Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and a garden are onsite. Housekeeping is available once per stay.
Russ Hill Hotel offers 190 accommodations with safes and coffee/tea makers. Televisions come with digital channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Horley hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Mediterranean hotel also offers a garden, a fireplace in the lobby, and room service (during limited hours). Onsite parking is available (surcharge).
Russ Hill Hotel is a smoke-free property.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ruspers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Garden Lounge Bar - This bistro serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Uncovered self parking on site (GBP 5 per day)
Food and drink
Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Ruspers Restaurant
The Garden Lounge Bar
Things to do
TV in common areas
Family friendly
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (once per stay)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (42 inch wide door)
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
More
1 building
2 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Communal living room
Comprehensive food waste policy
Fireplace in lobby
Mediterranean architecture
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
42-inch TV with digital channels
Food and drink
Coffee/tea maker
Limited room service
More
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.00 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
Uncovered self parking fee: GBP 5 per day
Pet fee: GBP 10 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: GBP 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley
Russ Hill Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Bad smells from bathroom water leak from above bathroom cealing all night wetting toilet rolls reported in the morning to reception n0t happy little sleep no mirrors in room no ventilation possible
Stayed here before flying early next day. Our tv wasn’t working and couldn’t get the sound to work then staff came in and sorted it out for us which really helped! Really clean rooms and quick check in
Holly
Stayed 1 night in Oct 2024
6/10 Okay
Darryl
Traveled with partner
Oct 4, 2024
Liked: Cleanliness, staff & service, amenities
Russ Hill Hotel is a convenient place to stay if travelling on an early morning flight from Gatwick. A nice bar with a good offering of food. The hotel is in need of a little modernising, however, it’s pleasant and the staff are very friendly and helpful.
The Hotel was lovely but was given a wrong key on arrival which when I got to my room another person was in there so had to go back to reception and no apologies was given for the mix up
And then due to bad weather over night they had a power cut which I know was out of their control but when everyone was leaving and handing bk keys staff was just taking the keys without saying anything to customers which was a tad rude
Kelly
Stayed 1 night in Sep 2024
2/10 Terrible
Alan
Sep 8, 2024
Disliked: Property conditions & facilities
Had no running water or electricity. No offer of refund or any provisions. Staying with 2 young children needing to be clean and not being able to even flush the toilet made it a very uncomfortable stay
This was our second stay. We’d stayed the previous weekend and decided to book in again as we were working in the area for a second weekend.
The staff here are fantastic especially the ladies on reception and the man running the bar (weekend of 15th September). So welcoming and friendly. The rooms are spotlessly clean. The two we stayed in had recently been decorated. The showers had a good supply of hot water with the showers working perfectly well.
If you’re looking for a posh, snobby hotel then don’t stay here. The Russ Hotel is a diamond in the rough and the reasonable room prices reflect this. The food in the bar is good. Great choice and very affordable. We are working in the area next year and will definitely book here again.
The Russ hotel provides good, clean, value for money. There is also a huge car park where you can book long stay parking which is obviously ideal as you are located near to Gatwick. It’s the little things that matter the most to us and if you too are looking for friendly people, a clean environment, a hot shower, tasty food and a comfortable bed all at great prices, then stay here.
Colette
Stayed 3 nights in Aug 2024
4/10 Poor
Nova
Aug 25, 2024
Disliked: Room comfort
Needs improvement
Definitely not recommend for more than 1 night due to noise from planes in & out of Gatwick. Booked as had flight from Gatwick 2 days later. Stayed for 2 nights and room was not cleaned on morning after check-in. Carpet in hallways dated. Breakfast quality, poor for price….sausages dried out.