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JW Marriott Hotel Hong Kong

5.0 star property

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Photo gallery for JW Marriott Hotel Hong Kong

View from property
Lobby
Poolside bar
Exterior
55-inch Smart TV with satellite channels, TV, pay movies

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Bar
  • Room service
  • Gym

Explore the area

Map
Pacific Place, 88 Queensway, Hong Kong
  • Pacific Place
    ‪1 min walk‬
  • The Peak Tram
    ‪11 min walk‬
  • Wan Chai Road
    ‪14 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪37 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom (Hong Kong)

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 Bedroom (Hong Kong)

  • 854 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Bauhinia)

Executive Suite, 1 King Bed (Bauhinia) | Living room | 55-inch Smart TV with satellite channels, TV, pay movies

Executive Suite, 1 King Bed (Bauhinia)

  • 697 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Guest room, Partial harbor view)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Guest room, Partial harbor view)

  • 348 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Double Beds, City View

  • 395 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Harbor View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking, Harbor View

  • 395 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking

  • 395 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

55-inch Smart TV with satellite channels, TV, pay movies

Executive Suite, 1 Bedroom, City View

  • 697 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbor View

Room, 1 King Bed, Non Smoking, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking, Harbor View

  • 348 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Reception

Executive Room, 1 King Bed, City View

  • 348 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

55-inch Smart TV with satellite channels, TV, pay movies

Executive Suite, 1 Bedroom

  • 697 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed

  • 348 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Partial Harbor View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking, Partial Harbor View

  • 395 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Harbor View

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed, Harbor View

  • 348 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking, City View

  • 348 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Hotel Hong Kong

Hong Kong hotel connected to a shopping center, steps from Pacific Place
This smoke-free hotel features 6 restaurants, an outdoor pool, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
JW Marriott Hotel Hong Kong offers 608 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
In addition to an outdoor pool, JW Marriott Hotel Hong Kong provides a 24-hour health club and a sauna. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to 16 meeting rooms and limo/town car service. Event facilities measuring 12163 square feet (1130 square meters) include a conference center. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

JW Marriott Hotel Hong Kong is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Flint - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Man Ho Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
JW Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Fish Bar - This poolside seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Dolce 88 - This delicatessen specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (HKD 900 per day)
  • Street parking available
  • Limo/town car service
  • Valet parking on site (HKD 900 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: HKD 415.80 for adults and HKD 294.80 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Dolce 88
  • Fish Bar
  • Flint
  • JW Cafe
  • Man Ho Chinese Restaurant

Things to do

  • 24-hour health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Free crib
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Computer station
  • Conference center (12,163 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (50 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 35 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Executive room types receive executive lounge access for up to 2 guests. Additional guests are charged the listed service fee to access the executive lounge.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 415.8 for adults and HKD 294.8 for children
  • Valet parking fee: HKD 900 per day
  • Nearby parking fee: HKD 900 per day
  • Rollaway bed fee: HKD 440.0 per night
  • Service fee: HKD 880 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 11 and younger to access the Executive Lounge after 6 PM.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hong Kong JW
Hong Kong JW Marriott Hotel
Hong Kong Marriott Hotel
JW Hong Kong
JW Marriott Hong Kong
JW Marriott Hotel Hong Kong
Marriott Hotel Hong Kong
Hong Kong Marriott
Marriott Hong Kong
Jw Marriott Hong Kong
JW Marriott Hotel Hong Kong Hotel
JW Marriott Hotel Hong Kong Hong Kong
JW Marriott Hotel Hong Kong Hotel Hong Kong

JW Marriott Hotel Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shower area. Comfortable bed. Good view from the room. Fast internet. Need to improve on the variety of western food. Hong Kong is losing the ability to prepare western dishes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cinema in the mall mext door, easy to pass time.
Stayed 15 nights in Nov 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and convenient to all places to visit
Stayed 2 nights in Nov 2024

8/10 Good

David, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great room, shower, and desk to work from. Nice view from the room
Stayed 3 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Shower is running down, shoukd renovate.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Queenie

Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 6 nights in Nov 2024

2/10 Terrible

Patrick

Stayed 2 nights in Nov 2024

10/10 Excellent

John Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Yizhong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Chuck King

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views. Close to MTR
Stayed 5 nights in Oct 2024

10/10 Excellent

Victoria Emily Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place to stay. Staff can’t do enough to help you. Ideal location for team, MTR and walking. We hope to come back!
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

8/10 Good

Charlotte Alexandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were very friendly and professional, spotlessley clean and very glamorous. Pool area was nice, but the pool was a little cool first thing. Good location and great views of greenery from the room. On top of a great mall with plenty of dining options nearby.
Stayed 7 nights in Oct 2024

10/10 Excellent

Franchette Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

6/10 Okay

Anna Luisa

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front Desk pesimo servicio
Fue muy complicada la atencion recibida por el front desk del hotel. Los chicos encargados solo estan interesados en cobrar y no me pudieron ayudar a solucionar un cargo doble que se aplico a mi tarjeta. Ahora debo llamar a algun call center de JW Marriot para que me puedan emitir un soporte que permita cancelar la transaccion duplicada en mi tarjeta.
Stayed 2 nights in Oct 2024

10/10 Excellent

Noel

Stayed 1 night in Oct 2024

10/10 Excellent

JU YING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine, thank you
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the staff is excellent, particularly the Front Desk staff who went out of their way for me to retrieve my mobile phone which fell out of my jacket pocket in the AirPort Express as I was getting my luggage to get off the train.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tzuya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常值得，強力推薦
服務非常貼心，我們有多要被子，房務看到我們水喝完了，馬上多拿幾瓶給我們。 旅行中有遇到下大雨，還能借烘鞋器！ 金鐘站F出口就可以直接到太古廣場，從LG直接上來非常方便
Stayed 2 nights in Sep 2024

8/10 Good

Mok Tsui Fun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice staffs, convenient place to stay
Stayed 1 night in Sep 2024