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Sheraton Princess Kaiulani

4.0 star property

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Photo gallery for Sheraton Princess Kaiulani

Beach/ocean view
Rooftop terrace
Beach/ocean view
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
120 Kaiulani Ave, Honolulu, HI, 96815
  • International Market Place
    ‪3 min walk‬
  • Waikiki Beach
    ‪3 min walk‬
  • Kuhio Beach Park
    ‪6 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Kaiulani Wing, No View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Kaiulani Wing, No View)

  • 230 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Kaiulani Wing)

Combined shower/tub, rainfall showerhead, designer toiletries

Room, 1 King Bed (Kaiulani Wing)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (No View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds (No View)

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Princess Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Princess Wing)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Tower)

Room, 2 Double Beds, Non Smoking (Tower) | Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Tower)

  • 282 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Beach/ocean view

Room, 2 Double Beds, Ocean View

  • 282 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Beach/ocean view

Room, 1 King Bed, Ocean View

  • 282 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Princess Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View (Princess Wing)

  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Princess Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Princess Wing)

  • 300 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (View)

  • 282 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Tower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking (Tower)

  • 282 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (View)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (View)

  • 282 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View, Poolside

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Pool View, Poolside

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Ocean View

  • 282 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View, Poolside

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Pool View, Poolside

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Ocean View

  • 282 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • 282 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Regency Waikiki Beach Resort & Spa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, (3906)
The price is $328
per night
$448 total
includes taxes & fees
Mar 8 - Mar 9
Hyatt Regency Waikiki Beach Resort & Spa

About this property

Sheraton Princess Kaiulani

4-star hotel in Waikiki
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Princess Kaiulani offers 1000 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Princess Kaiulani features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and limo/town car service. Event facilities measuring 14451 square feet (1343 square meters) include conference space. This Honolulu hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Princess Kaiulani is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sheraton Princess Kaiulani has a restaurant on site.
Splash Bar - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (USD 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 6 to 36 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Splash Bar

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,451 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 29 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1955
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 36 per person
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Sheraton Princess Kaiulani Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 713 out of 1374 reviews
Rating 8 - Good. 401 out of 1374 reviews
Rating 6 - Okay. 160 out of 1374 reviews
Rating 4 - Poor. 59 out of 1374 reviews
Rating 2 - Terrible. 41 out of 1374 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new tower rooms upper floors facing west are bombarded with loud boom box noise very late into the night. The traffic noise from Kalakaua Avenue below is very manageable the boom boom box noise is likely to keep most people awake and it was still going strong at 12:30 - 1 AM in the morning. I don't understand why the City and County of Honolulu allow this level of noise pollution this late at night.
Stayed 2 nights in Nov 2024

10/10 Excellent

???

Liked: Property conditions & facilities
Customer service counter for Japanese is a great idea and helpful but very unfortunately the lady at the counter during my stay was very rude and not knowing any customer service mind set. Because of her attitude I immediately lost interest for information i was looking for…. I did not get her name but she looked like she was in her 50’s or 60’s. I would never want to see her again…
Stayed 6 nights in Nov 2024

6/10 Okay

Frank, Clifton

Disliked: Amenities
Expensive. The room rate differed every night. They also have a resort daily fee of $40. I would probably not stay there again unless I got a great rate and no resort fee. It is located in a good area of Waikiki. It’s a few blocks to get to the beach. Rooms are very small. Staff is very nice. They have live music. Usually just one guy singing. Very good.
Stayed 8 nights in Oct 2024

10/10 Excellent

Marinela, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and always with a smile
Stayed 4 nights in Nov 2024

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Yuri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Rita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location, very close to beach
Stayed 8 nights in Nov 2024

10/10 Excellent

Maria Sophia Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very helpful staff overall great certaintly stay there next time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ronen

Stayed 4 nights in Nov 2024

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the hotel is close to everything. Didn’t like how long it would take to catch the elevator.
Stayed 4 nights in Nov 2024

10/10 Excellent

Keon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great first experience in Honolulu, and it was even a greater experience staying at the hotel!
Stayed 5 nights in Nov 2024

10/10 Excellent

Vanda

Stayed 7 nights in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel
The location itself is in a great spot it’s close to everything. We got the renovated room so it was “nicer”. Hotel staff was mainly friendly with the exception of one of the front desks girls when I asked her where the gym was and she looked at me annoyed and answered me as if I was a slow child. The pool was nice and spacious. Elevators are being renovated so they took a LONG time but the staff allowed us to use the service elevator. There is no valet parking but a parking garage down the street with no elevators. So if you’re carrying a lot of things walking down or up the stairs could be an issue. There’s also very limited parking, some of those cars do not move for multiple days. All in all, it’s a good hotel with friendly staff. It’s good enough for you to stay shower and sleep. Who spends their vacation in a hotel room anyway? Extras * parking does cost $45/night *
Stayed 4 nights in Nov 2024

10/10 Excellent

Vincent

Stayed 3 nights in Oct 2024

10/10 Excellent

francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good nice place very good location service very nice people…
Stayed 7 nights in Oct 2024

8/10 Good

Brandon, Stevenson Ranch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Traci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

Mariana

Disliked: Amenities, property conditions & facilities
Good location very dated property
Stayed 7 nights in Oct 2024

8/10 Good

Iluminada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping crews are well attentive to our needs.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachael

Liked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it! I just moved to a different hotel for a few more days. And I miss Sheraton Princess so badly already. Thanks for that beautiful week!
Stayed 7 nights in Nov 2024

10/10 Excellent

Marci

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
across the street from the beach. easy, convenient, and clean!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 4 nights in Oct 2024