Flexistay Ambers Gatwick Aparthotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flexistay Ambers Gatwick Aparthotel

Breakfast area
Iron/ironing board, free WiFi, bed sheets
Interior entrance
Exterior
Interior entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
7 Vicarage Lane, Horley, England, RH6 8AR
  • Archway Theatre
    12 min walk
  • Manor Royal Business Park
    6 min drive
  • Gatwick Aviation Museum
    6 min drive
  • London (LGW-Gatwick)
    5 min drive

Room options

Deluxe Quadruple Room

  • 162 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Single Room

  • 66 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 72 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 88 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Flexistay Ambers Gatwick Aparthotel

3-star Horley B&B with restaurant
This smoke-free bed & breakfast features a restaurant, a garden, and free self parking. WiFi in public areas is free.
Flexistay Ambers Gatwick Aparthotel offers 13 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The bed & breakfast offers a restaurant. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Flexistay Ambers Gatwick Aparthotel is a smoke-free property.

Flexistay Ambers Gatwick Aparthotel has a restaurant serving breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (GBP 5 per day)

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 2 PM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property's breakfast is self-serve with 24-hour access to breakfast items.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Extended parking fee: GBP 5 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Ambers Gatwick
Ambers Guest House
Ambers Guest House B&B
Ambers Guest House B&B Gatwick
Ambers Guest House Gatwick
Flexistay Ambers Gatwick Aparthotel B&B Horley
Flexistay Ambers Gatwick Aparthotel B&B
Flexistay Ambers Gatwick Aparthotel Horley
Flexistay Ambers Gatwick Aparthotel
Ambers Guest House Hotel Horley
Flexistay Ambers Gatwick
OYO Flexistay Ambers Gatwick Aparthotel
Flexistay Ambers Gatwick Aparthotel Horley
Flexistay Ambers Gatwick Aparthotel Bed & breakfast
Flexistay Ambers Gatwick Aparthotel Bed & breakfast Horley

Flexistay Ambers Gatwick Aparthotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 436 reviews" "
Rating 8 - Good. 175 out of 436 reviews" "
Rating 6 - Okay. 73 out of 436 reviews" "
Rating 4 - Poor. 34 out of 436 reviews" "
Rating 2 - Terrible. 28 out of 436 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms
Dirty rooms
Stayed 1 night in Mar 2020

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms
The rooms are dirty and nobody cares when reported, the company refuse to give refunds, stains in carpets and rooms dusty cannot have a comfortable night sleep, I’ve stayed in about 7 different rooms in this hotel and only 1 being in a acceptable condition being clean it’s a disgrace
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty place
Room was filthy and dusty, carpet and curtains had stains in, if you moved the duvet it was like lots of dust comes off it, I couldn’t sleep room felt so dirty, and to top it off I couldn’t flush the toilet and bathroom smelt of waste, I’ve stayed in about 6 different rooms and only 1 being clean and ok, DISGUSTING place getting worse now I’ve noticed, whole place needs gutting and decorated made me feel uneasy. I took photos to show how bad it is.
Stayed 2 nights in Apr 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Apr 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but great port in a storm
For the money, this was a great place to look after yourself. Full kitchen to use and some food included too.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. I would definitely recommend.
Stayed 3 nights in Mar 2020

6/10 Okay

Nadine, Milton Keynes

Traveled with partner
Liked: Staff & service, amenities
More of a hostel than hotel. Staff were friendly and showed us the facilities before taking us to the room. Fridges were full and had everything you could want for breakfast. The room was small but clean though the there was only half a piture when we turned on the tv. Disappointed to see that the bathroom was across the hall rather than en suite and had quite a few cobwebs and spiders in it. There was an outside area which had cigarette butts all over the floor. Not sure we would stay again.
Stayed 1 night in Mar 2020

10/10 Excellent

Keren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff lovely frien
Stayed 1 night in Mar 2020

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, clean will definitely be booking again when I fly from Gatwick in future
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic, but with great touches. Clean, great communication. Exactly what it is as advertised. Very happy and would definitely use again.,
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, breakfast included.
Good for Airport, £11 taxi. Easy walk to town. Pubs and restaurants nearby. Room comfortable and reasonably spacious. Some notable noise from other guests especially macerating toilets. All day breakfast a great deal, plentiful and all very fresh. Front door a bit temperamental!
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs
Chose this place due to the proximity to Gatwick airport, I’d never stay again though! What a complete dive! From not receiving an email with the codes for self check in to the rude staff member who answered the door buzzer to the appalling condition of the room I’m glad I’ve left! The room itself was the worst thing. The carpet is stained beyond belief, the bathroom stinks of mould, the furniture is in need of repair and if you want any kind of good sleep think again as you can hear a mouse breathe the walls are so thin! Arrived mega early due to my flight time and couldn’t believe how much of an apparent inconvenience this caused. No staff til about 10 when a guy appeared who didn’t speak much English and dumped my suitcase in the ‘office’ (a cupboard). After finding absolutely nothing to do in Horley returning to the hotel I’m met with ‘yeah we’ll check in ain’t til 2’ - I mention I don’t have my codes or anything yet and I’m told they aren’t sent out til 5? What’s the point in check in being at 2 then?? The kitchen area is passable as is the communal lounge area but trying to sleep was impossible due to the arrival of guests who hadn’t (like me!) been sent any instructions on self check in. No answer at Oyo’s office - nothing! Spend the extra £30/£40 and get yourself a proper decent hotel!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed to get to the airport early in the morning. It was very convenient. Only a 10-minute bus ride, and the bus was frequent. The room and bathroom were clean. Getting into the property was a bit of a hassle but they emailed me how to get in and there was a person on intercom readily available for me to talk to. The breakfast was wonderful! They had a range of food and a kitchen to cook everything for yourself. Everything was labelled, so I had no problem finding the cutlery. You had to wash up yourself, but what do you expect? I had a wonderful stay and a wonderful breakfast. Would stay here again if I travel from Gatwick airport.
Stayed 1 night in Feb 2020

10/10 Excellent

Liwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMENDED! I got bitten....lots!
Beware! I got bitten during the night by BED BUGS! 19 bites and extremely itchy! I wasn’t willing to stay the other 3 nights. In the end, I had to find alternative, which meant extra expenses. I called hotel.com and they managed to get me a refund for 2 nights from the hotel. I think ought to have been refunded for all nights considering the night mare I went through!
Stayed 4 nights in Jan 2020

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

florence

Stayed 6 nights in Dec 2019

6/10 Okay

Margo, Canada

Business traveler
Liked: Cleanliness, staff & service
This hotel is a walking distance ( approx. 35 minutes via a nice park and residential area) from Gatwick airport. It has a communal kitchen and a dinning area. It offers all-day breakfast (eggs, milk, juice, serial, bread). Very friendly and helpful staff on-site! However the hotel is very very basic (which was fine for 1 night between my flights).
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2019

8/10 Good

Deirdre

Liked: Cleanliness
The carpet was very dirty. When flushing the toilet very noisy.
Stayed 1 night in Dec 2019

8/10 Good

Charles, Ottawa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical, good value, convenient for outside meals & airport.
Stayed 1 night in Dec 2019

8/10 Good

Nadem

Traveled with family
Liked: Cleanliness, staff & service
Clean Kitchen and food is good But washroom is very small
Stayed 1 night in Dec 2019

8/10 Good

MUHAMMAD S

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019