Best Western Maple City Inn

2.5 star property

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Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Lobby
Reception
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Breakfast included

Explore the area

Map
1 Canisteo Sq, Hornell, NY, 14843
  • Hornell Erie Depot Museum
    ‪7 min walk‬
  • Railhead Brewing Company
    ‪13 min walk‬
  • Veterans Memorial Park
    ‪14 min walk‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Best Western Maple City Inn

Hornell hotel with free breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available once per stay.
Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Maple City Inn is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day, plus a deposit of USD 40 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Best Western Maple City Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 283 out of 637 reviews
Rating 8 - Good. 241 out of 637 reviews
Rating 6 - Okay. 72 out of 637 reviews
Rating 4 - Poor. 30 out of 637 reviews
Rating 2 - Terrible. 11 out of 637 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 2 nights in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, property conditions & facilities, room comfort
Eh
It smelt terrible like cigarette smoke, and must. Which caused the room to feel like it was dirty. The reception was cold at first but I kept trying to at least make her smile. Not clean. It just smelled and felt dirty.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was clean and spacious and the beds were comfortable. The heating and AC unit was a bit loud and the fan in the bathroom was very loud. There was also a lot of noise from the hallway and adjoining rooms that could be heard. It is very close to train tracks but only hear the train whistle during the day.
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The manager and receptionist were awesome! Took care of my son and his roommate last minute reservation for a water main break on campus. Thank you!!
Stayed 1 night in Oct 2024

8/10 Good

Penguin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. Room was clean. And breakfast was good.
Stayed 1 night in Oct 2024

8/10 Good

Sharda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. I stayed here before. Pool is clean. Room is clean. There was a very small amount of mold near the shower. I would come back, best prices in the area.
Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Stayed 1 night in Sep 2024

8/10 Good

VENKAT RAVITEJA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Ladies very friendly, efficient enjoyable.
Stayed 1 night in Oct 2024

2/10 Terrible

Patrick

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
had to change room TV did not work tv guide did not reflect TV stations breakfast staff incredibly rude Missed the VP debate Probable the worst stay we have ever had at a BW
Stayed 2 nights in Oct 2024

6/10 Okay

Neil

Liked: Staff & service
quality of room service. Towels were not replaced without asking...
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled with the accomodations and the staff. For a busy weekend with college football and NASCAR, they were well staffed and very pleasant. The breakfast setup was more than we hoped for and a great start to the day. As it's a convenient location for our activities, we will definitely be back.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Annette

Stayed 1 night in Aug 2024

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and professional. Breakfast buffet was adequate, eggs and sausage a bit on the salty side but all in all a nice quick breakfast. Can't go wrong with bagels and cream cheese, waffles and fresh fruit. Location is convenient to restaurants and shopping. Especially recommend the Texas Cafe, great menu and staff. We also visited the the Bullseye Cafe, darts and axe throwing for the adventurous. For Veterans, the VFW is only a block away.
Stayed 3 nights in Aug 2024

10/10 Excellent

Reuben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very clean but that's it!
Recently remodeled so the rooms are very clean. The bed was extremely uncomfortable and the free breakfast was not good.
Stayed 1 night in Aug 2024

8/10 Good

Liwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area is dark and driving in feels a little unsafe. Once inside, slept like a baby.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tanja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024