Courtyard by Marriott Waikiki Beach

3.0 star property

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Photo gallery for Courtyard by Marriott Waikiki Beach

2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Lobby
Property amenity
Suite | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
400 Royal Hawaiian Avenue, Honolulu, HI, 96815
  • Waikiki Beach Walk
    ‪4 min walk‬
  • Royal Hawaiian Center
    ‪5 min walk‬
  • Waikiki Beach
    ‪11 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪27 min drive‬

Room options

Standard Studio, 1 Queen Bed, Balcony

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Balcony

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

Junior Suite, 2 Double Beds, Balcony

  • 398.3 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Corner (Balcony)

  • 399 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Studio, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Balcony

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Studio, 1 Queen Bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

Suite, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

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About this property

Courtyard by Marriott Waikiki Beach

3-star hotel in Waikiki
2 outdoor pools, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Waikiki Beach offers 404 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Pure Waikiki has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Courtyard by Marriott Waikiki Beach features a full-service spa, 2 outdoor swimming pools, a hot tub, and a 24-hour fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. This 3-star property offers access to a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Courtyard by Marriott Waikiki Beach is a smoke-free property.

Ali'i Coffee Co Waikiki - This coffee shop serves breakfast, brunch, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 61 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ali'i Coffee Co Waikiki

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1969
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 61.00 per day (in/out privileges)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 103-877-8368-01
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Waikiki Beach
Courtyard Marriott Waikiki Beach
Courtyard Waikiki Beach
Courtyard Waikiki Beach Marriott
Marriott Courtyard Waikiki Beach
Waikiki Beach Courtyard Marriott
Waikiki Beach Marriott Courtyard
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard Marriott Waikiki Beach Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Wyland Waikiki Hotel
Courtyard Hotel Waikiki Beach
Courtyard Waikiki Beach
Courtyard By Marriott Waikiki
Courtyard by Marriott Waikiki Beach Hotel
Courtyard by Marriott Waikiki Beach Honolulu
Courtyard by Marriott Waikiki Beach Hotel Honolulu

Courtyard by Marriott Waikiki Beach Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 287 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 213 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 77 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kylee

Stayed 1 night in Dec 2024

4/10 Poor

JOHN ALVIN

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I am a loyal Marriott traveller due to brand, customer service and cleanliness. However, I was disappointed in my recent stay at Courtyard Waikiki. At first entrance at the hotel, we were welcomed and greeted by reception. The main lobby had the Marriott standard and vibe. The staff was courteous and accommodating. As you enter the elevator, you start to see the hotel dated and aged. The elevator handrails was not screwed in well. The carpet was faded. We were situated on the 9th floor where hallway baseboards were peeling paint and light bulbs burnt out (or possible removed to save electricity). As we enter our room, the bed felt and looked clean. But other aspects of the room did not have the Marriott quality. To name a few examples -- drywall was patched. TV remote control was dirty. Metal door hinges were rusty. The worst part of the room was the bathroom which had soap scum on the glass door and mould/mildew around the grout. The sink also had "green ring" around the drain. The hotel has 2nd day cleaning service policy and we had made the front desk aware about our experience on that eve. After arriving from our 2nd day activity, the beds were turned down and tucked in but everything else was the same. Upon our check out, we had advised the front desk management and showed them photos of our experience.

8/10 Good

John

Stayed 2 nights in Nov 2024

6/10 Okay

Edwin

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Conditions of rooms not what was expected/pictured.
Stayed 2 nights in Dec 2024

10/10 Excellent

LA SHAWN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speedy check in
Quick easy check in
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice stay. Felt like home
Stayed 8 nights in Dec 2024

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

4/10 Poor

James

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Clothes were left in are room ??, back patio was dirty , carpet was unraveling we have twin 18 month old girls. Loved the location little noisy but Waikiki very beautiful place most people real nice..
Stayed 7 nights in Dec 2024

10/10 Excellent

Md Ariful

Traveled with family
Liked: Cleanliness, staff & service
Excellent altogether
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

6/10 Okay

Weldon

Liked: Cleanliness
Very noisy hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Hyungjin

Business traveler
Liked: Cleanliness, staff & service, room comfort
OK to stayif you wan close to Waikiki area
Nonwater from day 1 And had to wait long time to run the waters before getting hot(warm) shower A Bit old building clean but could be cleaner
Stayed 5 nights in Nov 2024

6/10 Okay

NOLAN

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk was excellent. Allowed me to check in early. Couple of concerns. Bed sheet was stained on one bed, hair found stuck in the bathroom maroon wall and there was no water until 4pm. I wasn't able to use the restroom or shower in my own room. I was given a key to use a hospitality room in the next building. The valet service was good, they met my request by having my personal vehicle stay in the lot however after I checked out on 11/14/24 I found my license plate cracked and bent.
Stayed 1 night in Nov 2024

8/10 Good

Barrie

Traveled with group
Clean, comfortable and great staff. Very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Dalena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only two nights. The staff were very friendly. The room was very clean. I felt very safe on the property. They are doing some renovations right now Nov. 2024 but it wasn't inconvenient and barely noticed much construction work being done near were I was staying. Really enjoyed my stay.
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful. The area is great for walking and shopping, and like 10 min walk to Waikiki beach. The pool is nice and has a waterfall and hottub. They provide beach towels and sunscreen.
Stayed 2 nights in Nov 2024

8/10 Good

Norwood

Staff very helpful. Room comfortable, not extravagant, card reader in elevator was clunky, hand lotion in bath should have been provided, parking too expensive.
Stayed 4 nights in Oct 2024

8/10 Good

Shawn, Orwigsburg

Traveled with family
Good place to stay for a few nights. They are trying to renovate the hotel so that may turn people off. We only had an issue with the water in the shower not working. The room was clean, the pools were great and staff were outstanding.
Stayed 2 nights in Nov 2024

8/10 Good

Rehana

Stayed 8 nights in Oct 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
I cannot say enough about how helpful the front desk staff is. Most especially Megan and the younger Hawaiian lady who’s name I never caught.
Stayed 1 night in Oct 2024

8/10 Good

Maria Irene

Business traveler
Liked: Property conditions & facilities
Thank you.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness needs attention
Stayed 4 nights in Oct 2024

6/10 Okay

Evan

Stayed 2 nights in Sep 2024

10/10 Excellent

Faiz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosebelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its my first time in this hotel but im so contented because the room is cozy clean and fresh upon we check in..I like there setup inside the room and only catches my attention during sleep time they're blackout drapes its not that dark because lights from outside is can see inside our room and my daughter doesn't like light during sleep time.
Stayed 1 night in Oct 2024