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Lenton Lodge Guest House

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lenton Lodge Guest House

Exterior
Interior
Shower, free toiletries, hair dryer, towels
Individually decorated, individually furnished, iron/ironing board
Shower, free toiletries, hair dryer, towels

Reviews

3.6 out of 10

Popular amenities

  • Parking available
  • Free WiFi

Explore the area

Map
36 Massetts Road, Horley, England, RH6 7DS
  • Archway Theatre
    7 min walk
  • Shiraz
    3 min walk
  • Horley Station
    9 min walk
  • London (LGW-Gatwick)
    5 min drive

Room options

View all photos for Triple Room (with Shared Bathroom)

Triple Room (with Shared Bathroom) | Individually decorated, individually furnished, iron/ironing board

Triple Room (with Shared Bathroom)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Individually decorated, individually furnished, iron/ironing board

Basic Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room (with Shared Bathroom)

Single Room (with Shared Bathroom) | Individually decorated, individually furnished, iron/ironing board

Single Room (with Shared Bathroom)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Twin Room (with Shared Bathroom)

Basic Twin Room (with Shared Bathroom) | Individually decorated, individually furnished, iron/ironing board

Basic Twin Room (with Shared Bathroom)

  • Sleeps 2
  • 2 Twin Beds

About this property

Lenton Lodge Guest House

3-star Horley guest house with free WiFi
Self parking, a garden, and free WiFi in public areas are available at this smoke-free guesthouse.
Guest accommodations at Lenton Lodge Guest House offer hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

Lenton Lodge Guest House features a garden. Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Lenton Lodge Guest House is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from May 2 2024 to April 30 2026 (dates subject to change).

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Lenton Guest House Horley
Lenton Lodge Guest House Horley
Lenton Lodge Guest House Guesthouse
Lenton Lodge Guest House Guesthouse Horley

Lenton Lodge Guest House Reviews

Reviews

3.6
Rating 10 - Excellent. 2 out of 105 reviews" "
Rating 8 - Good. 11 out of 105 reviews" "
Rating 6 - Okay. 10 out of 105 reviews" "
Rating 4 - Poor. 16 out of 105 reviews" "
Rating 2 - Terrible. 66 out of 105 reviews" "

3.2/10

Cleanliness

4.4/10

Staff & service

3.6/10

Amenities

3.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Indranie

Stayed 1 night in May 2024

2/10 Terrible

Carter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never ever stay here. Expedia take this off your website. It is so unsafe my uber driver walked me to to door because he was scared for me. Nasty place. Barricaded the door at night because I was so terrified. Did not leave because I did not want to go anywhere in the dark near that house. Manager contacted me afterwards “wishing to know me better.” Do yourself a favor and spend a little more on a better place.
Stayed 1 night in Apr 2024

6/10 Okay

Adetunji

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh dear.
Me and my pregnant partner booked an evening here just to get a change of scene for the evening. Upon arrival I was asked to guess which room we were staying in. Once we got passed this comment, we were told to not use the electric heater unless completely necessary as the price of electricity is very high! This was only the tip of the iceberg. Upon entering the room we were absolutely disgusted at the state.. mould everywhere, unclean cups and in all honesty the room was falling to bits. We decided to vacate asap and sought refuge in the local travel lodge. For an extra £20 per evening. In my haste to leave I took the key with me which I posted the following morning. Unfortunately I would not recommend staying here unless the place has a massive overhaul. Possibly we were in one of the lesser looked after rooms. However would never ask my partner to put up with this in her state as I could see the disgust in her face. I don’t even think the proprietor knew we did not stay as he was messaging for his key back. Had he looked at the front door it would have been evident.
Stayed 1 night in Mar 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
No reception. I arrived at 20.00 . The front door was open. No one or no instructions on where my room was. I had to guess it was a room with a key in the door. Room was cold- no heating. Towel was dirty. Bathroom was filthy.
Stayed 1 night in Mar 2024

2/10 Terrible

Bianca

Disgraceful
I received an email with instructions for checking in between 2-7 pm, I emailed back as I was arriving at 9 pm and needed instructions for that. No response and I called 10 times to arrange and no response either - concerned I wasn’t going to be able to get in I booked somewhere else. I contacted hotels.com for assistance and they were hopeless too The property eventually messaged me back at 8 pm and refused to take any responsibility for their lack of response. After seeing the reviews on here, I’m glad I didn’t go as the place sounds like from an horror movie and the treatment from the owner matches all the reviews below
Stayed 1 night in Mar 2024

8/10 Good

Barry

Liked: Staff & service, room comfort
Douglas was very nice and helpful
Stayed 1 night in Feb 2024

2/10 Terrible

Azam

Disliked: Cleanliness, amenities, property conditions & facilities
Worn out house
Stayed 1 night in Feb 2024

2/10 Terrible

Blandine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is totally unsanitary. Please do not allow this kind of rooms to be put to rent for the sake of others
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and rundown but fine for a night
Owner was friendly. Place was old and needed maintenance. The bathroom (sink and shower) was dirty and not working properly.
Stayed 1 night in Sep 2023

2/10 Terrible

FRANCISCO J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Rubi Kaethe

Traveled with partner
It was near to the airport, but it was loud and not clean.

2/10 Terrible

janice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no pictures other than the outside of this property and now I know why. It was dirty, rundown, unclean, moldy, and stinky. We vacated the property as it was unsafe for our health. There were probably bedbugs too!!Im disappointed that Expedia didn’t reimburse the money that I paid to stay in this filthy place.
Stayed 2 nights in Oct 2023

10/10 Excellent

Victoria

Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a nice area, easily walkable to airport and restaurants but the toilet and washroom are discussing and filthy with no toilet paper at all. I could not use it at all. The actual room is unmaintained, the internet did not work or the broken computer monitor that was for watching tv. Most biggest problem that should never be is the washroom.

2/10 Terrible

darlene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! We arrived to our keys on the porch behind a small box, in our room was a very dirty carpet, dirty coffee cups, dirty water glasses, garbage on table from used sugar packs, unbelievably dirty shower, black dirt surrounded drain and in walls, spider ens and dirt on walls and by bed etc. cigarette burns on duvet, and dirty as well. Curtains half hanging off windows.
Stayed 1 night in Sep 2023

4/10 Poor

paul

Stayed 1 night in Sep 2023

6/10 Okay

Jemike

Stayed 1 night in Sep 2023

2/10 Terrible

JM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apalling mess that was Lenton Lodge
The only decent thing about my stay was the owners leaving a key, as l was very late arriving! The whole house smelled unpleasant. There was no running water to the sink in my room. The shared bathroom was a mess. The whole place was run down, and in need of a good clean and update. Granted, it was cheap ... but l won't ever be going back.
Stayed 1 night in Sep 2023

2/10 Terrible

Jamie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are disgraceful mold everywhere and rotten kitchen surfaces
Stayed 1 night in Aug 2023

2/10 Terrible

Antony

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID AT ALL COSTS. derelict building. Mould, damp, insects crawling around everywhere. By far the worst place i have ever been in. Could'nt stay. Turned round and walked out. Slept in the car. Absolutely awful
Stayed 1 night in Jul 2023

4/10 Poor

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Mildew on the walls, especially in the shower, stained towels... Drafty windows that seem weak barrières against exterior noise. Needs attention to render the comfort level acceptable.
Stayed 1 night in Jul 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities
On arrival i thought the property was derelict over grown junk laying about,The parking area was rolled hardcore The net cutains look like they have been hanging for 20 years some in rags and black with dirt, inside was no better the place is so run down look lieke its never cleaned, the bathroom is disgusting the toilet was brown from the top down as was the room and shower,Just dont go there its terrible waste of money.
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING
Absolutely disgusting room. Bathroom was filthy, toilet had poo stains, sink had clumps of hair all around the sink and in the drain. Cobwebs everywhere throughout the room and it smelt of mould very strongly. Genuinely concerned about the health and safety of people staying here. Cobwebs on the pillows, hair in the sheets. Stay away from this place. Full negligence from the people who own this. Disgusting
Stayed 1 night in Jun 2023