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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Beach/ocean view
Beach/ocean view
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Gym
  • Bar

Explore the area

Map
2365 Kalakaua Avenue, Honolulu, HI, 96815
  • International Market Place
    2 min walk
  • Duke Kahanamoku Statue
    2 min walk
  • Waikiki Beach
    3 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    29 min drive

Room options

View all photos for Room, Ocean View (Historical Wing, No Balcony)

Room, Ocean View (Historical Wing, No Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Room, Ocean View (Historical Wing, No Balcony)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Ocean View, Tower (No Balcony)

  • 348 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View, Tower (No Balcony)

Room, 1 King Bed, Ocean View, Tower (No Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Ocean View, Tower (No Balcony)

  • 348 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Ocean View, Tower (No Balcony)

  • 348 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

  • 348 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Room, 2 Double Beds, City View (Diamond Tower, No Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View (Diamond Tower, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, City View (Diamond Tower, No Balcony)

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

  • 275 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View, Tower (No Balcony)

  • 348 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View, Tower (No Balcony)

  • 348 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

  • 348 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

Room, 1 King Bed, Partial Ocean View, Tower (No Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

  • 348 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

  • 269 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

  • 450 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony) | Living room | Flat-screen TV, video-game console, pay movies

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

  • 786 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

  • 788 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, City View (Historical Wing, No Balcony)

Room, City View (Historical Wing, No Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Room, City View (Historical Wing, No Balcony)

  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Sheraton Waikiki Beach Resort

Pool
Hot Tub
Spa
Kids pool
4.6 out of 5, Wonderful, (2006)
The price is $422
per night
$559 total
includes taxes & fees
Jan 6 - Jan 7
Sheraton Waikiki Beach Resort

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Resort in Waikiki
Catch some rays at the beach or spend the day relaxing at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Housekeeping is available on request.
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
In addition to a full-service spa, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach features an outdoor pool and a sauna. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a poolside bar.

Business-related amenities consist of a 24-hour business center and 7 meeting rooms. This beach resort also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Beachhouse at the Moana - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Veranda at the Beachhouse - This beachfront restaurant serves breakfast, brunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Surfrider Cafe - This restaurant serves light fare only. Open daily.
The Beach Bar - This beachfront restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Vintage 1901 - This restaurant serves dinner and light fare. Open select days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 40 per person
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beachhouse at the Moana
  • Surfrider Cafe
  • The Beach Bar
  • Veranda at the Beachhouse
  • Vintage 1901

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 21 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1901
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 30 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 120.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1024 out of 1531 reviews" "
Rating 8 - Good. 271 out of 1531 reviews" "
Rating 6 - Okay. 136 out of 1531 reviews" "
Rating 4 - Poor. 55 out of 1531 reviews" "
Rating 2 - Terrible. 45 out of 1531 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place so much! Great food, conveniently located, great staff, and amazing beach and views!
Stayed 5 nights in Sep 2024

10/10 Excellent

Meggan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze & the valet service is outstanding. It was our first time staying there and will definitely be back! The location is amazing to all amenities & you walk out and you are in the sand. Mahalo🌺
Stayed 2 nights in Aug 2024

10/10 Excellent

PAVITHRA

Stayed 4 nights in Aug 2024

10/10 Excellent

Janine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the beach! Beautiful pool, bar, restaurant area under the Banyan tree. Note, Tower rooms do not open to balcony (possible exception of full, front ocean view rooms). Older Surfrider building rooms do open to small balcony.
Stayed 8 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

John, Kingwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 4 nights in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it for its location, 2 steps from the beach, the pool, its views, every day they cleaned our room, all the staff was super friendly and valet parking was great.
Stayed 4 nights in Sep 2024

10/10 Excellent

JOSEMARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and perfect location
Stayed 6 nights in Sep 2024

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

nallely

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed at the Moana Surfrider for our honeymoon. It was not a good experience. We did not feel welcome. The hotel is beautiful but employees could use a training in hospitality. There is only valet parking for 65 a night, and even though the valet employees do not treat you well they expect a tip.
Stayed 4 nights in Sep 2024

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Mayanka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with excellent location to restaurants, shops, and the beach. It was very noisy and busy so if you’re looking for something calm and quiet, this is not the place. The room was very small but clean and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nastassja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front hotel. The staff are nice and accommodating. I liked the historical facts displayed around the hotel, which made our stay meaningful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Loved everything about this place except location. It was so crowded it get like I was on the vegas strip. The beach was packed and not relaxing.
Stayed 3 nights in Sep 2024

4/10 Poor

Heidi

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked room for a balcony, advised leas than 48 hours prior yo check in that all balconies are closed due to structural issues, had insurance but if cancelled they would have still charged $500 for under 48 hour cancellation, which they obviously did on purpose as they balcony issue apparently started 6 months ago, shady way of doing business, valet/parking is $65/day. One sink in bathroom. Overall not happy with entire experience. Staff/breakfast was the only good thing about this place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort. It's our second time in Hawaii and our second time at the Moana Surfrider (loving our first stay there soo much) resort. One thing we think would improve our experience is if monitoring of actual use of the deck chairs by stafff was more active. We had to spend our time monitoring unused deck chairs and convincing staff to remove towels off the chairs so we could use them. Unfair holding of deck chairs is rather prolific at this resort. In other resorts we have stayed at (granted, they were in Fiji) the staff actively monitored deck chair use.
Stayed 5 nights in Sep 2024

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
This was a great place to stay! Hotel was on the beach and close to everything.
Stayed 6 nights in Sep 2024

10/10 Excellent

Luis

Stayed 6 nights in Jun 2024

10/10 Excellent

ELIZABETH

Stayed 3 nights in Aug 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the hotel were so great. They were very understanding of the situation when we arrived and made our stay as comfortable as they could. The location of the hotel was extremely central to the city centre with most thing within walking distance. Some tour buses did not pick us up outside the hotel, however, the tour pick up point was no more than a 5min walk away. As the hotel was in the centre of the city, it can be quite loud but this is manageable.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gilma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Rooms clean, the breakfast buffet was delicious and they had tons of food to choose from. The staff super friendly always had a smile on their faces. Location was perfect just by the water. I will definitely stay there in the future. Recommend the Veranda tea time.
Stayed 7 nights in Sep 2024