Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free.
Seasons Hotel - Causeway Bay offers 19 air-conditioned accommodations with slippers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Seasons Hotel - Causeway Bay features tour/ticket assistance, concierge services, and an elevator. Wireless Internet access is complimentary.
Seasons Hotel - Causeway Bay is a smoke-free property.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
In a regional park
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Electric kettle
More
Air conditioning
Free local calls
Iron/ironing board on request
Phone
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Galaxy Hotel Causeway Bay HK
Galaxy Hotel HK
Galaxy Causeway Bay HK
Galaxy Hotel Causeway Bay HK Hong Kong
Seasons Causeway Bay Hong Kong
Seasons Hotel - Causeway Bay Hotel
Seasons Hotel - Causeway Bay Hong Kong
Seasons Hotel - Causeway Bay Hotel Hong Kong
Seasons Hotel Causeway Bay (Formerly Galaxy Hotel)
Seasons Hotel - Causeway Bay Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 40 out of 447 reviews" "
10 - Excellent
40
Rating 8 - Good. 108 out of 447 reviews" "
8 - Good
108
Rating 6 - Okay. 120 out of 447 reviews" "
6 - Okay
120
Rating 4 - Poor. 67 out of 447 reviews" "
4 - Poor
67
Rating 2 - Terrible. 112 out of 447 reviews" "
2 - Terrible
112
6.2/10
Cleanliness
6.0/10
Staff & service
5.2/10
Amenities
5.6/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
8/10 Good
Verified traveler
Business traveler
Sep 13, 2024
Liked: Cleanliness, staff & service
It's alright for what you pay. The people show up very quick after I called show me my room and get me the card key. Very friendly.
This is my third time staying at this hotel. I have a clean, comfortable room for a reasonable price that is located close to everything, and the MTR and buses are right around the corner. The staff was great, and it is located in a safe building.
I stayed for 28 nights, and once before for 9 nights. The hotel is located in a residential building and is safe, clean, and convenient. The staff was helpful and the room was clean and well maintained. The trains and buses are nearby and right in the middle of restaurants and shops. A great value.
Several issues:
- The bathroom is shared with multiple hotel rooms, and was not listed
- The hotel is not an actual hotel, but a single room within an apartment
- The unit was infested with bugs
- The room we checked in was being used as a storage room, as we found bug-infested belonging scattered all around the room
- The place was dirty, and mold was found around the unit
- Sheets were not clean
- Charging ports did not work
I can provide video/photo proof of all of the above.
The only good thing to stay in this hotel is the location. It’s convenient for transportation,dining and shopping etc. But the room is way too small to be acceptable!
Raymond
Stayed 3 nights in Jan 2024
6/10 Okay
Raymond
Traveled with group
Nov 16, 2023
Disliked: Amenities
The hotel is way too small. I wish I could have canceled the booking for all the stays with this property and rebooked some other hotel instead
This is not a hotel. So we don’t have any hotels services. No cleaning service, most of times, there are no receptionist at the counter. I tried to find them at the counter for a long time when we want to check out. No body there. The room is very small that is not suitable for four people to live in. I am very disappointed and will not make a booking in this hotel in future.
Location is excellent, close to everything. Staff is friendly, basic amenity but sufficient, clean, small space fine for a single person. Rates are reasonable!
The hotel is very safe and has many amenities to help you with your stay. The staff is kind and friendly. The rooms were clean and although a bit small, perfect for 1 person in the standard room. I would stay here again if I ever travel back to Causeway Bay, Hong Kong.
Our room is not close to the address which they mention.thats only the reception.its quite far away.
Moreover,the room is not really clean .a layer of dust is on the tv control.