The Emperor Hotel

4.0 star property

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Photo gallery for The Emperor Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Reception
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
No. 373 Queen's Road East, Hong Kong, Hong Kong
  • Times Square Shopping Mall
    ‪9 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪18 min walk‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪39 min drive‬

Room options

Deluxe Plus Room

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Corner Room

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Suite

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

The Emperor Hotel

4-star hotel in Wan Chai
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free shopping center shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and a meeting room.
The Emperor Hotel offers 299 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. A shopping center shuttle and a train station drop-off service are complimentary for guests. This Hong Kong hotel also offers a fitness center, a terrace, and karaoke. Parking is available onsite for a surcharge.

The Emperor Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Golden Valley - This restaurant serves lunch and dinner. Reservations are required.
Monkey Cafe - This café serves breakfast and lunch. Reservations are required. Open daily.
The Crown - Onsite bar. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station drop-off shuttle from 4:00 PM to 4:30 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle
  • Valet parking on site (HKD 280 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 108 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Valley
  • Monkey Cafe
  • The Crown

Things to do

  • Gym
  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 108 per person
  • Valet parking fee: HKD 280 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Emperor Hotel Hong Kong
Emperor Hotel
Emperor Hong Kong
The Emperor Hotel Wanchai Hong Kong
The Emperor Hotel Hotel
The Emperor Hotel Hong Kong
The Emperor Hotel Hotel Hong Kong

The Emperor Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 461 out of 1143 reviews
Rating 8 - Good. 453 out of 1143 reviews
Rating 6 - Okay. 130 out of 1143 reviews
Rating 4 - Poor. 62 out of 1143 reviews
Rating 2 - Terrible. 37 out of 1143 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but Clean
The room was cleaned and serviced every day, but rather dim in the lobby. The one thing I didn't like was I could hear people talking from the Sikh temple right next to the hotel around 2am.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Stayed 2 nights in Dec 2024

10/10 Excellent

Denny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Slight hilly location better for those with good mobility.
Stayed 5 nights in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
perfect Location
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
AC didn't work for warm at all. It was really cold in the room. My wife had difficulty sleeping because of cold. When we mentioned it to staff, they promised a heater, but afterwards they said that they didn't have it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great stay near the racecourse
Stayed 5 nights in Dec 2024

6/10 Okay

Oliver

Liked: Cleanliness
Ok
Good value for money if you look for 3 to 4*. Breakfast very basic, AC not changeable, after one week stay I had to pay extra for 6 more hours.
Stayed 6 nights in Dec 2024

10/10 Excellent

Meillyn

Stayed 6 nights in Nov 2024

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My business trip to Hong Kong Dec.2024
My experience choosing and staying at The Emperor Hotel during my trip to HK was very good. 1. The room was clean, cozy, 2. The bathroom, toilet, and shower very clean 3. Daily service kept the room clean. 4. Liked the Coffeeshop 5. I Loved the restaurant. 6. Hotel staff are very attentive. Good service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds and good connections
Great place to stay with very good connection to centre
Stayed 3 nights in Dec 2024

8/10 Good

QIANRU

Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location.
Stayed 2 nights in Dec 2024

8/10 Good

Jie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

6/10 Okay

Siu Yin

Liked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nilda

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful. Everything is good. I will choose here again for my next HK trip
Stayed 4 nights in Nov 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in general, good service but a bit inconvenience for the public transport.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Joe

Stayed 3 nights in Aug 2024

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great for Causeway Bay and Wan Chai, MTr walkable, and loads of places to dine within 10mins walk. Room clean, compact but good size.

6/10 Okay

jimmy tze lam

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a good stay in HK
Our stay at The Emperor Hotel Wan Chai was pleasant. The rooms are small (which is typical for Hong Kong) but still comfortable and had enough space for a small table and chair apart from the bed. The bathroom is also small, but everything worked well and was clean. The location is perfectly fine if you know how to get around via certain shortcuts. The free shuttle is also quite useful, except drop offs to locations other than Causeway Bay are limited. I would say that the air conditioning made my partner and I both sneeze a good deal, however, so it may not have been cleaned in a while/needs additional cleaning.
Stayed 3 nights in Nov 2024