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Britannia Basingstoke Country Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Basingstoke Country Hotel & Spa

Indoor pool
Premium Double Room | In-room safe, individually decorated, individually furnished, desk
Serves lunch and dinner
In-room safe, individually decorated, individually furnished, desk
Exterior detail

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet friendly

Explore the area

Map
Scures Hill, Nately Scures, Hook, England, RG27 9JS
  • Odiham Castle
    4 min drive
  • Domino's Pizza
    6 min walk
  • Hook Station
    2 min drive
  • London (LHR-Heathrow)
    33 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, individually decorated, individually furnished, desk

Standard Single Room

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Budget)

Double Room (Budget) | In-room safe, individually decorated, individually furnished, desk

Double Room (Budget)

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, individually decorated, individually furnished, desk

Premium Double Room

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • 22 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Apollo Hotel

Pool
Spa
Parking included
Free WiFi
3.6 out of 5, Good, (989)
The price is $62
per night
$75 total
includes taxes & fees
Jan 1 - Jan 2
Apollo Hotel

About this property

Britannia Basingstoke Country Hotel & Spa

4-star Hook hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Britannia Basingstoke Country Hotel & Spa offers 100 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to an indoor pool, Britannia Basingstoke Country Hotel & Spa provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

Event facilities measuring 9623 square feet (894 square meters) include conference space. This business-friendly hotel also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Britannia Basingstoke Country Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 9 AM on weekdays.
Scures Restaurant - This restaurant serves breakfast and dinner.
Lounge Bar - This bar serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (GBP 7 per night)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:00 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Scures Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9,623 square feet of conference space
  • Computer station
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for wireless internet in public areas: GBP 7.00 per night (rates may vary)
  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Britannia Basingstoke Country Hotel
Britannia Basingstoke Country
Basingstoke Country Hotel
Basingstoke Country Hotel Spa
Britannia Basingstoke & Hook
Britannia Basingstoke Country Hotel & Spa Hook
Britannia Basingstoke Country Hotel & Spa Hotel
Britannia Basingstoke Country Hotel & Spa Hotel Hook

Britannia Basingstoke Country Hotel & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 180 out of 1001 reviews" "
Rating 8 - Good. 262 out of 1001 reviews" "
Rating 6 - Okay. 243 out of 1001 reviews" "
Rating 4 - Poor. 170 out of 1001 reviews" "
Rating 2 - Terrible. 146 out of 1001 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Leo

Liked: Cleanliness
Disliked: Property conditions & facilities
My room had no window and they wanted me to pay more
Stayed 2 nights in Sep 2024

8/10 Good

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice garden area. Quiet & Relaxing
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff the property is undergoing a bit of a makeover so getting better by the day
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Hotel corridors smelled of cigerette smoke, Bathroom was un-clean amd the floor was dirty in the room
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
The bed was uncomfortable, the shower was dirty and the room was cold. I hardly had any sleep and the cold tap in the toilet delivered very hot water - as did the hot tap and the toilet. I never want to go to that hotel agsin
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool and Spa are dirty, steam room broken, breakfast was nice but staff annoyingly chatting rubbish to each other the whole time about seating arrangements for their 1 guest.
Stayed 1 night in Sep 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Marcia, Burridge

Not a good place to relax. The reception team was amazing. The receptionist -lady in charge with breakfast and from dinner was miserable face, rude!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff worked hard to support our needs. Very good reception staff.
Stayed 2 nights in Aug 2024

4/10 Poor

Ramin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I couldn’t sleep a whole night there’s was a wedding, the stuff was nice other than that I didn’t like anything
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Stayed 1 night in Aug 2024

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor time keeping
Stayed 1 night in Aug 2024

4/10 Poor

Karl

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Having stayed a few times over the years (last time 6 months ago), I am sorry to say that the renovations are taking too long it almost feels like it’s going backwards. Prices have gone up, to match much better hotels in the area. It’s now at the point where it is no longer good value, the hotel is still very tatty, rooms and bathrooms are either old, or have been bodged. No aircon, no free wifi, the most basic tea/coffee facilities, very very budget breakfast. It still feels like a refugee hotel. It has the feel of a poor seaside hotel, but is priced like a modern 4*.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicholas

Traveled with partner
Liked: Property conditions & facilities
Recarpeting was in progress during our stay. Room was not easy to find- staff not keen to accompany us.
Stayed 1 night in Jul 2024

2/10 Terrible

Sai

Disliked: Cleanliness, property conditions & facilities
Loud music
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pointless late checkout, the maids wanted to clean
The hotel in general was lovely, very clean, comfortable, looks appealing. The staff however let it down. I arrived late because of my job, I did ring in advance to make sure this was ok and I was told it was a 24 he front desk and not to worry. When I arrived at 2am no one was on the desk, I did hear voices coming from a large room behind me. Two members of staff were sitting on a sofa possibly having a break. I asked if anyone was on the front desk and I got a mutter in return saying yes someone should be there. I called out for assistance but no answer. I waited another 5 Mins or so and shouted for assistance. A lady came running from the back, checked me in and then sent me on a a maze hunt to find my room. Which was NOT noted on any room signs. (This is a big hotel with lots of floors in many directions) after 15 mins of searching I went back to the reception. The lady then escorted me to the other end of the hotel. No wonder I couldn’t find it. I had a pleasant stay and paid for a late check out. However the maids were baisically waiting out side my room with a hoover and cleaning trolley from 10am - 12pm chatting and giggling leading to a pointless late checkout as it woke me. Hotels nice but I don’t think I’ll stay again, simply bad service. Let down
Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Traveled with group
Liked: Amenities
The hotel room was excellent. Clean and fresh with lovely bathroom and soft white fluffy towels. The whole of the hotel was immaculate with good carpeting.
Stayed 1 night in Aug 2024

8/10 Good

Selena

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very reasonable if a little jaded in parts
First impressions were good. Having booked it very last minute I didn't have any expectations but from my late arrival at 9.pm to leaving the overall experience was positive. The lobby was clean and tidy and the staff all pleasant and helpful. The buffet breakfast (charged extra for) was fulsome and had great choices for each course. The swimming pool was warm, tidy and just a good size to get in an early morning swim. Nice steam room(albeit with a broken seat) and sauna offers lots of choice, plus a well kitted out gym, although I didn't use this. There were a few niggles as follows My room window was directly next to an outside speaker which was playing music until at least 11pm over the outdoor courtyard and gazebo area. Not overly intrusive but enough to be heard through the windows while trying to go to sleep after the TV had been turned off. The shower room needs a little updating and maintenance but it did the job it needed to do. The w/c basin was interesting in so much as the hot tap provided warm to hot water whilst the cold tap gave scalding hot water immediately it was turned on. Interesting tooth brushing regime! The vanity shelf was set at an interestingly jaunty angle too. The socket next to the bed didn't work meaning I had to have my bedside lamp on the floor and my phone charging across the room on the table. Small issues which didn't detract from a very nice hotel with friendly staff and some great facilities. I would definitely recommend this place
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
On arrival are room was ready, hotel reception extremely helpful. Room was cosy and clean.
Stayed 1 night in Jul 2024

8/10 Good

KEVIN

Business traveler
Liked: Cleanliness, staff & service
very convenient for access to M3 {lenty of parking .comfortable rooms , nice lots of outdoor space
Stayed 3 nights in Jul 2024

6/10 Okay

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable place but room was basically a cupboard
See review title
Stayed 1 night in Jul 2024

6/10 Okay

Therese

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Like: luxurious bedroom size and bathroom Dislike: cannot cater for gluten free (or rather they can but half your meal will be missing e.g. mushrooms, tomatoes or any veg will be somehow battered, breadcrumbed and no good for gluten free people like me). They did manage to bring me some lettuce, cucumber and tomatoes after requests for some veg to go with the overly cooked steak (I asked for medium rare and it came out almost burnt all the way through). The room was lovely but lacked the high finish touch. E.g. bathroom tiles cracked or missing grout. Corroded taps. The radiators were on in the hallways during the 28 degree hot days we've just had. There was only 1 very small window to open so it was extremely hot throughout the night despite having the fan on high speed on me throughout. There is a pool but you have to pay daily to use it. Same for the gym. After paying for the hotel stay, you'd expect this to be part of the hotel offering. Same with the food - if you book early, you get a discount. I went to book early and they told me I was too late to book for later that night. There is no cut-off time listed but in the end, I was told that I should not eat there by the receptionist because it was a buffet and cannot cater for gluten free. Therefore I was redirected to the bar which is where I had further difficulties mentioned earlier. Overall - Good location & parking, nice sized bedroom, lovely garden area. Could do with air con and special diet training.
Stayed 2 nights in Jul 2024