Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property

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Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Bar (on property)
Exterior
Indoor pool
55-inch Smart TV with cable channels, Netflix, streaming services

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Magic Springs and Crystal Falls
    ‪4 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Suite, Two Double Beds, Non-Smoking

  • 497 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

Standard Suite One King and One Sofa Bed Non-Smoking

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Deluxe Suite One King and One Sofa Bed Corner

  • 616 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, Accessible

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • 1334 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 616 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Non-Smoking, Accessible

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 497 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

3.5-star hotel in Downtown
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas, and valet parking.
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton at Hot Springs Convention Center features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is available for a surcharge.

Event facilities measuring 8400 square feet (780 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in April 2025.

Embassy Suites by Hilton at Hot Springs Convention Center is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton at Hot Springs Convention Center has a restaurant on site.
Cascades - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,400 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Reception hall
  • Renovated entire property - April 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Pool access available from 6 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 612 out of 1128 reviews
Rating 8 - Good. 234 out of 1128 reviews
Rating 6 - Okay. 137 out of 1128 reviews
Rating 4 - Poor. 71 out of 1128 reviews
Rating 2 - Terrible. 74 out of 1128 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Melynda

Liked: Cleanliness
Location is great! Renovations were extreme which made the stay not so desirable but bearable.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Construction is ongoing- but we had no issues. Staff was pleasant. We have stayed at this property on several occasions. Easy walking to downtown activities that we were in town for.
Stayed 1 night in Mar 2025

8/10 Good

Lori

Stayed 2 nights in Mar 2025

8/10 Good

Brooke

Stayed 1 night in Mar 2025

8/10 Good

Ralph

Liked: Staff & service
Disliked: Property conditions & facilities
Remodel underway….not convenient or clean.
Stayed 2 nights in Mar 2025

8/10 Good

Kari

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I like the space you get with this hotel. Its easy to park and walkable, yet just off the main strip. The attached living room with door to close off is nice. There was still a lot of remodeling happening when we were there. The breakfast left much to be desired.
Stayed 2 nights in Feb 2025

10/10 Excellent

ANNETTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here each year, and this location is a great launch spot for us to go hiking. Breakfast buffet is fabulous! Staff are awesome! Manager's welcome hour is a real treat. The newly renovated rooms are a nice upgrade!
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

RHONDA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They are in the middle of a remodel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay in Hot springs, very walkable to bathhouses and shopping. Very informative staff as well. I only wanna be an embassy suites traveler for now on!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandyn

Stayed 1 night in Mar 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not aware the entire property was under construction. Very loud construction noise, room was never cool. Room was very dated and unclean. Only positive was the room was large. Went for my birthday celebration and was extremely disappointed and was definitely not worth the cost of the 2 night stay. If given the option through Expedia I would have asked to cancel and refund and stay at another hotel. I have more to say but will address all my disappointments for the corporate office.
Stayed 2 nights in Feb 2025

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
Hotel under extensive renovation.
Stayed 2 nights in Feb 2025

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities
So we recently stayed at your location, to start of, when we checked in the lady in charge was not courteous at all, when we arrived the door was locked and we even thought we where in the wrong place cause we saw a lot of construction getting done. so the lady came and opened the door did not greet or excused the mess, she just asked for an ID an my credit card, didn't explain anything about our stay such as where the room was, where the elevator was etc. We stayed because the reservation was already made and we dont like to be annoying but the noise every morning was just to loud Making our mornings uncomfortable. I wish i had known the place was in renovation status and i would've gonne somewhere else, i would've expected the price to be cheaper for the inconvenience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to stay for our first night in CR. Breakfast was quite good with a lot of options.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex, Lonoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s real nice
Stayed 1 night in Feb 2025

10/10 Excellent

Manford

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Doing remodeling in lobby.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025