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Mandarin Oriental, Hong Kong

5.0 star property

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Photo gallery for Mandarin Oriental, Hong Kong

View from property
Indoor pool
Executive lounge
Hypo-allergenic bedding, minibar, in-room safe, desk
Couples treatment rooms, hot tub, body treatments, hydrotherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Spa

Explore the area

Map
5 Connnaught Road, Central, Hong Kong
  • Landmark Shopping Area
    ‪4 min walk‬
  • IFC Mall
    ‪4 min walk‬
  • Lan Kwai Fong
    ‪6 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Club Twin Room (Statue Square View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Statue Square View)

  • 431 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Statue Square View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Statue Square View)

  • 431 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Mandarin, Club Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room, Harbor View

  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Harbor View

  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Lichfield)

Suite (Lichfield) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Lichfield)

  • 871 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Superior Twin Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Superior Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - King

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room - King

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room, City View

  • 376 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Meiji)

Executive lounge

Suite (Meiji)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite

Junior King Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior King Suite

  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Macau)

Executive lounge

Suite (Macau)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tamar)

Executive lounge

Suite (Tamar)

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite - City View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Suite - City View

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, Harbor View

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room - Harbour View

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Statue Square View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 2 Twin Beds (Statue Square View)

  • 431 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - Statue Square Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room - Statue Square Room

  • 430 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, City View

  • 376 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - City View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room - City View

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room - Twin

  • 376 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Howarth)

Suite (Howarth) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Howarth)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Status Sqaure)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Status Sqaure)

  • 775 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite - Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Suite - Harbour View

  • 775 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Hong Kong

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (1003)
The price is $745
per night
$842 total
includes taxes & fees
Mar 3 - Mar 4
Four Seasons Hotel Hong Kong

About this property

Mandarin Oriental, Hong Kong

5-star Hong Kong hotel, connected to a shopping center in Central & Western District
This hotel features a full-service spa, an indoor pool, and a restaurant. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Mandarin Oriental, Hong Kong offers 447 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. Smart televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
In addition to a full-service spa, Mandarin Oriental, Hong Kong features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a sauna, spa services, and multilingual staff. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mandarin Oriental, Hong Kong has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (HKD 190 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (HKD 190 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Valet parking on site (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 372 for adults and HKD 251 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • Banquet hall
  • Built in 1963
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 678.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 372 for adults and HKD 251 for children
  • Fee for in-room wireless internet: HKD 190 per day (rates may vary)
  • Fee for in-room wired internet: HKD 190 per day (rates may vary)
  • Fee for wireless internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 678.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hong Kong Mandarin Oriental
Mandarin Oriental
Mandarin Oriental Hong Kong
Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hotel Hong Kong
Mandarin Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong

Mandarin Oriental, Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 728 out of 880 reviews
Rating 8 - Good. 107 out of 880 reviews
Rating 6 - Okay. 22 out of 880 reviews
Rating 4 - Poor. 10 out of 880 reviews
Rating 2 - Terrible. 13 out of 880 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Nice staff
Stayed 2 nights in Nov 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Comfortable room. Nice condition. Great restaurant & bar: The Aubrey Very friendly staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephen M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to lots of great hotels around the world. The service at the Mandarin Oriental Hong Kong tops them all, or at least none are better. We'd recommend ponying up for a Club room; service is great throughout the hotel, but the Club floor took it to another level & provided a great respite after our days touring Hong Kong. Wow!
Stayed 4 nights in Oct 2024

10/10 Excellent

kareem

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good?
Stayed 5 nights in Sep 2024

10/10 Excellent

YINGQIAO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and the service is thoughtful and meticulous. I’m very satisfied and will come again next time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip, OXFORD

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Sep 2024

8/10 Good

SOK WA

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
As you would expext froma Mandarin Oriental, exceptional
Stayed 3 nights in Sep 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

Khadija

Stayed 2 nights in Sep 2024

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Service from all the staff is wonderful and very thoughtful. Specially to Karen from the front desk and Joven from the concierge. Wonderful experience and warm hospitality. Thanks to all staff in Mandarin Oriental.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is our new favourite hotel in Hong Kong. Beautiful room as well as friendly knowledgeable staff!
Stayed 3 nights in May 2024

10/10 Excellent

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Swin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
As
Stayed 2 nights in Jul 2024

8/10 Good

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby area is a bit worn down, low ceilings and dark finishes in the lobby area create the feeling of claustrophobia. Rooms and spa are nice.
Stayed 6 nights in Jun 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish i could give this more stars. The staff were the most friendly and helpful always. The room was spacious and had everything and more that you would ever need. Everything was really good quality. The location is excellent for the Star Ferry. We had an amazing view over the water on the 17th floor. Amazing place
Stayed 4 nights in Jun 2024

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Mandarin Oriental. Room was spacious and lovely, view gorgeous, and staff beyond spectacular!
Stayed 3 nights in Jun 2024

10/10 Excellent

Yihsin

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024