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Island Pacific Hotel

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Deluxe Harbour View Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Deluxe Harbour View Suite | Living area | LCD TV
Lobby
Property grounds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
152 Connaught Road West, Hong Kong
  • University of Hong Kong
    ‪9 min walk‬
  • Soho
    ‪17 min walk‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

About this property

Island Pacific Hotel

Hotel in Central & Western District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and conference space.
Island Pacific Hotel offers 333 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Hong Kong hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Island Pacific Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to 2 meeting rooms and limo/town car service. Event facilities measuring 646 square feet (60 square meters) include conference space. This Hong Kong hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Island Pacific Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Centre Street Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Centre Street Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: HKD 151.80 for adults and HKD 151.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Centre Street Bar
  • Centre Street Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 646 square feet of conference space
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 29 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

This property is closed from May 13 2022 to December 31 2023 (dates subject to change).
The property is closed between January 1 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately HKD 151.8 for adults and HKD 151.8 for children
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Island Pacific
Island Pacific Hong Kong
Island Pacific Hotel
Island Pacific Hotel Hong Kong
Pacific Island Hotel
Island Pacific Hotel Hotel
Island Pacific Hotel Hong Kong
Island Pacific Hotel Hotel Hong Kong

Island Pacific Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 999 reviews
Rating 8 - Good. 427 out of 999 reviews
Rating 6 - Okay. 104 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tsz Ying

Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2021

8/10 Good

Hei Long

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional Service Recovery
Extra credit to Duty Manager Nicole for the arrangement of room change due to the endless spitting noise from an unbehave neighbour in early morning , highly appreciated for the service recovery. This is what I would have done as an ex 5-star hotel FO colleague.
Stayed 1 night in Mar 2021

8/10 Good

Jasman

Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Yohei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Lai Hor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay on Valentine’s day!
Friendly and sincere check-in services as it’s a bit long queue on Valentine’s day, yet they apologized and make you feel very welcomed still, and automatically postponed our check-out time when we have waited for a bit long. Clean room and user-friendly design. Spacious on our room type. Excellent sunset view especially in the bedroom!
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unfair treat on staying at suite!
We had stayed at the rooftop suite for two nights, everything was going quite well, the room is spacious and neat, the view is stunning, two toilets are very convenient. We had really enjoyed our stay until checking out. We have been told that we gotta leave 10 minutes for the housekeeper to check the room during the check-in. I think this was pretty strange since I already gave my credit card for guaranty. When we check out, the receptionist asked us to sit at the sofa to wait until everything being checked. After waiting for 15 mins, I went and asked how long it gonna takes longer while I saw many people just checking out with handing the keys only. Another receptionist explained that they have to make sure guests who staying at suite do not leave any of their belongings, that’s why we had to wait until the room is fully inspected. I would say this is a very lousy explanation, they don’t bother to check the standard room but the suite only? Apparently, they wanna make sure nothing ‘valuables’ been taken from the suite. This is the worst experience ever, paying more money for a suite for better relaxation but turn out treated as a theft, this is absolutely awful! As a matter of fact, your credit card is on their hands that could charge you anytime. This doesn’t make any sense.
Stayed 2 nights in Feb 2021

8/10 Good

Michelle Hiu Ying

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Bapita, HongKong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was really helpful with my reservation. As i wanted to do pay in advance booking ( since my fd helped me pay ) rather than me having to show the same card as the one i have to input during booking. She helped me go through the same website as i was in to assist me. I found that really heartwarming and welcoming. Moreover when i went to check in, the front desk agent was really nice and kind. Just a downside that i didnt have a facewash or makeup remover with me and they didnt have it at the back but that was more of my fault. All in all, definitely gonna go for stays there again! It was a very pleasant stay 💖
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Iat seng

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Athanasios

Disliked: Staff & service, room comfort
Not so happy
I booked harbour view , but found window is badly insulated and street noise from below traffic felt disturbing. Also the hotel just uses current covid measures as an excuse to remove nespresso machines from rooms. Just cost savings! Not a single case worldwide recorded of infection from a coffe maker . Room was very small at below 50% occupancy rate and late check in something comfortable would have been a nice upgrade. Again just pure cost saving.
Stayed 1 night in Nov 2020

10/10 Excellent

Ching wan

Stayed 1 night in Nov 2020

10/10 Excellent

SP, Hong Kong

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have pre-check-in check in relation to COVID-19 which makes me feel safe to stay in the hotel. Staff are Super nice and professional. I will definitely come back again.
Stayed 6 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Elysa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall
Design is modern, clean room and toilets. Got a bit of sea view even though we had the cheapest option. Would go again!
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Couple staycation
Exo friendly hotel but the bed was super hard and we kept hearing banging throughout the day and night.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

CHIN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020