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Mandarin Oriental, Hong Kong

5.0 star property

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Photo gallery for Mandarin Oriental, Hong Kong

View from property
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Cafe
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Spa

Explore the area

Map
5 Connnaught Road, Central, Hong Kong
  • Lan Kwai Fong
    ‪6 min walk‬
  • The Peak Tram
    ‪9 min walk‬
  • Soho
    ‪12 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Club Twin Room (Statue Square View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Statue Square View)

  • Partial sea view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Statue Square View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Statue Square View)

  • Partial sea view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Mandarin, Club Room, 1 King Bed

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room, Harbor View

  • Harbor view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Harbor View

  • Harbor view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Lichfield)

Suite (Lichfield) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Lichfield)

  • City view
  • 871 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Superior Twin Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Superior Room, 1 King Bed

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - King

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room - King

  • City view
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room, City View

  • City view
  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

  • City view
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Meiji)

Executive lounge

Suite (Meiji)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite

Junior King Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior King Suite

  • City view
  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Macau)

Executive lounge

Suite (Macau)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tamar)

Executive lounge

Suite (Tamar)

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite - City View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Suite - City View

  • City view
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, Harbor View

  • Harbor view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room - Harbour View

  • Harbor view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Statue Square View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 2 Twin Beds (Statue Square View)

  • Partial sea view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - Statue Square Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room - Statue Square Room

  • Partial sea view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, City View

  • City view
  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - City View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room - City View

  • City view
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room - Twin

  • City view
  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Howarth)

Suite (Howarth) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Howarth)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Status Sqaure)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Status Sqaure)

  • Partial sea view
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite - Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Suite - Harbour View

  • Harbor view
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Hong Kong

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (1004)
The price is $606
per night
$685 total
includes taxes & fees
May 17 - May 18
Four Seasons Hotel Hong Kong

About this property

Mandarin Oriental, Hong Kong

5-star Hong Kong hotel, connected to a shopping center in Central & Western District
This hotel features a full-service spa, an indoor pool, and a restaurant. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Mandarin Oriental, Hong Kong offers 447 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. Smart televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
In addition to a full-service spa, Mandarin Oriental, Hong Kong features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a sauna, spa services, and multilingual staff. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mandarin Oriental, Hong Kong has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (HKD 190 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (HKD 190 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Valet parking on site (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: HKD 372 for adults and HKD 251 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • Banquet hall
  • Built in 1963
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 678.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 372 for adults and HKD 251 for children
  • Fee for in-room wireless internet: HKD 190 per day (rates may vary)
  • Fee for in-room wired internet: HKD 190 per day (rates may vary)
  • Fee for wireless internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 678.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hong Kong Mandarin Oriental
Mandarin Oriental
Mandarin Oriental Hong Kong
Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hotel Hong Kong
Mandarin Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong

Mandarin Oriental, Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 749 out of 906 reviews
Rating 8 - Good. 111 out of 906 reviews
Rating 6 - Okay. 22 out of 906 reviews
Rating 4 - Poor. 10 out of 906 reviews
Rating 2 - Terrible. 14 out of 906 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nobel, Jupiter

Stayed 3 nights in Jan 2025

8/10 Good

Yurong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, within walking distance to a lot of places. The front desk Karl Magdala is very friendly and helpful by greeting us, showing us the room, and giving us an orientation of the room. He also tried his best to answer our questions and even bringing us a written information to our room. The breakfast was excellent with a lot of varieties. But the Mandarin Grill and Bar restaurant is a little bit disappointed with only “course” meals. The overall room service is good. The only disappointment is that a bed sheet was forgotten to be put under the cover one day, and we did not notice it until we were about to go to bed. We had to wait for 30 minutes before someone could bring it to our room.
Stayed 4 nights in Jan 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, location very comfortable room .
Stayed 3 nights in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful room. Well maintained. Superior view.
Stayed 3 nights in Jan 2025

10/10 Excellent

Reynald

Liked: Cleanliness, staff & service, property conditions & facilities
Impress
Stayed 3 nights in Jan 2025

10/10 Excellent

WEI JIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay at the Mandarin. Wonderful harbour view room which had everything you could wish for. Service was excellent and great location for visiting the island and Kowloon.
Stayed 3 nights in Jan 2025

10/10 Excellent

Angeline, Northbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service with staff all speaking fluent English and friendly attitude. Front Desk staff escorting us to 23rd floor club for resting before our room was ready and club provided us with free drink and food
Stayed 3 nights in Jan 2025

10/10 Excellent

Joy

Stayed 3 nights in Dec 2024

10/10 Excellent

Samuel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went in January because i wanted to use the indoor swimming pool. The breakfast was really good and not just buffet, you can order. The breakfast was part of the deal so it was free. The MTR subway station is directly at the back (Central exit F) so that made getting around even more convenient. The staff made themselves known to me and really addressed any issue no matter how minor. This was my first time staying at the Mandarin Oriental (I usually stay at the Grand Hyatt) but I would strongly consider staying here again. My only issue is that the bath water was temperature controlled and I couldnt get it to the level of hot that I like. It is also 10 minutes away (30 to 50HKD) taxi ride to the Central ferry port.
Stayed 2 nights in Jan 2025

10/10 Excellent

EVA

Business traveler

Best hotel

Best hotel in the world
Stayed 1 night in Jan 2025

6/10 Okay

Steven

Stayed 3 nights in Dec 2024

6/10 Okay

gail

Traveled with family
Liked: Cleanliness
Overall experience was alright, for the price point, we’ve definitely experienced better within Hong Kong
Stayed 1 night in Dec 2024

10/10 Excellent

Malea

Liked: Cleanliness
Great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Fei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is renovated, everything is perfect for my family. It has a sofa bed for my daughter! The service they provided is very detailed and thoughtful! I have been stayed at lots of top hotels around world. This one is the best! Highly recommended their dining, specially the cake shop!
Stayed 4 nights in Dec 2024

2/10 Terrible

Jun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

khodr

Stayed 6 nights in Nov 2024

2/10 Terrible

Kwan Wai Jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and services Must stay in hong kong
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivelin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best HOTEL IN THE WORLD. period
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Nice staff
Stayed 2 nights in Nov 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

Comfortable room. Nice condition. Great restaurant & bar: The Aubrey Very friendly staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephen M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to lots of great hotels around the world. The service at the Mandarin Oriental Hong Kong tops them all, or at least none are better. We'd recommend ponying up for a Club room; service is great throughout the hotel, but the Club floor took it to another level & provided a great respite after our days touring Hong Kong. Wow!
Stayed 4 nights in Oct 2024

10/10 Excellent

kareem

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good?
Stayed 5 nights in Sep 2024