A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and a seasonal outdoor pool.
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.
Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Hotel Alexandra features a fitness center and a seasonal outdoor pool. Event facilities measuring 9990 square feet (928 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.
Hotel Alexandra is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Valet parking on site (HKD 600 per day)
Food and drink
Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
A restaurant
Snack bar/deli
Restaurants on site
Cafe A
Things to do
Gym
Seasonal outdoor pool
Family friendly
In-room crib
Laundry facilities
Mini-fridge
Seasonal outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
5 meeting rooms
Conference center (9,990 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
More
39 floors
Banquet hall
Built in 2021
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Mini-fridge
Minibar
Tea bags/instant coffee
More
Air conditioning
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: HKD 1000 per night
An effective city/local tax rate of 2.7272 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
Valet parking fee: HKD 600 per day
Rollaway bed fee: HKD 506 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong
Hotel Alexandra Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I don't like the hotel charge me additional tax upon checking in, why not include it in the total Expedia payment?
The hotel has no formal entrance, you need to ask around.
No drinking water is provided. Also no toiletries are given when they charge so much. Breakfast is also very very limited. Overall a place to avoid completely!!!!
Lovely service, I forgot my passport in the room locker and they very kindly messaged me and made sure I had it returned before checking into my flight. Best hospitality I’ve ever had
Harnaz
Stayed 6 nights in Jan 2025
8/10 Good
Stephen
Jan 30, 2025
Liked: Cleanliness, staff & service
I paid the hotel fee it was included the Taxes but I need to pay other taxes then I can go. That is the part I don’t like.
Stayed here once before. The main thing is the room wasn't a broom cupboard, everything is clean and new and works well. I've stayed in several far worse places for similar or even higher cost in HK. Very convenient from MTR (come out of Fortress Hill, over the footbridge in 2 minutes) and the airport bus (stops very close).
Dining options were expensive and the quality and variety was lacking. We had the Christmas Eve special buffet dinner and the buffet was lacking.
Siu On
Stayed 5 nights in Dec 2024
8/10 Good
Verified traveler
Jan 12, 2025
Liked: Staff & service, room comfort
location
return to same hotel numerous times due to location as I am familiar with that neighborhood since I am a local citizen and used to live in that area. However, tourist may find it difficult to find. Reception staffs are always nice and try their best to find me a room for me to check in despite I usually arrive earlier than 3pm. The hotel is new but is starting to see some minor wind down in areas which is expected due to the high turn over and high number of rooms. But overall, hotel rooms are clean. Cleaners are kind but they have a habit of asking people who leave the room in the morning whether he or she is checking out. For me, this is not offensive as I understand they may have pressure cleaning so many rooms in limited time. However, some guest may feel offended as hotel service should be "as subtle and as unnoticeable as possible. All in all, I am quite satisfy with this hotel and will return.