The Murray, Hong Kong, a Niccolo Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Murray, Hong Kong, a Niccolo Hotel

Lobby
Exterior
Premium bedding, down comforters, minibar, in-room safe
The Murray Suite | Premium bedding, down comforters, minibar, in-room safe
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
22 Cotton Tree Drive,Central, Hong Kong
  • Hong Kong St. John's Cathedral
    2 min walk
  • Mian 紅棉
    1 min walk
  • Murray Road Tram Stop
    4 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    36 min drive

Room options

N1 Deluxe Room

  • 505 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Signature Suite

  • Sleeps 3
  • 1 King Bed

Signature Suite

  • 808 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Explorer Suite

  • Sleeps 3
  • 1 King Bed

N3 Grand Deluxe Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room

  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

N3 Grand Deluxe Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

N2 Grand Room

  • 538 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Explorer Suite

  • 808 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Murray, Hong Kong, a Niccolo Hotel

5-star hotel in Central & Western District
This smoke-free hotel features 5 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and a free shopping center shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a snack bar/deli.
The Murray, Hong Kong, a Niccolo Hotel offers 336 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Murray, Hong Kong, a Niccolo Hotel features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

Event facilities measuring 20452 square feet (1900 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. A shopping center shuttle, a train station pick-up service, and a train station drop-off service are complimentary for guests. Parking is available onsite for a surcharge.

The Murray, Hong Kong, a Niccolo Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
The Murray, Hong Kong, a Niccolo Hotel has 5 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle
  • Valet parking on site (HKD 700 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 427 per person
  • 2 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (20,452 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 427 per person
  • Valet parking fee: HKD 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit weddings or wedding-related events in guestrooms.

Property is also known as

Murray Hong Kong Niccolo Hotel
Murray Niccolo Hotel
Murray Hong Kong Niccolo
Murray Niccolo
The Murray, Hong Kong, a Niccolo Hotel Hotel
The Murray, Hong Kong, a Niccolo Hotel Hong Kong
The Murray, Hong Kong, a Niccolo Hotel Hotel Hong Kong

The Murray, Hong Kong, a Niccolo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 561 reviews" "
Rating 8 - Good. 99 out of 561 reviews" "
Rating 6 - Okay. 28 out of 561 reviews" "
Rating 4 - Poor. 10 out of 561 reviews" "
Rating 2 - Terrible. 8 out of 561 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel price/value, staff, location and room size to stay for business in HK.
Stayed 6 nights in May 2024

8/10 Good

Patrick

Stayed 3 nights in Sep 2024

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Saowanee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and enthusiastic to service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Yumei

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and exceptional service
Stayed 1 night in Jul 2024

10/10 Excellent

Howard

Stayed 1 night in Jun 2024

10/10 Excellent

Chenguang

Stayed 1 night in Jun 2024

10/10 Excellent

Thomas, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service. Beautiful rooms and views.My favorite hotel in Hong Kong.
Stayed 5 nights in Jun 2024

10/10 Excellent

Aviad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic business hotel
Superb hotel Wonderful well equipped rooms Impeccable services level Highly recommended
Stayed 1 night in Jun 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Azhaan

Stayed 4 nights in May 2024

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in. Great location, short walk to Central and the MTR. Rooms are big and well designed. Staff were super friendly and helpful. Rooftop bar is a bonus - very cool spot.
Stayed 3 nights in May 2024

8/10 Good

QING XIA

Stayed 6 nights in May 2024

8/10 Good

Xia

Liked: Cleanliness, property conditions & facilities
Overall it's not bad, but some of staff are not professional, they also need improvement for guest relations. However, housekeeping female staff King is awesome with her nice customer service. Besides that, the tai pan's management is pretty out of my expectation like food and customer service.
Stayed 6 nights in May 2024

8/10 Good

Xia

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Shinong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Feb 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with fantastic guest service from the time we arrived to the time we were bid goodbye. Multiple dining options, including a rooftop bar and restaurant with surreal views of the skyline. Near many shopping areas, and a grocery store is nearby, as well. Room is a gem- comfortable, large, blackout curtains, and a very nice bath room. Sincerely one of our favorite hotel experiences. Highly recommended!
Stayed 2 nights in Feb 2024

10/10 Excellent

usa

Liked: Staff & service, amenities, property conditions & facilities
Service was good. The room size is good and room amenity was v good.
Stayed 3 nights in Feb 2024

2/10 Terrible

Maira

Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Malmgren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff, clean and modern hotel
Hotel located in the financial part of town, so people around hotel are people you will find in financial parts of town, its clean and well maintained. When we checkd in, a gentelman called Orion helped us thru the process and helped us with our bags and showed us our room. inside the room he showed all the good to know in the room. we ended up upgrading our room to a bigger one, super nice as well. Roomservice was great. In housekeeping there was a gentleman called Dicky, he was also very helpful and professional and kind. the bar at the rooftop was really nice, good views and nice staff as well. Breakfast was good, alot to chose from and quality was good as well. hotel was quiet also. Really nothing to complain about. recommend this one!
Stayed 3 nights in Nov 2023

10/10 Excellent

AG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in HK
Great location, 1 min walking distance to Peak Tram. Easy 10 min walking distance to HK station. I enjoyed my stay with my parents. The staffs were very friendly and always helpful. And great breakfast!!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Xiaowen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff, convenient location, nice surroundings, Homgkong park and the tram station 5 minutes walking.
Stayed 2 nights in Jun 2023

10/10 Excellent

TOMOMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023