Polynesian Residences Waikiki Beach

3.5 star property

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Photo gallery for Polynesian Residences Waikiki Beach

Balcony view
1 bedroom, in-room safe, desk, soundproofing
Lobby lounge
Check-in/check-out kiosk
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Pool
  • Free WiFi

Explore the area

Map
2131 Kalakaua Ave, Honolulu, HI, 96815
  • International Market Place
    ‪8 min walk‬
  • Waikiki Beach
    ‪12 min walk‬
  • Ala Moana Center
    ‪3 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪16 min drive‬

Room options

Studio, Kitchenette

7.8 out of 10
Good
(60 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(47 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

Family Studio Suite

  • 660 sq ft
  • City view
  • Sleeps 6
  • 4 Queen Beds OR 2 Queen Beds and 2 Double Beds

Studio, 1 King Bed, Kitchenette

8.4 out of 10
Very good
(29 reviews)
  • 330 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

7.8 out of 10
Good
(15 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Polynesian Residences Waikiki Beach

3.5-star hotel in Waikiki
Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Weekly housekeeping is available.
Polynesian Residences Waikiki Beach offers 59 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch Smart televisions come with premium cable channels. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Polynesian Residences Waikiki Beach features an outdoor pool, a terrace, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.

Polynesian Residences Waikiki Beach is a smoke-free property.

Languages

Chinese (Mandarin), English, Filipino, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to 10:00 PM (USD 35 per night)

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Beach loungers
  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 35 per night (400 ft away; open 6:00 AM to 10:00 PM)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-046-893-8752-01
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 9:30 PM

Property is also known as

Polynesian Plaza
Polynesian Plaza Honolulu
Polynesian Plaza Hotel
Polynesian Plaza Hotel Honolulu
Polynesian Plaza Hawaii/Honolulu
Polynesian Residences Waikiki Beach Hotel
Polynesian Residences Hotel
Polynesian Residences
Polynesian Residences Waikiki
Polynesian Residences Waikiki Beach Hotel
Polynesian Residences Waikiki Beach Honolulu
Polynesian Residences Waikiki Beach Hotel Honolulu

Polynesian Residences Waikiki Beach Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Disliked: Cleanliness
My room carpet was dirty - did not appear to have been vacumned and I requested at the front desk and it still was not cleaned.
Stayed 3 nights in Feb 2025

4/10 Poor

Heidi

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappoinment

Buyer beware of hotels that don’t allow cancellations a month before the stay or at all, as was the case with this place. If you have luggage be aware that there is no help, or even a dedicated parking space in front of the hotel to unload. After making 3 try’s, we were finally able to park 3 business away in front of Tommy Bahama in the loading zone to unload. The parking lot that they make you pay $35 a night for is 2 blocks away. The lobby smells weird, the room we were given was hot and smelled like corn chips with filthy carpeting. The hotel furniture looked like something you would find discarded on the curb. The bedding consisted of 2 flat sheets covering an old blanket. The box spring wasn’t even covered up under the mattress, it was fully exposed There were 4 twin pillows for the king sized bed. And in the morning when we went to shower the bathroom light strobed so it couldn’t even be left on. The soap shelf had black mold on it, and don’t bother trying to work in this room, because the internet is so slow everything just lags. An absolute nightmare with a $20 resort fee they will casually charge you when you arrive and let you know it was because you booked through a 3rd party. The geographical location is in a decent place , but for all the nastiness and inconveniences do yourself a favor and stay across the street at the Marriott Vacation, if you really need to stay at this part of town.
Tacky
Why is this even in the room still?
Nice mirror placement?
Glass on top of thrift store furniture
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, close and accessible, clean rooms and amenities. You will see its wear but it is a well maintained hotel. Definitely an option for those that need to use a microwave. Also option to do coined laundry as well. It's a decent hotel for the amount you pay around Waikiki.
Stayed 7 nights in Mar 2025

10/10 Excellent

Donald

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities
Great staff, clean rooms and pool, and great location for a hotel. Self serve laundry is available and availability of beach towels/chairs/beach toys are all there. Don't expect this place to be a 4 star hotel, it is a place for what you paid for but it's a solid hotel.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jayde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Valeriia

Traveled with family
Liked: Cleanliness, staff & service, amenities
We liked our stay at Polynesian! Very good location, close to the beach, shops , mall. Our room had kitchenette, which we liked for quick breakfast.
Stayed 5 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polynesian was good for me they have friendly staff did not have a problem everting was clean love it . Will recommend to all my family
Stayed 3 nights in Mar 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it so much, all my family did close to shoppings, restaurants and the beach.
Stayed 3 nights in Mar 2025

8/10 Good

Todd

Traveled with partner
Liked: Cleanliness, staff & service
Great service at the front desk but disappointed with our stay. When arriving I had no idea where to park. I did call and the person had me to come to the front desk and get a parking pass. I was shocked that parking was off premises; I would probably not booked if I had known this. The room was not great, a lot of deferred maintenance.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Center of Waikīkī beach and shopping area. Everything walkable but parking closeby.
Stayed 5 nights in Mar 2025

8/10 Good

Stephen, Victoria

Liked: Staff & service, amenities, property conditions & facilities
My overall stay was enjoyable. The room was large and comfortable and it was great to have a small balcony overlooking the lovely pool area. I did have concerns about the cleanliness of the room, which have been noted by other reviews.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicolette, Melbourne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to trolley locations, beach, shops and restaurants. Rooms with two queen (AUS double) beds are sufficient for four people. Kitchenette room had cooktop, microwave, toaster, kettle and fridge, plus hairdryer, tv and what appeared to be recently modernised bathroom. Pool was nice. Will consider staying here again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly
Stayed 2 nights in Mar 2025

6/10 Okay

Mayumi

Disliked: Cleanliness

Housekeeping needs more attention

All the stuffs are good especially at the front desk ladies. A young Korean lady who was there on 03/09 when we were checking in along with next few days and a middle age Philippina in the morning of 03/13 when we were checking out. However, housekeeping has and issue. Found unwashed coffee cup with stain, (that happen in every hotel no matter how much you pay. You need to bring your own sanitizer to clean most of areas), underneath of bed with dust and found someone's black bra... This was our 3rd time staying there but obviously showed wear and tear this time. Our room had a small kitchen unit but no sponge nor dish soap. I had to ask housekeeper to give us minimum tools. Some bath towels were ripped. I like the location. It is just the end of main Waikiki busiest area but everything is closed by. Regarding "Resort Fee", it stated $20.00 per night that is without local tax. Adding General Tax of 4.712% and Transient Accommodation Tax of 13.25%. I may missed read on Hotels.com but it is always nice to add all the necessary tax information as well. And needs to pay $100 refundable incidencial deposit at the time of checking in.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nika

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Mar 2025

10/10 Excellent

Mariya

Liked: Cleanliness
will definitely come back again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alicja

Traveled with group
The Polynesian residence was in a great spot right on the main street, of Waikiki. Close to restaurants bars, also a short walk to the beach. The room was clean tidy bathroom spacious enough. Bus top around the corner to Ala Moans shopping Mall. We enjoyed our 7day stay, staff were polite helpful pleasant. We have no complaints, , definitely stay there again avery convenient location. Alicja
Stayed 7 nights in Jan 2025

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a huge mold problem in the bathroom. It stunk and getting ready in the morning made me want to vomit. This is an unsafe place to stay; if it were a restaurant it would be shut down. I’m not sure how they are allowed to continue operating, but I plan to reach out to the appropriate governing body to have their facilities investigated. I will never stay here again and if you value your health, you shouldn’t either.
Stayed 1 night in Mar 2025

10/10 Excellent

Hatsumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had very good stay

Very good location, short walk to beach and stores are right there. Some review says about noises from street but didn’t bother us, room was good size and comfortable bed. Front attendants were friendly and very helpful. Renovated bathroom had bidet that was important to us. Couple of things that could be improved are: installing a hook on the bathroom door for hanging used towels or clothes, small shelf inside shower stall to put soap etc on. I saw that some rooms have kitchenette so if we were staying longer next time reserve it for sure.
Stayed 1 night in Mar 2025

10/10 Excellent

ikhwan

Stayed 4 nights in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff pool is good.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amrit

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room with 2 double beds off of Expedia. I don’t think I have ever come across a hotel as dirty as this one. Specifically, the bathroom. It was in terrible condition, completely outdated than what was shown in the pictures. The shower doors were moldy and not clean at all. The sink kept getting clogged, it was disgusting. When I went to open the balcony door, I saw blood stains on the curtain. All night I heard the traffic chaos outside, I barely slept my whole trip. Honestly very disappointed in the stay and do not recommend for anyone trying to have a clean, comfortable stay. The only positive was the outdoor pool, it was somewhat clean. They showed us a different room but it was also in terrible condition. Housekeeping came to our room, and “cleaned” the bathroom again with just a washcloth. No cleaning products, nothing. Very disappointed overall
Stayed 5 nights in Mar 2025

8/10 Good

Amee

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 3 nights in Mar 2025