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The Pottinger Hong Kong

4.5 star property

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Photo gallery for The Pottinger Hong Kong

Reception hall
Pottinger Suite | 1 bedroom, down comforters, minibar, in-room safe
Front of property
Lobby
Pottinger Suite | 1 bedroom, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
$312
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
74 Queen's Road Central, Main Entrance: 21 Stanley Street, Hong Kong
  • Place, Lan Kwai Fong
    ‪2 min walk‬
  • Place, Hong Kong - Macau Ferry Terminal
    ‪10 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Signature Suite, Non Smoking, City View

Signature Suite, Non Smoking, City View | 1 bedroom, down comforters, minibar, in-room safe

Signature Suite, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room | 1 bedroom, down comforters, minibar, in-room safe

Classic King Room

9.2 out of 10
Wonderful
(13 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Studio

Corner Studio | 1 bedroom, down comforters, minibar, in-room safe

Corner Studio

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, down comforters, minibar, in-room safe

Deluxe King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pottinger Suite

Pottinger Suite | 1 bedroom, down comforters, minibar, in-room safe

Pottinger Suite

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Pottinger Hong Kong

4.5-star hotel in Central & Western District
This smoke-free hotel features concierge services, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a reception hall.
The Pottinger Hong Kong offers 68 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include bathrobes and hair dryers.

This Hong Kong Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The Pottinger Hong Kong features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Wireless Internet access is complimentary. For a surcharge, an airport shuttle at scheduled times is offered to guests. This luxury hotel also offers an elevator and a water dispenser.

The Pottinger Hong Kong is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [21 Stanley Street, Central]
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 565 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: HKD 1180 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: HKD 565 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, Tap & Go, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pottinger Hong Kong
Pottinger Hotel
Pottinger Hotel Hong Kong
The Pottinger Hong Kong
Pottinger Hong Kong Hotel
The Pottinger Hong Kong Hotel
The Pottinger Hong Kong Hong Kong
The Pottinger Hong Kong Hotel Hong Kong

The Pottinger Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 468 out of 675 reviews
Rating 8 - Good. 167 out of 675 reviews
Rating 6 - Okay. 23 out of 675 reviews
Rating 4 - Poor. 7 out of 675 reviews
Rating 2 - Terrible. 10 out of 675 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Stayed 2 nights in Jun 2025

2/10 Terrible

Ian Matthew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff wake you up by phoning you at midday if you have the do not disturb sign on. I find this bizarre
Stayed 1 night in Jun 2025

10/10 Excellent

Jose, West End

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location and excellent service
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Quaint boutique luxury hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Gerry

Stayed 3 nights in Mar 2025

10/10 Excellent

Harriman

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service here. Would recommend! Prime location in Central HK!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Linda Masson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the Pottinger for its location which I know well. Restaurants, shopping, all on your doorstop. Staff were very helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Swathi

Stayed 2 nights in Feb 2025

10/10 Excellent

Joanne

Lovely, spacious room with very comfortable bed. Quiet and well maintained room and hotel in ver convenient area.
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a convenient location
Stayed 3 nights in Jan 2025

10/10 Excellent

Chai Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ZHENKUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kensei

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, location was very convenient, and most importantly the staff operation was amazingly smooth. After check out, I forgot something in the room but it took less than few mins to retrieve… Also when I asked for the pick up taxi, the staff immediately used her app and it arrived at the front in one minute… thanks a lot Chloe. It was one of the pleasant stays in HK.
Stayed 1 night in Jan 2025

10/10 Excellent

Nvibul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty decor in great location

Very nice hotel great location to both high end shops and local shops and restaurants. Very pretty decor. Large Bathroom. Coffee machine and water purifying machine in each room. Very helpful staff.
Stayed 3 nights in Jan 2025

8/10 Good

Irene MH

Stayed 3 nights in Jan 2025

8/10 Good

Line

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Balquis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location, only a short walk from Hong Kong and Central stations. Lots of dining options around as well as convenience stores like 7 Eleven (essential as the hotel doesn’t offer breakfast) the room was comfortable and modern and housekeeping were attentive. Would definitely stay again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Chansovatt

Stayed 4 nights in Dec 2024