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Renaissance Honolulu Hotel & Spa

5.0 star property

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Photo gallery for Renaissance Honolulu Hotel & Spa

Exterior
In-room safe, desk, laptop workspace, blackout drapes
55-inch LCD TV with cable channels, Netflix, iPod dock
Lobby
2 outdoor pools, free cabanas, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1390 Kapiolani Boulevard, Honolulu, HI, 96814
  • Ala Moana Center
    ‪5 min walk‬
  • Hawaii Convention Center
    ‪10 min walk‬
  • Waikiki Beach Walk
    ‪3 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Partial Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Partial Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Partial Ocean View (Hearing Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Partial Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Honolulu Hotel & Spa

5-star hotel in Ala Moana
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Renaissance Honolulu Hotel & Spa offers 299 air-conditioned accommodations with iPod docking stations and espresso makers. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and hair dryers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

NAMI has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Renaissance Honolulu Hotel & Spa features a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 1190 square feet (111 square meters) include conference space. This luxury hotel also offers spa services, barbecue grills, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Renaissance Honolulu Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Sera - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
SWAY BAR & GRILL - Onsite bar. Open daily.
LAMILL - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Secured, covered valet parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • LAMILL
  • Sera
  • SWAY BAR & GRILL

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,190 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 39 floors
  • Built in 2024
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 per person
  • Covered valet parking fee: USD 59 per day (in/out privileges)
  • Rollaway bed fee: USD 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Honolulu & Spa
Renaissance Honolulu Hotel Spa
Renaissance Honolulu Hotel & Spa Hotel
Renaissance Honolulu Hotel & Spa HONOLULU
Renaissance Honolulu Hotel & Spa Hotel HONOLULU

Renaissance Honolulu Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 232 reviews
Rating 8 - Good. 41 out of 232 reviews
Rating 6 - Okay. 20 out of 232 reviews
Rating 4 - Poor. 11 out of 232 reviews
Rating 2 - Terrible. 9 out of 232 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great, lots of room to relax. I visited the spa for a massage. They have an ice bath, hot tub, sauna and steamroom all were very relaxing. They had 2 restaurants but the food was the same option everyday hoping this changes. The cafe was nice for a latte and a quick snack. The gym is one of the most well equipped gyms i have ever seem.
Stayed 7 nights in Feb 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property is newer, good condition and felt clean. Stayed for 7 nights in a bedroom suite. Plenty of space for hanging out and had a desk to work from. Very close to Walmart and Target and made it easier to grab things when you needed. Operationally, I think the property still has kinks to work through as it relates to snack/bar being open as posted hours in pool area. The restaurant and in room delivery is slow for service.
Stayed 7 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Ken, Everett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian, Ventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and a great convenient location
Stayed 3 nights in Feb 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

6/10 Okay

Masaru, Kailua Kona

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was poor and took a very long time.
Stayed 1 night in Feb 2025

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jarah, Atlanta

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice
Stayed 3 nights in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Delia, Hagatna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is new and nice. Very close to Ala Moana mall. But sadly the front desk staff are rude and not very friendly. They are not accommodating at all. It’s hard to get connected to in room dining and sometimes you have to call for housekeeping. I wouldn’t go back to this property because of the front desk staff.
Stayed 4 nights in Jan 2025

8/10 Good

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay during 1/25-1/27. The Hotel was clean, updated and very convenient for the location. I had a few issues with the check in process, room service and the fire alarm going off at the early morning hours. I hope my next stay here will be a little better
Stayed 2 nights in Jan 2025

8/10 Good

Isabel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is new, clean, modern, and very comfortable. Spa, gym, and pool areas are fantastic! Close to Ala Moana mall and Ala Moana beach which is nice and not anywhere as crowded as Waikiki. Major issue is service and room cleaning - there seems to be a lack of communication and standard procedures from management, so lots of confusion amongst staff (different people having different answers for things). A few issues: - Trying to book spa treatments ahead of arrival via phone was very difficult. Booking online is fine, but I had a few questions regarding party size and applying expedia discounts that they could not answer over the phone. You cannot book spa treatments by calling the spa, they told me you need to do it through Concierge, but when I called the front desk they did not know where to direct me. Very disorganized and unhelpful. - Quality of front desk staff is hit or miss. Again, I think management needs to do more training and have more standard procedures for everything including breakfast vouchers, resort fee allowances, etc. - There doesn't seem to be a good understanding of all the different promotions/credits/vouchers between the hotel, restaurant staff, spa staff. - Room cleaning service is not thorough in terms of replenishing items. While the cleaning is fine itself, there would be shortage of towels, or random things missing day to day (lotion, paper cups for coffee, etc). There was one day where we didn't receive any service at all.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vincent, maple hts

Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The location was good The hotel itself was a little disappointing. There was no phone in the room to communicate with front desk or services. To order room service, I had to dial from my phone and food not only didn't come in 30 minutes as promised but 90 minutes later. The burger that I ordered was cold and my orange juice and mayonnaise was not delivered with the food but did come 30 minutes later. I was not able to eat much of the burger since it was cold although the fries were nice and hot.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It’s a very convenient location right next to a Walmart. I was there to play soccer with a team from Chicago so I was able to grab supplies quickly before games and didn’t have to pay resort prices, would stay there again for sure.
Stayed 4 nights in Jan 2025

10/10 Excellent

Yashieka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wqs awesome. The customer service was great. Food and drink options at the hotel was small but delicious. It's close to other restaurants and shopping
Stayed 4 nights in Jan 2025

4/10 Poor

Annie Akasha Aurora

Traveled with partner
Liked: Cleanliness
I liked the bed, the view and the large soaking tub. However, we had a snooty front desk person at check in. We had just gotten off an 8 hour flight. The fire alarm went off because they had the water kettle underneath it. We couldnt reach the feont desk, there was no onw there. We tried to order breakfast through thwir app, qhich we found out, was broken. We had broken phones and were unable to reach the kitchen. The shower handle fell off in our hand. They forgot our drinks. It was the second worse stay we have ever had, only behind finding mold and bugs in a room in WA. I dont recommend, especially for the cost. Choose an older hotel with better management.
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast! Room was beautiful and very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

RICARDO

Stayed 1 night in Jan 2025

8/10 Good

Saeri, San Marino

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed at the Renaissance Hotel for 3 nights and 4 days. While the hotel is new and very clean, the space felt quite small, including the lobby, and there was only one dining option available. The Lamill Coffee shop only offered to-go options, which was a bit inconvenient. The surrounding area near the convention center didn’t feel very safe for walking, with a couple of questionable bars nearby. We ended up taking an Uber every day to Waikiki (about a 10-minute drive) to enjoy our time there. The pool was also disappointing—very small and crowded. It seemed to be shared with an adjacent residential building, and there were way too many kids running around and making noise. We went to the 8th floor (where the pool is) once and never went back. The front desk calls it the “Magic Floor,” but it felt far from magical. I don’t think I would stay here again. Despite the quieter location, I learned a valuable lesson: in Hawaii, nothing beats staying at a hotel right by the ocean, even if it’s crowded. Next time, I’ll definitely opt for a beachfront hotel in Waikiki instead.
Stayed 3 nights in Jan 2025

4/10 Poor

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily "destination fee." I thought it was a "one-time" fee. No, it was charged daily, and if you didn't spend it, you lost it.
Stayed 5 nights in Dec 2024