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Hotel Alexandra

4.5 star property

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Photo gallery for Hotel Alexandra

Experience the grandeur of our lobby, featuring a stunning chandelier and elegant marble columns.
Relax in this stylish living room with a sofa, flat-screen TV, and city view.
Experience the elegant lobby with a high ceiling, intricate patterns, and a spacious design.
Stunning high-rise building with a unique, curved base and floor-to-ceiling windows offering breathtaking views.
Relax by the serene pool surrounded by lush greenery and tall trees.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Times Square Shopping Mall
    ‪2 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Happy Valley Race Course
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.4 out of 10
Very good
(9 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout drapes

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond City View Room

7.6 out of 10
Good
(30 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | 1 bedroom, minibar, in-room safe, blackout drapes

Clover City View Room

8.4 out of 10
Very good
(47 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About this property

Hotel Alexandra

4.5-star hotel in North Point
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and a seasonal outdoor pool.
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Hotel Alexandra features a fitness center and a seasonal outdoor pool. Event facilities measuring 9990 square feet (928 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel Alexandra is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 384 out of 804 reviews
Rating 8 - Good. 268 out of 804 reviews
Rating 6 - Okay. 87 out of 804 reviews
Rating 4 - Poor. 41 out of 804 reviews
Rating 2 - Terrible. 24 out of 804 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xuanyi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a lovely stay! We loved that the hotel was close to the subway and bus station.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ying Fun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fei Chun F.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly team n location good. Also close to MTR.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zoe Louise

Stayed 8 nights in Mar 2025

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Conal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Helpful & friendly staff. Within easy walking distance to Fortress Hill MTR. Lots of shops & restaurants within 15 / 20 mins walk from hotel.
Stayed 9 nights in Mar 2025

8/10 Good

Christina, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location is good, close to subway. However, saw bugs on bed during stay (vedio posted on Google Map review). Also, to handle the high humidity in Hong Kong, we have to turn the AC to very cold to avoid the wet and sticky flood. If their AC has build-in dehumidifier that will be great.
Stayed 6 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Good for families
Stayed 2 nights in Mar 2025

6/10 Okay

William, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, nice staff. Rooms a little dirty and the beds were super uncomfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean.
Stayed 3 nights in Mar 2025

6/10 Okay

Gregory

Traveled with family
Disliked: Staff & service, amenities
Not the best location and the rooms are small. We had connecting rooms and it was still small. The staff weren’t that nice/helpful with our luggage either.
Stayed 3 nights in Mar 2025

8/10 Good

JOHN LAB MAN

Liked: Staff & service, amenities, property conditions & facilities
The lobby misrepresents the hotel....because it suggests the rest of the hotel is nice and luxurious....but rooms are at best 6/10. They're small and not that luxurious...but you get used to it. So disappointing the swimming pool was out of action....guests should have got a discount. Also staff are generally very polite...and multilingual which is good to see. They need to convert through outside courtyard into a cafe. That will bring in more customers.
Stayed 10 nights in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Excellent stay from start so finish, I asked if I could have a room close to the lifts as I have had a knee replacement and one step from the lift I was in my room. Close to the metro, buses and trams, very good
Stayed 6 nights in Mar 2025

10/10 Excellent

WINSTON

Traveled with family
Liked: Amenities
Beautiful hotel, room size ok, location convenient, area safe and clean. Love it, will definitely book it again next time.
Stayed 12 nights in Mar 2025

10/10 Excellent

Hon Kin Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, clean, spacious, fantastic location

Wonderful stay at this beautiful hotel. Perfect location near Fortress Hill MTR (but away from the noisy traffic) and plenty of eateries and grocery shops nearby and also near bus and tram stops. The room is clean, spacious (for HK hotel standards) and the lobby is stunning. There's a gym and pool as well. Staff were all great including housekeeping.
Stayed 7 nights in Mar 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Alexandra North Point HK

This hotel is in a quiet neighborhood of Electric Road. There is an Oil street open space and recreation area next to the hotel. The hotel itself is very well furnished and has a restaurant, cafe and a takeaway pastry shop. The staff is very helpful and there is stable wi-fi. Housekeeping will check on whether the room is cleaned each day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. It's so convenient to the MTR, restaurants, etc. Excellent staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Siu Long

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

CHINGYUEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and good location.
Stayed 15 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Feb 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need USB charger
Stayed 1 night in Mar 2025

6/10 Okay

Chung

Traveled with family
First of all, it was really frustrating when the hotel staff advised us that they couldn't find any reservation record of our stay, despite our showing of the payment to Expedia and Itinerary number. The hotel staff advised us to contact Expedia Canada to sort that out ourselves and as such we have to call long-distance from Hong Kong. While it was finally sorted out, it was extremely stressful and costs us money to pay for long-distance roaming. Other than that, overall the hotel is OK.
Stayed 1 night in Mar 2025

10/10 Excellent

Oi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking in rooms and corridors
Stayed 1 night in Feb 2025