An indoor pool, a 24-hour fitness center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Best Western Plus Horseheads Inn & Suites offers 102 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.
In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Plus Horseheads Inn & Suites features an indoor pool and a 24-hour fitness center. A complimentary breakfast is offered each morning. 3 meeting rooms are available. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and a convenience store. Complimentary self parking is available on site, along with a car charging station.
Best Western Plus Horseheads Inn & Suites is a smoke-free property.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: WiFi (USD 1 per stay)
In-room WiFi speed: 50+ Mbps
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 7:00 AM to 9:00 AM
Things to do
24-hour gym
Indoor pool
TV in common areas
Family friendly
Free rollaway/extra bed
Grocery/convenience store
In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Guest services
Housekeeping (on request)
Business services
3 meeting rooms
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
4 floors
Communal living room
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Free rollaway/extra bed
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch TV with cable channels
Pay movies
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
More
Air conditioning
Desk
Free daily newspapers
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: USD 1 per stay (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Landmark Horseheads
Landmark Inn Horseheads
The Landmark Inn
Best Plus Horseheads & Suites
Best Western Plus Horseheads Inn Suites
Best Western Plus Horseheads Inn & Suites Hotel
Best Western Plus Horseheads Inn & Suites Horseheads
Best Western Plus Horseheads Inn & Suites Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 403 out of 558 reviews
10 - Excellent
403
Rating 8 - Good. 98 out of 558 reviews
8 - Good
98
Rating 6 - Okay. 34 out of 558 reviews
6 - Okay
34
Rating 4 - Poor. 16 out of 558 reviews
4 - Poor
16
Rating 2 - Terrible. 7 out of 558 reviews
2 - Terrible
7
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
2/10 Terrible
Victor
Business traveler
Jun 3, 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Beware of hidden fees that they say is policy and I have yet to find in their policy
check in to check out was very smooth and easy. everyone was very helpful
Christopher
Stayed 3 nights in May 2025
6/10 Okay
Stacyann
Traveled with family and small children, Traveled with family
Jun 2, 2025
Liked: Cleanliness, staff & service
Not much in the immediate area. Hotel was okay, nothing special. Breakfast options disappointing. Pool was a little chilly but otherwise nice. Rooms fairly decent and clean.
This property had no restaurant or lounge, the breakfast had no cooked eggs and was very lacking. Requested the room be made up each day and they made the bed and put in new towels but that was it. They did not clean at all (splash from rinsing coffee down the bathroom sink in the morning was still there when we returned in the evening). No vacuuming or washing.
When waiting for elevator, bin of clean towels was covered with dirty linens with no barrier between. Very disappointing
Nowhere to eat or get a drink.
The breakfast could use some improvement in terms of variety and freshness.
Convenient location right off the highway — easy to find and perfect for a quick stop.
This is a great place to stay down the road from Watkins Glen. First noticed upon entry that hotel smelled brand new. Front desk was very nice. We jumped in the pool and had breakfast in the morning. Very pleased with the King bedroom and would highly recommend to anyone considering this property when staying in the area.
Room was adequately clean, noise was about par for a chain hotel, bed was comfortable. What I particularly liked was the well lit parking lot. This is very important as a safety feature.
This was booked last minute for an overnight stop on a longer trip. We found the hotel to be clean and welcoming. Our room was larger than expected. Breakfast was ok, had to ask for hot items to be refilled but that was done promptly after the request. Good bit of highway noise but it did not impact our stay. Overall a great overnight.
it’s a best Western so you get the full corporate vibe. The room was clean, the area around the hotel was clean and it was kept up pretty well. However, if you like breakfast, the breakfast there left a lot to be desired. The eggs were soggy, and the meat (little smokies) appeared to be microwaved. The waffle machine was a plus and the toaster worked well. Difficult to communicate with the staff unless one used Google Translate.
The facilities there are very poorly done. Furnitures are terrible. No complimentary bottle water. Air conditioner is noisy with no wall mounted thermostat control. Could hear next room's conversation and noises clearly. Parking lot has no painted lines for stalls, signage, etc.............
Our room was very clean and everyone who works here was so friendly and helpful. The breakfast selection was very good.
The bed linens could use an upgrade but that is fairly minor.