Hilton Grand Vacations Club at Hilton Hawaiian Village

4.0 star property

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February 2025

Photo gallery for Hilton Grand Vacations Club at Hilton Hawaiian Village

4 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Suite, 2 Bedrooms, Oceanfront (Lagoon Tower) | View from room
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Suite, 1 Bedroom, Ocean View (Kalia Tower) | View from room
On the beach, surfing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2003 Kalia Road, Honolulu, HI, 96815
  • Duke Kahanamoku Beach
    ‪6 min walk‬
  • Hawaii Convention Center
    ‪12 min walk‬
  • Waikiki Beach Walk
    ‪12 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪27 min drive‬

Room options

Penthouse, 3 Bedrooms, Accessible, Ocean View (Lagoon Tower, Roll-In Shower, Hearing)

  • 1700 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds OR 2 Double Beds

Suite, 2 Bedrooms, Accessible, Oceanfront (Lagoon Tower, Hearing, Roll-in Shower)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Kalia Tower, Roll-in Shower, Hearing)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Ocean View (Lagoon Tower, Hearing)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Mountain View (Kalia Tower, Hearing)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Lagoon Tower, Bathtub)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Bathtub (1 King Bed, Lagoon Tower, Hearing)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Ocean View (Lagoon Tower, Bi-Level)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (2 Double Beds, Kalia Tower, Hearing)

  • 785 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Mountain View (2 Double Beds, Kalia Tower, Hearing)

  • 785 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Lagoon Tower, Hearing, Roll-in Shower)

  • 603 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Lagoon Tower, Hearing)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, View (Lagoon Tower, Hearing)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Oceanfront (Lagoon Tower, Hearing, Bathtub)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Ocean View (Lagoon Tower, Bathtub, Hearing)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, View (Lagoon Tower, Hearing)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Bathtub (Lagoon Tower, Hearing)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Kalia Tower)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible, Kitchenette (Kalia Tower, Hearing)

  • 325 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Mountain View (Kalia Tower)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Ocean View (Lagoon Tower, Bi-Level)

  • 1700 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette (Kalia Tower)

  • 325 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (2 Double Beds, Kalia Tower)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Standard View, Lagoon Tower)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Kitchenette (Lagoon Tower)

  • 310 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, 2 Bedrooms (Standard View, Lagoon Tower)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Oceanfront (Lagoon Tower)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View (Lagoon Tower)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 King Beds

Suite, 1 Bedroom, Ocean View (Lagoon Tower)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Mountain View (2 Double Beds, Kalia Tower)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Hilton Grand Vacations Club at Hilton Hawaiian Village

4-star condo resort in Waikiki
Catch some rays at the beach or spend the day relaxing at Hilton Grand Vacations Club at Hilton Hawaiian Village's full-service spa. Then enjoy a meal at one of the condo resort's 6 restaurants. Each condo offers comforts like a pillowtop bed and premium bedding, plus a dryer and an LCD TV with cable channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include free WiFi and an iPod dock.
Hilton Grand Vacations Club at Hilton Hawaiian Village offers 346 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels, DVD players, and video-game consoles. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

4 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hilton Grand Vacations Club at Hilton Hawaiian Village features a full-service spa, 4 outdoor swimming pools, and 4 spa tubs along with a waterslide and a fitness center. Dining is available at one of the condominium resort's 6 restaurants and guests can grab coffee at one of the 9 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the condominium resort's bars, which include 2 poolside bars and 4 bars/lounges.

A business center is on site at this 4-star property. This beach condominium resort also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hilton Grand Vacations Club at Hilton Hawaiian Village has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 11 AM.
Tropics Bar and Grill - This beachfront restaurant specializes in Hawaiian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Rainbow Lanai - This beachfront restaurant specializes in American cuisine and serves breakfast only. Open daily.
Bali Steak & Seafood - Overlooking the ocean, this fine-dining restaurant specializes in Pan-Asian cuisine and serves dinner only. Open select days.
Benihana - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Fresco Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
A complimentary grocery shopping service is offered and room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • 25 treatment rooms
  • 4 outdoor pools
  • 4 spa tubs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Waterslide

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 72.25 per day; includes in/out privileges)
  • Covered valet parking on site (USD 82.72 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free crib

Restaurants on site

  • Bali Steak & Seafood
  • Benihana
  • Fresco Italian Restaurant
  • Rainbow Lanai
  • Tropics Bar and Grill

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Water dispenser

Dining

  • Daily buffet breakfast available 5:30 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • 9 coffee shops/cafes
  • Room service
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Video game console

Outdoor areas

  • Walkway to water

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Computer station

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the marina
  • Near the ocean
  • On the waterfront

Things to do

  • Gym
  • Shopping
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 29 floors
  • 346 units
  • At least 80% lighting from LEDs
  • Built in 2000
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Grand Waikikian by Hilton Grand Vacations, 1811 Ala Moana Blvd]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Covered self parking fee: USD 72.25 per day (in/out privileges)
  • Covered valet parking fee: USD 82.72 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-121-575-4240-01
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Grand Vacations Suites Hilton Hawaiian Village
Hilton Grand Vacations Suites Hilton Village
Hilton Grand Vacations Suites Hilton Village Condo
Hilton Grand Vacations Suites Hilton Village Condo Hawaiian
Hilton Grand Vacations Suites Hilton Hawaiian Village Condo
Hilton Grand Vacations Hilton Hawaiian Village Condo
Hilton Grand Vacations Hilton Village Condo
Hilton Grand Vacations Hilton Hawaiian Village
Hilton Grand Vacations Club Honolulu
Hilton Grand Vacations Hilton Hawaiian Village Condo
Hilton Grand Vacations Hilton Hawaiian Village
Hilton Grand Vacations Hilton Village
Hilton Grand Vacations at Hilton Hawaiian Village Honolulu
Hilton Grand Vacations Suites at Hilton Hawaiian Village
Hilton Grand Vacations Hilton Village Condo
Hilton Grand Vacations at Hilton Hawaiian Village
Hilton Grand Vacations Club at Hilton Hawaiian Village Honolulu

Hilton Grand Vacations Club at Hilton Hawaiian Village Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 377 out of 749 reviews" "
Rating 8 - Good. 226 out of 749 reviews" "
Rating 6 - Okay. 80 out of 749 reviews" "
Rating 4 - Poor. 32 out of 749 reviews" "
Rating 2 - Terrible. 34 out of 749 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hyundoo

Disliked: Cleanliness, property conditions & facilities
There’s strike and no service was provided. Room wasn’t cleaned when I checked in. No room service provided and they put towels on one floor and we had to go there to have new towel. No way to empty trash can. The strike started from 6AM and ended 10PM. We couldn’t sleep because of the noose from strike and even hard to stay in the room. The worst thing is hotel didn’t tell anything about it until I complained it
Stayed 4 nights in Oct 2024

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Refusal to accommodate for the lack services. Offered very low amount as goodwill gesture. Will never be staying here again in the future.
Stayed 9 nights in Oct 2024

2/10 Terrible

Anahi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst Hotel Experience – Don’t Waste Your Money !!! We stayed at this hotel in Hawaii for 8 days, and it was a disaster from start to finish. More than half of the workers were on strike, and they made noise all day long, from 6 AM to 10 PM, EVERY SINGLE DAY. It was impossible to relax with the constant commotion outside. To make matters worse, our room wasn’t cleaned even once during our entire stay. We had to go down 10 floors just to get basic necessities like towels, toilet paper, and hand soap. Nobody came to take out the trash, so we had to leave it in the hallway ourselves. It took days for the staff to finally pick it up, and during that time, the halls smelled disgusting because of dirty diapers and other trash. We paid THOUSANDS of dollars expecting a relaxing vacation, but instead, we ended up doing everything ourselves. For the amount we paid, we expected way better service. This was hands down the worst hotel experience we’ve ever had. Save your money and avoid this place at all costs. I do not recommend staying here.
Stayed 7 nights in Oct 2024

6/10 Okay

Robert

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Protest at Hilton Hawaiian Resort
There is currently a pay with cleaning staff protesting, marching & picketing outside the entrances to the Hilton Hawaiian complex. There is non stop chanting from the protestors using megaphones from 7am until 10pm. This dispute had been going on for several weeks prior to our arrival. We stayed at the Hilton Grand Vacations Club within the Hilton Hawaiian complex & the ongoing horrendous noise caused us to spend more time away from the resort than we had planned. There is no service to rooms with guests having to remove rubbish, change their own bedding linen & bath towels etc which was provided each day on trolleys on each floor. The Hotel itself was very good & the staff who were working did a great job however there was no communication prior to, or during our stay from the hotel management about the protest & there was no mention of any form of compensation to be made to guests. I was able to get the daily resort fee deducted from our total bill but I really think the Hilton should reimburse us a good portion of the cost of our total stay. Great Hotel to stay at normally but the protestors and very poor communication from Hilton Management ruined our holiday.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous suites with amazing views and so well appointed and equipped could not fault a thing! Hilton Grand Vacations Kalia Tower -Amazing
Stayed 3 nights in Oct 2024

2/10 Terrible

Tiana

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, room comfort
HOTEL WORKERS ON STRIKE - DO NOT STAY
You cannot stay here. The hotel workers are on strike. No housekeeping, front desk service only 12pm-5pm, no pool bar, restaurants bare boned. Employees still working are unfamiliar with property (brought in to keep it running). On top of these more minor details, the strikers mean BUSINESS. They have drums, they have megaphones, they have air horns. They chant and picket loudly from 6am-10pm at ALL public parts of the property. This means all entrances, this means the lagoon, this means the public beach that is next to the pools. You can hear them at surrounding hotels, which means right now the decibel level is untenable. Our family made it 1 night before we realized how quiet the rest of Waikiki was. Feel free to remove this review after the strike ends - as the property looked cool and this review is so topical. But I hope hotels.com lets this stay up while the strike is ongoing because the strike is important -- but it also seriously degrades this hotel experience -- and I want people to know.
Stayed 6 nights in Oct 2024

6/10 Okay

David

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
We stayed during the worker strike, which started a day after we checked in and continued well past our check-out (6 night stay). The property itself was fine, no complaint; unfortunately the strike will be the significant memory from our stay. Also, apparently this was the 2nd strike within a very short amount of time; so it seems Hilton needs to get its act together with their employees. Obviously our stay was impacted by the strike, but overall the striking workers were respectful to the guests; e.g. crossing picket lines, etc. Of course some guests will complain, but the workers have to do what they have to do and I'm in no position to judge. Main impacts were... No housekeeping during the strike. The hotel did provide clean towels and linens, but placed them in a room where guests had to fetch themselves. We stayed in the Lagoon tower and each floor had such a room for linens--not sure about other towers. We were in a suite with a kitchen and we did some cooking; so trash started to accumulate very quickly. We had to put our trash out into the hall way and fetch new trash bags ourselves. No big deal, but not a good vibe when hallways are filled with trash bags. Noise in early mornings and late evenings. Again, workers need to do what they need to do. This meant chanting, mega horns, sirens, drums starting around 7am until around 10pm every day. This woke up my kids and impacted our itinerary since they needed naps in the day. Others, but going to hit word limit....
Stayed 6 nights in Sep 2024

2/10 Terrible

Maria, Chula Vista

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Jenny, Malverne

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This was the first time I stayed at this hotel. The hotel is beautiful and it has a lot of shops, restaurants and amenities within the property. The pool is beautiful and fun for the kids. On the other hand the workers were on strike and we were not notified in advance. When I arrived at the hotel with my elderly parents, daughter and teen nephew/niece we were appalled to see the line for check in. We stayed on line for about an hour after a long flight from NY. When we checked in we were informed that there was no cleaning service and that we have to go to the 12 floor for linens, soap, toilet paper, etc. Due to the constant noise we weren't able to enjoy our stay. We couldn't sleep because the strikers began chanting with loud speakers and drums at 6:00am and ended between 9:30pm-10:30pm every day we were there. We could not sit at the balcony, or relax by the pool because of the noise. The restaurant by the pool was closed so whenever the kids got hungry we have to leave the premises to get food. We were also told that we have to leave the garbage on the hallway which made the hotel looked like a cheap motel. We should’ve been informed of the situation prior to our arrival so we could’ve made an informed decision, but expedia nor hilton contacted us. I wish I could have left a better review but the whole strike ruined our vacation.
Stayed 4 nights in Sep 2024

4/10 Poor

Kevin

Traveled with family
Disliked: Property conditions & facilities
To start out, all the workers were on strike. While checking in at main lobby there was a musician nearby that had the speaker so loud you could barely hear what was being said. We waited 2hrs for our room to be ready after check-in. We waited another half hour to just get on an elevator. There was no maid service, no valet, etc. The workers that were on strike thought it would be useful to shout with bullhorns 15hrs a day to get their message out. The pools were open but obviously dirty, the pool bars and restaurants were all closed. If you were looking for a nice, enjoyable, peaceful vacation this was far from it. Basically you had to leave early in the morning(before 7am) and stay out late (after 10pm) if you didn't want to hear chanting on bullhorns. I was very disappointed and most likely will never go back to Hilton Hawaiian Village.
Stayed 5 nights in Sep 2024

2/10 Terrible

JOHN C AIAYA

Traveled with family
Disliked: Cleanliness, amenities, room comfort
There was a strike and we were woken up every morning at 4am. Horrible job by the Management team!
Stayed 7 nights in Sep 2024

10/10 Excellent

Napoleon Jose

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and the staff were great. My rating was good instead of excellent because of the three days of employees on strike during our stay. Guests should never have to cross a picket line to reach their accommodation. The Hilton corporation should negotiate in better faith to ensure that strike action is never necessary and such that employees are compensated with a fair living wage and benefits.
Stayed 6 nights in Sep 2024

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything you need is on this property.plenty of things to do and pretty much close to alot of things,walking distance.only thing i didnt like was the cost to park the car in the parking lot!!
Stayed 6 nights in Sep 2024

8/10 Good

Michelle

Liked: Cleanliness
I enjoyed my stay at the hotel, great location good price. My only issue we had was the construction going on the property, only the first day was the road to drive into parking paved. The rest of the stay the road was blocked off for construction this made it very hard to get in/out of the hotel and to our vehicle (also the strikers) . If this hadn’t happened our stay would’ve been a 10/10.
Stayed 5 nights in Sep 2024

10/10 Excellent

Annette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was great! The view was spectacular the rooms were large. The living room was large. I love that it had two bathrooms. I would really recommend for anyone to go stay at this place. The swimming pools with the waterslides was so fun for the kids.
Stayed 5 nights in Sep 2024

10/10 Excellent

Frederick Jon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking unaffordable
Stayed 7 nights in Aug 2024

10/10 Excellent

Conniet

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Hilton Village has great pools for everyone. A safe lagoon for everyone and an accessible beach area from morning to night. The fireworks they put together every Friday night at 8pm is spectacular and you can enjoy it from their beach or sitting along the boardwalk by the ocean. Only a 15 minute walk through the ocean board walk to the Waikiki strip where you can enjoy the local restaurants, cafe, shopping , shaved ice but you have everything you need at the Hilton Villlage with 2 ABCs. You can rent a car from Enterprise at the Hilton Village at the Enterprise desk which is located infront of ABC and it’s open from 8am-12pm for you to collect your pick up reservation. You then just have to go to the parking lot right across from their office and take it to the 5th floor parking where another Enterprise attendant will set you up with your Vehichle. You can drop your car back off to this same lot too so wonderful for a day rental and you don’t need to pay for the expensive parking at all of the hotels. Easy route out of the hotel parking so you’re not stuck in the busy hotel lobby drop off area. Great hotel if you’re visiting Hawaii for the first few times. We have stayed her 10 years in a row but we aren’t time share owners. Do some research on which tower you want to stay here. Lagoon and Rainbow and Ali Tower will have the best oven views if you book ocean front. Some towers have a kitchenette and laundry which are Lagoon, Grand Waikakian & Islander.
Stayed 13 nights in Aug 2024

10/10 Excellent

Brooke, Oak Harbor

Traveled with family
Liked: Amenities, property conditions & facilities
We had a wonderful time. Great view. Only negative would be that the pools weren’t as good as I would have thought and super packed like sardines. Otherwise great visit.
Stayed 6 nights in Jun 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, room comfort
Family Vacation
Great stay. Walking distance to all the shopping and eating you could want. The lagoon is perfect for swimming and paddle boarding without the waves of the ocean. Free laundry which is the best thing!!!
Stayed 8 nights in May 2024

10/10 Excellent

rogelio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view excellent service my family enjoyed
Stayed 6 nights in May 2024

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, room comfort
Very beautiful hotel!
Property was beautiful! Pool area was awesome! AC is room is terrible and it was hot in the room. Shopping area was really nice. Staff super friendly! We had the best view from our room as well!!
Stayed 2 nights in May 2024