Renaissance Honolulu Hotel & Spa

5.0 star property

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Photo gallery for Renaissance Honolulu Hotel & Spa

2 outdoor pools, free cabanas, pool umbrellas
View from property
Lobby
55-inch LCD TV with cable channels, Netflix, iPod dock
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1390 Kapiolani Boulevard, Honolulu, HI, 96814
  • Ala Moana Center
    ‪8 min walk‬
  • Hawaii Convention Center
    ‪11 min walk‬
  • Waikiki Beach Walk
    ‪3 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom, Partial Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Partial Ocean View (Hearing Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Honolulu Hotel & Spa

5-star hotel in Ala Moana
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Renaissance Honolulu Hotel & Spa offers 299 air-conditioned accommodations with iPod docking stations and espresso makers. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and hair dryers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

NAMI has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Renaissance Honolulu Hotel & Spa features a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 1190 square feet (111 square meters) include conference space. This luxury hotel also offers spa services, barbecue grills, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Renaissance Honolulu Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
MARA - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
SWAY BAR & GRILL - Onsite bar. Open daily.
LAMILL - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Secured, covered valet parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • LAMILL
  • MARA
  • SWAY BAR & GRILL

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,190 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 39 floors
  • Built in 2024
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 56.62 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 per person
  • Covered valet parking fee: USD 59 per day (in/out privileges)
  • Rollaway bed fee: USD 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Honolulu & Spa
Renaissance Honolulu Hotel Spa
Renaissance Honolulu Hotel & Spa Hotel
Renaissance Honolulu Hotel & Spa HONOLULU
Renaissance Honolulu Hotel & Spa Hotel HONOLULU

Renaissance Honolulu Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 212 reviews
Rating 8 - Good. 37 out of 212 reviews
Rating 6 - Okay. 18 out of 212 reviews
Rating 4 - Poor. 10 out of 212 reviews
Rating 2 - Terrible. 7 out of 212 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RICARDO

Stayed 1 night in Jan 2025

8/10 Good

Saeri, San Marino

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
Stayed 3 nights in Jan 2025

4/10 Poor

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily "destination fee." I thought it was a "one-time" fee. No, it was charged daily, and if you didn't spend it, you lost it.
Stayed 5 nights in Dec 2024

10/10 Excellent

CharKarmaly Sidney or Genette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Definitely a luxury experience. They are still working out some kinks with In Room Dining and also be aware that the Parking Resort fee will run you around $100/ day. They will give you an F&B credit so thats pretty awesome!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Aaron, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spa was the best!
Stayed 7 nights in Dec 2024

8/10 Good

Wingfai

Stayed 3 nights in Dec 2024

6/10 Okay

Eric

Stayed 11 nights in Dec 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and would definitely recommend staying here.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed the pool area and the cleanliness of the hotel. I also loved Mara Mediterranean restaurant! Great food an and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beddings and mattresses were one of the best I’ve had.
Stayed 2 nights in Jan 2025

10/10 Excellent

Loren

Stayed 1 night in Jan 2025

8/10 Good

Venkatesh Raghupathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things i like about this hotel is room is big and clean and newly built and view from the room was good and really enjoyed the fireworks view from the hotel which was the hallmark. The second best thing is the fitness center huge and valet service was good and quick. What turned me off was house keeping and maintenance which needs lot of improvement, they don't have a set time they come either very early in the morning or very late in the evening and forgot to refill the coffee bar, towels were reduced from 4 -> 3 -> 2 during our duration of stay total mess , cafe and laundry must be improved as well , laundry has only 2 units for such a large hotel. Location of hotel is nt a desirable location for walking. I have given a generous 4 starts for this hotel. In comparison Waikiki beachcomber a 3 star hotel was sensational in all aspects of things a truly 5 start experience there.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ying

Liked: Staff & service, property conditions & facilities
very good!
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa Wong, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

HENRY

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Seems under staffed. Two nights of the stay our room was not cleaned. In room phone didn’t work, and had to actually call with my phone to the 800# to connect to front desk. Had to remind them twice for towels and toilet paper.
Stayed 4 nights in Dec 2024

2/10 Terrible

Baldwin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was clearly understaffed, though no fault of the staff. Additionally, the staff was clearly poorly trained at their position. The concierge mumbled their explanations, the bellhop was doubling as the valet, and our rooms weren’t ready for more than 2 hours after our check in time. The restaurant was closed at night for lack of staff with no previous warning, and the front of house for the restaurant was doubling as bus boys in the morning. When we called the concierge to get our luggage after checking in, no one answered until the phone just went to a busy signal and we had to just wait and repeatedly try again until we were able to get our luggage delivered to our room. Literally the worst service I’ve had with any hotel in my entire 40 years of life. I’m sure these things would change when properly staffed or maybe outside the holiday season, but this was my experience and it was HORRIBLE. I could not recommend this to anyone.
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great property location for shopping. Room facilities excellent
Stayed 2 nights in Dec 2024

8/10 Good

Rise

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back again.
Stayed 5 nights in Dec 2024

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Mara is some of the best dining I have ever experienced in my life time! Next time we are in Hawai’i we will be back.
Stayed 4 nights in Dec 2024

2/10 Terrible

juan r cardenas, Tampa

Traveled with family
Disliked: Staff & service, amenities
Not worth it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024