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Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Exterior
Bar (on property)
Indoor pool
55-inch Smart TV with cable channels, Netflix, streaming services

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪5 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Premium Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Double Beds, Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, Two Double Beds, Non-Smoking

8.4 out of 10
Very good
(20 reviews)
  • 497 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Suite One King and One Sofa Bed Non-Smoking

8.8 out of 10
Excellent
(100 reviews)
  • 497 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Deluxe Suite One King and One Sofa Bed Corner

8.4 out of 10
Very good
(18 reviews)
  • 616 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

In-room safe, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

8.4 out of 10
Very good
(14 reviews)
  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

In-room safe, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(12 reviews)
  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed, Non Smoking

  • 1334 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • 616 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Suite, Non-Smoking, Accessible

8.4 out of 10
Very good
(13 reviews)
  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Standard Suite Two Double and One Sofa Bed Non-Smoking

9.4 out of 10
Exceptional
(36 reviews)
  • 497 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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The price is $148 total
includes taxes & fees
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About this property

Embassy Suites by Hilton at Hot Springs Convention Center

3.5-star hotel in Downtown
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas, and valet parking.
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton at Hot Springs Convention Center features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is available for a surcharge.

Event facilities measuring 8400 square feet (780 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in April 2025.

Embassy Suites by Hilton at Hot Springs Convention Center is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton at Hot Springs Convention Center has a restaurant on site.
Cascades - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,400 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Reception hall
  • Renovated entire property - April 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Pool access available from 6 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 617 out of 1133 reviews
Rating 8 - Good. 236 out of 1133 reviews
Rating 6 - Okay. 137 out of 1133 reviews
Rating 4 - Poor. 71 out of 1133 reviews
Rating 2 - Terrible. 72 out of 1133 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Penny

Stayed 1 night in Apr 2025

4/10 Poor

Robert

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction - should have been told!
Stayed 2 nights in Feb 2025

2/10 Terrible

Klodia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was under construction: noise and dust everywhere.
Stayed 6 nights in Mar 2025

2/10 Terrible

Justin

Stayed 2 nights in Mar 2025

10/10 Excellent

Don, St. Louis

Stayed 1 night in Mar 2025

6/10 Okay

Melonay

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was under complete renovation. It was dusty and loud. They weren’t ready for check in and sent us to a food area to wait where there leaks being caught with trash cans and the power was unknowingly shut off to the kitchen as they tried to start getting ready for the snack service. Then as we were checking in, we were informed that there wouldn’t be water for the entire business day of the first day of our stay. Most of all that I was disappointed in was the management coming in and out telling the front people the news about the water and avoiding the customers and unwilling to help with the lines and complaints. We canceled our stay and found somewhere else, which the front person did help me do since Wi-Fi was not good with the construction.
Stayed 3 nights in Mar 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2025

6/10 Okay

Joe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Understand that renovation was going on (4 months into it), but we did not know before booking and showing up. If you are going to be open during, should still staff appropriately to keep the area clean. Elevators always had trash in them. Our room was clean and had very nice bathroom and bed and storage. Towel exchange should have occurred daily, but instead we had to call and they showed half the time. Breakfast and happy hour short of workers and ran out of food often. Food usually replenished but time to do that varied. Parking shortage, but free across the street.
Stayed 4 nights in Mar 2025

4/10 Poor

Carrol

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
first of all, I was not aware that the property was undergoing a total renovation. when we arrived, our TV was not connected. Our room was never cleaned, we had to call down for clean towels to be brought to our room. on the second night of our stay, when I got ready to take a shower there was no water to our room. there was a pipe broken. I went to bed without a shower, and I have no idea when the water was turned back on. this was the worst stay at a Hilton I've ever experienced.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chassie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the renovations to the room and the hotel staff was wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

maegan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under renovations but the rooms were clean and the hotel did a great job of making accommodations around the construction.
Stayed 2 nights in Mar 2025

6/10 Okay

Diana

Stayed 1 night in Mar 2025

6/10 Okay

Abigail

Property under construction which is understandable and appreciated but the omelette cook seemed annoyed that he had to make eggs for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, room comfort

Great location but under renovation Mar 2025

The entire hotel was under renovation during our stay, including the central lobby area where I think you normally have breakfast. The noise of the construction was quite loud at times. On one of the days they had two of the three elevators closed for construction work. Our room keys quit working after the first day of our stay and we had to get new ones. The hot water in our room took nearly 3 minutes to come on, and we were supposedly staying in an already renovated room. The breakfast was nice but there was not enough seating in the main area most mornings so we had to eat in a small conference room far away from beverages and food items. The location of the hotel was great though. Only a few short blocks to Bathhouse Row and all of the shops/restaurants. Would have also been great to see some recycling cans either in the room or the hotel lobby area.
Stayed 3 nights in Mar 2025

4/10 Poor

Miguel, Diamond Bar

Traveled with partner
Disliked: Cleanliness
Both Trash cans in front of hotel over flowing. Hotel under construction. Very loud inside hotel. Checking in the receptionist was very rude. During breakfast a hotel worker was having words with a hotel guest. We should have stayed at the Arlington Hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property having a major renovation. We had a renovated room so it was great. The temporary dining area was fine but they didnt have enough staff.
Stayed 1 night in Mar 2025

4/10 Poor

Kristen

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
4 floors and the courtyard were under construction. House keeping was nonexistent, ice maker and vending on the eighth floor only, stayed on the third. Continental breakfast was tucked in a nook of the construction courtyard and also nonexistent. Nothing in the reservation mentioned they were under construction. Construction workers continuously were hanging out on the second floor balcony walkways. Pool on the second floor.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Melynda

Liked: Cleanliness
Location is great! Renovations were extreme which made the stay not so desirable but bearable.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Stayed 2 nights in Feb 2025