Sheraton Princess Kaiulani

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Princess Kaiulani

Beach/ocean view
Rooftop terrace
Beach/ocean view
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
120 Kaiulani Ave, Honolulu, HI, 96815
  • Duke Kahanamoku Statue
    3 min walk
  • International Market Place
    3 min walk
  • Waikiki Beach
    3 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    29 min drive

Room options

Room, 2 Double Beds, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Kaiulani Wing)

  • 230 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Tower)

  • 282 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Tower)

  • 282 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Tower)

  • 282 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Ocean View

  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Ocean View

  • 300 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Tower)

  • 282 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Tower)

  • 282 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Tower)

  • 282 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Pool View (Tower)

  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View (Tower)

  • 282 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Pool View (Tower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Tower)

  • 282 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View, Tower (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Tower (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View, Tower (Mobility/Hearing Access, Transf Shwr)

  • 282 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Sheraton Princess Kaiulani

4-star hotel in Waikiki
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Princess Kaiulani offers 1000 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Princess Kaiulani features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and limo/town car service. Event facilities measuring 14451 square feet (1343 square meters) include conference space. This Honolulu hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Princess Kaiulani is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sheraton Princess Kaiulani has a restaurant on site.
Splash Bar - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (USD 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 6 to 36 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Splash Bar

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,451 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 29 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1955
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 36 per person
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Sheraton Princess Kaiulani Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 720 out of 1380 reviews" "
Rating 8 - Good. 410 out of 1380 reviews" "
Rating 6 - Okay. 153 out of 1380 reviews" "
Rating 4 - Poor. 60 out of 1380 reviews" "
Rating 2 - Terrible. 37 out of 1380 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

VIVIAN, OAKLAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Clean
Stayed 4 nights in Sep 2024

8/10 Good

Christian ryan

Stayed 8 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience of the location as it was on the main road of the “downtown” of Waikīkī as well as the vicinity to the beach. The staff were very friendly and our room was very clean! Our ocean view was beautiful. Because of its location to the bustling night life, there was often a bit of noise usually up til 10pm due to street performers but nothing that bothered us or kept us awake. We loved splash bar and the food was delicious!
Stayed 5 nights in Sep 2024

10/10 Excellent

Melissa Claire Vismonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Princess Kaiulani
Overall the hotel room itself felt like it could use an update to me. They have multiple towers and at least one of them was updated recently, but we were in an older one. The bathroom felt small and really dated. The room itself was fine although the bed was rather uncomfortable for a hotel at this price point.
Stayed 7 nights in Sep 2024

6/10 Okay

Juan

Traveled with family
Front desk, dont allowed me to check in early, even when we arrive half hour early. I wait 15 minutes after the check in time to get my room. The pool close early, not expected on a resort.The property looks ok. but is an old hotel, and renovations are needed. And last, the beds are really hard. Other than that, our staying was good
Stayed 4 nights in Jul 2024

10/10 Excellent

Honoka

Stayed 7 nights in Aug 2024

10/10 Excellent

harry

Stayed 11 nights in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although I booked a king, I was offered two doubles. Upon consideration, they found the king I was promised. The stay was flawless, the resort credit very useful, and the staff was exceedingly polite. Except for being charged an extra night after I checked out, the stay was recommendable. I would certainly book there again!
Stayed 2 nights in Aug 2024

2/10 Terrible

Gary

Stayed 7 nights in Aug 2024

4/10 Poor

Sherry

Traveled with group
Disliked: Amenities, property conditions & facilities
I would not stay here again. Too many issues with this place and parking is outrageous! Even if you pay you may not be able to park. Only one working elevator, spent hours of my vacation waiting in line to get an elevator to my floor, the pool closes at 7 pm. Took me an hour to get get checked into my room and I didn’t get the promised view. Also I was charged for resort fee for which I was unable to participate in the amenities they offer for that fee it’s quite expensive. The staff was not very professional and somewhat rude.Just to name a few!
Stayed 8 nights in Aug 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything what great. super friendly staff.
Stayed 8 nights in Aug 2024

6/10 Okay

Cynthia Panlilio, Chino

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately we came on the wrong time with the strike starting when we arrived and finished when we left. Thanks Sheraton for improvising and proving amenities in the lobby. The bathroom can surely use an upgrade looks rundown and when we arrived water took awhile to drain but luckily maintenance fixed it before he went on strike. Overall if you want an affordable and close to mall hotel this is the place. Reasonable prices
Stayed 5 nights in Aug 2024

4/10 Poor

christopher

Disliked: Staff & service
Workers on strike
The hotel workers went on strike halfway through our trip. No restaurants, bars or hotel amenities open or available. On top of that they were banging drums and yelling on bullhorns all day and night, stop sleeping was not possible.
Stayed 9 nights in Aug 2024

2/10 Terrible

Joselito

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

RATKO

Problems with parking .Not easy to find parking at this property.
Stayed 8 nights in Aug 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though there was a strike going on the staff were still cordial and efficient in completing their tasks. The property was conveniently locked just down the street from the beach, shopping and food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff...
We really enjoyed our stay at the Sheraton Princess Kaiulani. Before our arrival a couple days, I received an email from Samantha (customer service department) providing me with pre-check-in info and also asking me if we will need anything during our stay. Just an email like that made me already feel welcome even before setting foot on the property. The room was clean.not super-size but it was clean and comfy. (Received a complimentary room upgrade. The staff were all very nice. Got a compliment champagne treat for two due to our anniversary. Food and drinks at the bar and restaurant were pretty good. The location of this hotel is super convenient. Waikiki beach is practically right across the street. International Market is almost right next door .so does the Duty-Free Shop and the Royal Hawaian Shopping Center etc... Only 2 minor things: elevators are still under remodeling so there was line sometime. Coming back late at night, parking space may not be available, and you have to park over at the International Market garage and get reimbursed by the hotel. Will definitely stay here again! Thank you, Samantha and all staff, for a pleasure stay! The Huynh's family
Stayed 6 nights in Aug 2024

10/10 Excellent

kujtim, anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Franklin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked city view however the hotel says they upgraded the room to 5th floor in the other wing, the view is the parking lot. I am requesting to get the original room i booked, city view but they said no available
Stayed 7 nights in Aug 2024

8/10 Good

Nadine

Stayed 3 nights in Aug 2024