it was one of our more unconventional HK staycations.
Stayed 1 night in Nov 2024

8/10 Good

Stella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some improvements can be made
The room is pretty small. Housekeeping is not consistent like forgetting to replace clean cups. TV has no US news channels. Charging luggage storage fees no matter how long you stay. Other than that it is fine.
Stayed 4 nights in Nov 2024

10/10 Excellent

shengxi

Liked: Amenities
Great service, nice location
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the property is close to everything
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean room at decent price
It was a pleasant surprise for us to arrive to a room (Clover City View Room) with a king bed and not a double bed as advertized. The room has everything we needed. The only down side of the room was the lack of space after we had our medium size luggage and another two smaller ones opened. However, it's HK!! With the price we paid, I have no complaint! The hotel is great.
Stayed 4 nights in Oct 2024

8/10 Good

Haolin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good location, within 5 mins to metre station and a few mins walk to a busy street that is full of restaurants and shops. The only downside i got was the room was not being cleaned properly. We have foudn some small bugs on the first night. We did not notice it until we lay down very late at night as we were out all day. We have to request to change room at around midnight. Despite all these, the service was great, and the new room was in mich better condition. we have been moved to a new room immediately and offered 2 x free breakfast for the next day morning. Overall it was a great experience.
Stayed 2 nights in Oct 2024

8/10 Good

Stella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine except the hotel charges a luggage storage fee of HK$20 per night per piece no matter how long you stay with them. This is ridiculous as we travel all over the world and this is the only one that has a fee. It is ok you have some restrictions but we stay a total of 14 days and stored 5 days one piece of luggage and we’re charged HK$100!!
Stayed 3 nights in Oct 2024

4/10 Poor

Kok

Traveled with group
Disliked: Staff & service
This is the only hotel that do not provide mineral water in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaroslaw

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking from the hotel to the city was difficult. Need to walk through the restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tuck Sung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed six nights at this hotel. Everyday is a present day. The room cleaning staffs greets us with smiles and greetings. So as all the staff along the way till we leave the hotel. The reception and the concierge staffs are very helpful as well. I will stay here again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024