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Hotel Alexandra

4.5 star property

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Photo gallery for Hotel Alexandra

Interior
Exterior detail
43-inch flat-screen TV with satellite channels, TV
Seasonal outdoor pool
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Times Square Shopping Mall
    ‪3 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Lan Kwai Fong
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout drapes, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond Seaview Room

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond City View Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Clover City View Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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4.4 out of 5, Excellent, (1008)
The price is $129
per night
$146 total
includes taxes & fees
May 20 - May 21
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About this property

Hotel Alexandra

4.5-star hotel in North Point
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and a seasonal outdoor pool.
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Hotel Alexandra features a fitness center and a seasonal outdoor pool. Event facilities measuring 9990 square feet (928 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel Alexandra is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 339 out of 731 reviews
Rating 8 - Good. 246 out of 731 reviews
Rating 6 - Okay. 81 out of 731 reviews
Rating 4 - Poor. 41 out of 731 reviews
Rating 2 - Terrible. 24 out of 731 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Staff are helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Harnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Harnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service, I forgot my passport in the room locker and they very kindly messaged me and made sure I had it returned before checking into my flight. Best hospitality I’ve ever had
Stayed 6 nights in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
I paid the hotel fee it was included the Taxes but I need to pay other taxes then I can go. That is the part I don’t like.
Stayed 2 nights in Jan 2025

8/10 Good

Billy

Stayed 6 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than average HK hotel

Stayed here once before. The main thing is the room wasn't a broom cupboard, everything is clean and new and works well. I've stayed in several far worse places for similar or even higher cost in HK. Very convenient from MTR (come out of Fortress Hill, over the footbridge in 2 minutes) and the airport bus (stops very close).
Stayed 3 nights in Jan 2025

8/10 Good

Frederick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Eva

Stayed 8 nights in Jan 2025

10/10 Excellent

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient and good
Stayed 2 nights in Nov 2024

8/10 Good

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sophia

Convenient location
Stayed 20 nights in Dec 2024

10/10 Excellent

Edwina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Staff are friendly.
Stayed 7 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Hin Chi, Saratoga

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room conditions is good. The coach is large enough for a big kid sleeping on
Stayed 2 nights in Dec 2024

8/10 Good

Siu On, Richmond Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options were expensive and the quality and variety was lacking. We had the Christmas Eve special buffet dinner and the buffet was lacking.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

location

return to same hotel numerous times due to location as I am familiar with that neighborhood since I am a local citizen and used to live in that area. However, tourist may find it difficult to find. Reception staffs are always nice and try their best to find me a room for me to check in despite I usually arrive earlier than 3pm. The hotel is new but is starting to see some minor wind down in areas which is expected due to the high turn over and high number of rooms. But overall, hotel rooms are clean. Cleaners are kind but they have a habit of asking people who leave the room in the morning whether he or she is checking out. For me, this is not offensive as I understand they may have pressure cleaning so many rooms in limited time. However, some guest may feel offended as hotel service should be "as subtle and as unnoticeable as possible. All in all, I am quite satisfy with this hotel and will return.
Stayed 1 night in Jan 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was gorgeous and the breakfast buffet was fantastic. We had adjoining rooms which were small but comfortable.
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Stayed 3 nights in Dec 2024

10/10 Excellent

Ilya

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Michelle, North Richland Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, affordable and is accessible to the rail station. The staff is very friendly and helpful. I would highly recommend staying here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Traveled with family
The hotel lobby looks great, however, the rooms were all micro and the hygiene is not the best. There were mosquitoes coming out from the vent everyday.The cleanliness of the washroom needs to be improved.
Stayed 13 nights in Dec 2024

8/10 Good

Payam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby and clean room with waterview. The neighborhood is 4 metro stops away from the tourist area.
Stayed 3 nights in Dec 2024

6/10 Okay

Stephen

Liked: Room comfort
Disliked: Property conditions & facilities
Tired hotel
Stayed 5 nights in Dec 2024

8/10 Good

Chau Hung

Stayed 5 nights in Nov 2024

10/10 Excellent

nat

Stayed 2 nights in Dec 2024