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Romer Waikiki at the Ambassador

4.0 star property

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Photo gallery for Romer Waikiki at the Ambassador

Outdoor pool
Hypo-allergenic bedding, in-room safe, individually decorated
Lobby
Hypo-allergenic bedding, in-room safe, individually decorated
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Honolulu, HI
  • Waikiki Beach Walk
    ‪6 min walk‬
  • Royal Hawaiian Center
    ‪9 min walk‬
  • Waikiki Beach
    ‪16 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed (Neighborhood View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (Neighborhood View)

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Partial Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds, Partial Ocean View

  • 1215 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • 300 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Partial Ocean View (Bathtub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Partial Ocean View (Bathtub)

  • 299 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Neighborhood View, 1 King + Sofa Bed)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Neighborhood View, 1 King + Sofa Bed)

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Ocean View

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Ocean View (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Ocean View (Roll-in Shower)

  • 764 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Queen Beds (Neighborhood View)

Room, 2 Queen Beds (Neighborhood View) | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Neighborhood View)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Partial Ocean View (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Partial Ocean View (Roll-in Shower)

  • 764 sq ft
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Partial Ocean View (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Partial Ocean View (Roll-in Shower)

  • 300 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Partial Ocean View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Neighborhood View)

Room, 1 King Bed with Sofa bed (Neighborhood View) | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed with Sofa bed (Neighborhood View)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms (Neighborhood View, 1 King + 1 Bunk)

Hypo-allergenic bedding, in-room safe, individually decorated

Family Room, Multiple Beds, Connecting Rooms (Neighborhood View, 1 King + 1 Bunk)

  • 250 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bunk Bed and 1 Twin Bed

View all photos for Room, Multiple Beds (Neighborhood View, Bunk Bed)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, Multiple Beds (Neighborhood View, Bunk Bed)

  • 250 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Partial Ocean View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Romer Waikiki at the Ambassador

4-star hotel in Waikiki
An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Romer Waikiki at the Ambassador offers 368 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Romer Waikiki at the Ambassador features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge. A total renovation of this property was completed in October 2023.

Romer Waikiki at the Ambassador is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Waikīkī Swim&Social Club - This poolside bistro specializes in local cuisine and serves lunch only. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 51 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge

Restaurants on site

  • Waikīkī Swim&Social Club

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 1968
  • Renovated entire property - October 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 53.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-178-053-9392-01R TA-178-053-9392-01R
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Hotel
Ambassador Hotel Waikiki
Ambassador Waikiki
Ambassador Waikiki Hotel
Hotel Ambassador Waikiki
Waikiki Ambassador
Waikiki Ambassador Hotel
Ambassador Hotel Honolulu
Ambassador Hotel Waikiki Hawaii/Honolulu

Romer Waikiki at the Ambassador Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 364 reviews
Rating 8 - Good. 92 out of 364 reviews
Rating 6 - Okay. 44 out of 364 reviews
Rating 4 - Poor. 21 out of 364 reviews
Rating 2 - Terrible. 10 out of 364 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Dec 2024

10/10 Excellent

Kristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff
Stayed 6 nights in Dec 2024

10/10 Excellent

chandara

Stayed 5 nights in Dec 2024

8/10 Good

Josiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the place is great, but they didn’t advertise that parking is either $51 a night valet by the hotel or good luck finding street parking. If you are military though the Hale Koa parking is within walking distance so that worked out. If you’re E1-E6 you can get your ticket verified at the Hale Koa and get cheaper parking. That is my only complaint though. Everything else was great at the Ambassador. Also, if you plan to wash clothes it can be tricky too, but not to big of a deal.
Stayed 14 nights in Dec 2024

10/10 Excellent

Elize

Stayed 4 nights in Dec 2024

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy walk to beach ， on site restaurant for breakfast/lunch/dinner， free rental bike， filtered water fountain。 very friendly staff， and the room size is spacious， especially the restroom。I will recommend to friends and family。
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Traveled with partner
I loved this place! It's so cute and unique. The area was perfect for us to be close to everything with a little less tourist congestion.Easy walk to the beach or to shopping. The pool is so nice and I loved our room with its huge windows and balcony. I will stay here again when I come back!
Stayed 3 nights in Dec 2024

4/10 Poor

Paul

Stayed 4 nights in Dec 2024

8/10 Good

Avik, Baltimore

Traveled with family
Liked: Cleanliness, staff & service
Like the vibe, nicely furnished
Stayed 4 nights in Dec 2024

10/10 Excellent

Hannah

Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Waikiki
Great experience, nice and clean hotel, I liked that this property is newly renovated, bathroom was spacious and had very good hot running water and the AC was new and was blowing cold air. I would definitely stay at this hotel again
Stayed 4 nights in Dec 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here, although the parking is only Valet everything else was lovely!
Stayed 3 nights in Oct 2024

6/10 Okay

Erickson

Traveled with family
Dont like the way goong to your room the hallway is outside i sont loke heights so going to your room and walk on the edge i dont like
Stayed 6 nights in Nov 2024

6/10 Okay

LYDIA

Mattress is too soft
Stayed 4 nights in Nov 2024

8/10 Good

Dzenis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Sure, I can help with that! Here’s a draft for your review: I recently stayed at the Waikiki Roomer Ambassador Hotel in Honolulu, Hawaii. Overall, the room and facilities were solid, providing a comfortable stay. However, I cannot give a full five-star rating mainly due to the service and staff. Upon check-in, I was offered an upgrade to an “ocean view” room. Unfortunately, the view barely included the ocean, and I ended up paying extra per night for this limited view. Additionally, during the first three or four nights of my stay, I requested room service multiple times but received none. My room was not cleaned, and no new sheets were provided. A staff member informed me that they had no toothbrushes available. After finally receiving room service later in my stay, they did provide toothbrushes and additional amenities, but the initial lack of service was disappointing. It’s unclear if this was due to staff shortages or other issues, but it certainly affected my experience. Additionally, the resort fees were quite high, which added to my dissatisfaction with the overall value for money. While the accommodations themselves were adequate, the service and additional costs left much to be desired. In summary, while the Waikiki Roomer Ambassador Hotel provides a decent room and amenities, the subpar service and high resort fees prevent me from giving it a higher rating.
Stayed 6 nights in Nov 2024

10/10 Excellent

Linh Nguyen Phuong, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool. Staff are great with care!
Stayed 5 nights in Aug 2024

8/10 Good

Fnu

Stayed 3 nights in Nov 2024

10/10 Excellent

Chantelle

Stayed 3 nights in Nov 2024

10/10 Excellent

Rinuel Robles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Larissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of this hotel, you really can’t go wrong! Our room had modern finishes and was very clean. The hotel also provides items (towels, speaker, toys, etc.) to take to the beach with you as well for no additional cost, which is a bonus! The pool area was clean as well and had a funky color scheme which added to the paradise vibes! No complaints about this hotel.
Stayed 6 nights in Nov 2024

8/10 Good

Ruta

Stayed 9 nights in Oct 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to several restaurants. Rooms are a little small. There was a nice balcony. But no chair in the bedroom
Stayed 2 nights in Nov 2024

6/10 Okay

Adely

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Front desk staffs are super great! And Everything is walkable from all you need. But housekeeping need to up their game to keep up with the hotel’s rep. Don’t use anymore stained sheets and please actually clean the rooms. Other than that we loved our stay at Romer! Special mention to Sheryn for being the best!
Stayed 10 nights in Nov 2024

8/10 Good

Dessa

Stayed 7 nights in Oct 2024

8/10 Good

coy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There are lots of amenities here but we didn’t make good use of them since we were busy with the outdoors.
Stayed 9 nights in Oct 2024