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Britannia Basingstoke Country Hotel & Spa

4.0 star property

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Photo gallery for Britannia Basingstoke Country Hotel & Spa

Indoor pool
Exterior detail
In-room safe, individually decorated, individually furnished, desk
Exterior detail
Gym

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet friendly
  • Room service
$60
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Scures Hill, Nately Scures, Hook, England, RG27 9JS
  • Place, Basing House
    ‪6 min drive‬
  • Place, Festival Place
    ‪6 min drive‬
  • Place, The Anvil
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, individually decorated, individually furnished, desk

Standard Single Room

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, No Windows (Budget)

In-room safe, individually decorated, individually furnished, desk

Double Room, No Windows (Budget)

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, individually decorated, individually furnished, desk

Executive Double Room

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • 22 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Britannia Basingstoke Country Hotel & Spa

4-star Hook hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Britannia Basingstoke Country Hotel & Spa offers 100 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to an indoor pool, Britannia Basingstoke Country Hotel & Spa provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

Event facilities measuring 9623 square feet (894 square meters) include conference space. This business-friendly hotel also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Britannia Basingstoke Country Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 9 AM on weekdays.
Scures Restaurant - This restaurant serves breakfast and dinner.
Lounge Bar - This bar serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (GBP 7 per night)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:00 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Scures Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9,623 square feet of conference space
  • Computer station
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for wireless internet in public areas: GBP 7.00 per night (rates may vary)
  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Britannia Basingstoke Country Hotel
Britannia Basingstoke Country
Basingstoke Country Hotel
Basingstoke Country Hotel Spa
Britannia Basingstoke & Hook
Britannia Basingstoke Country Hotel & Spa Hook
Britannia Basingstoke Country Hotel & Spa Hotel
Britannia Basingstoke Country Hotel & Spa Hotel Hook

Britannia Basingstoke Country Hotel & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 214 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 227 out of 1003 reviews
Rating 4 - Poor. 157 out of 1003 reviews
Rating 2 - Terrible. 137 out of 1003 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very rude receptionist. Old hotel

Receptionist is very rude. The hotel tried to charge me £4 for using the gym facilities, per night! Hotel is very old and needs updating. Food not great.
Stayed 2 nights in Sep 2025

4/10 Poor

J

Disliked: Room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Steve

Traveled with group
Disliked: Room comfort

The coldest hotel I’ve ever stayed in

The coldest hotel I’ve ever stayed in! The reception was freezing. The bar was freezing. The corridors were freezing. The rooms were freezing. I was literally shivering walking to my room. Once in the room, I couldn’t find a temperature gauge to increase the temperature. Got in the bed wearing my clothes.It was warmer outside. In addition very shocked to find out that at 830pm on a Saturday night there was no food or restaurant just crisps.
Stayed 1 night in Sep 2025

10/10 Excellent

Rojan

Stayed 1 night in Sep 2025

8/10 Good

Douglas

Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Constructive feedback

The hotel was beautiful, clean, and very presentable. The room itself was nice; however, I was disappointed that it had no windows. It felt very enclosed and could be uncomfortable for guests who prefer natural light.
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopping point for the long drive back to Cornwall
Stayed 1 night in Aug 2025

10/10 Excellent

Tatiane

Stayed 1 night in Apr 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Vijay

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing, apart from one staff in the bar, others were unhelpful. No lifts so had to carry suitcases yp 3 flight of stairs. Website not clear that tea and coffe were complimentary on 1st day only. Towels and bedding is changed every 4 days and ran out of showergel and shampoo, asked at reception for more but they did not have any.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service
The stay was good
Stayed 1 night in Jul 2025

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hoped this was our future stay at hotel. No we will not be staying there any more. On booking in at arrival, the greeting was ok until the room number was changed, I asked why & asked more than once, he eventually said oh no you really wouldn't want to stay in that part of the hotel, waving his hand in the air & yet it was only 10 rooms from 412 the original number but 402 given. Pointing in the direction we had to go, down there turn left along etc but then he then showed us & then we were faced with 2 flights of stairs, he done the right thing and carried the heaviest of our cases up, opened 2 doors & pointed to the room showed us how to operate the key & left. Well on entering the room we had rather a shock to say the least, the room was not what we booked & paid for, as for the bathroom it had to be the most tiniest I had ever seen I was a plumber for many years but would wait till the morning before querying this we thought mistake. Next day I asked the lady at reception why were we given a family room when we paid for a Twin Standard being very much larger and it looked as if it had a shower to.
Stayed 5 nights in Jul 2025

8/10 Good

Rui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Traveled with partner
Liked: Amenities
Only 1 pillow Bed was very uncomfortable Worst nights sleep staying at this hotel Won’t be staying again
Stayed 1 night in Jul 2025

10/10 Excellent

Radoslav

Stayed 1 night in Jul 2025

6/10 Okay

Sherainne

Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sue

Stayed 2 nights in May 2025

6/10 Okay

Rachel

Stayed 1 night in Apr 2025

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness
Paid for an upgrade as no level floor rooms .complained about food. No manager available .poor policies which need to be addressed Disappointed
Stayed 1 night in Jun 2025