Quality Inn & Suites Hot Springs-Lake Hamilton

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hot Springs-Lake Hamilton

Lobby
Lobby
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Seasonal outdoor pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

Map
4319 Central Avenue, Hot Springs, AR, 71913
  • Hot Springs Mall
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪6 min drive‬
  • Garvan Woodland Gardens
    ‪14 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites Hot Springs-Lake Hamilton

Hotel in Midtown
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
Quality Inn & Suites Hot Springs-Lake Hamilton offers 90 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. This Hot Springs hotel also offers a seasonal outdoor pool, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Quality Inn & Suites Hot Springs-Lake Hamilton has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed between October and May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Hot Springs
Quality Inn Hot Springs
Quality Inn Suites
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel
Quality Inn & Suites Hot Springs-Lake Hamilton Hot Springs
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel Hot Springs

Quality Inn & Suites Hot Springs-Lake Hamilton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 279 out of 1005 reviews
Rating 8 - Good. 289 out of 1005 reviews
Rating 6 - Okay. 213 out of 1005 reviews
Rating 4 - Poor. 120 out of 1005 reviews
Rating 2 - Terrible. 104 out of 1005 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kelley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled of marijuana and there was no shower curtain
Stayed 1 night in Mar 2025

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Races were cancelled but stayed anyway

We had a great stay. The beds were comfortable. If you need anything the lady at the front desk and the owner were very helpful.
Stayed 2 nights in Feb 2025

2/10 Terrible

Kristina

Traveled with family
Disliked: Property conditions & facilities

Couldn’t stay the night.

We did not stay the night. There was a lot of noise and partying in the parking lot and we did not feel safe. They did offer us another room but there was no point it was just too many people. So unfortunately we paid for a room we were not able to stay in so just be cautious.
Stayed 1 night in Mar 2025

6/10 Okay

Keychira

Traveled with family
Liked: Cleanliness
The picture of the property was a little deceptive and the parking lot is horrible. The air/heat unit doesn’t stay on as you would expect it to. It needs a little updating. It’s good if you just need to lay down for a few hours for the money. This want be my property of choice when I return to the city.
Stayed 1 night in Mar 2025

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Gilpatrick

Liked: Cleanliness, staff & service, room comfort

Strange layout

It was strange to have a Quality Inn and Comfort Inn at the same property. Also strange to have three separate buildings. It was disappointing that the building we were assigned to did not have an elevator to reach our second floor room.
Stayed 1 night in Mar 2025

10/10 Excellent

Keela

Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Parking lot had Big pot holes
Stayed 2 nights in Mar 2025

4/10 Poor

Anthony

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wanna give an honest review of this place. I searched and searched and this hotel stuck out on the booking app. The pictures showed a room that was newly renovated and bathroom that was completely new! Well when we checked in we immediately noticed the car sized pot holes in the parking lot. They were massive. So when we got to our room the room was not remodeled it was just fresh paint. There was a musky smell and the internet would not connect to any of our devices! The signal was too weak! So the booking app pictures showed a brand new bathtub and newly remodeled bathroom. BUT THAT WAS NOT THE CASE! The bathtub was old old. They repainted an old bathtub and it was pealing the paint off really bad and it made the tub look nasty!! ( most definitely not the tub in the pictures) the shower curtain was ripped and tore so bad it was falling off the rod.. the curtain rod was so loose it was just about to fall off the wall!! I just want everyone to know they definitely are deceiving people with their brand new room pictures. I will say this. The bed was very comfortable and clean. As for would I stay here again. I wouldn’t mind staying here for the price but I don’t like expecting something new and clean and get something that old and musky! And they took a $50 cash deposit in case of any damage!! 😂😂😂😂
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

James

Liked: Staff & service
Handy to Oaklawn
Stayed 3 nights in Mar 2025

10/10 Excellent

Kwantin

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was Clclean & The staff was friendly.
Stayed 1 night in Mar 2025

8/10 Good

janina

Traveled with family
Liked: Property conditions & facilities
Good for the price. Clean.
Stayed 1 night in Mar 2025

10/10 Excellent

feleasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not feel safe. Bathroom was dirty. Desk worker was rude and had many issues when checking in.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice close to restaurants
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only problem was the fridge in room 138 made a tapping noise all night. And one minor thing is the shower is to low. Tall people can’t wash their hair unless they aim it up and then it will spray all over the wall and soak the floor.
Stayed 2 nights in Feb 2025

4/10 Poor

Shannon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had to change rooms two times. First time the room was musty, second time it was smoky, third time we stayed, but there was a smell of perfume, maybe too strong cleaning products? I asked for my money back after the second room, and the front desk said give it one more chance, which I did. At that point it was late, I had been driving all day, and the thought of trying to find another hotel was overwhelming. The third room was okay, so stayed. The room itself was clean and comfortable. The grounds need maintenance and some attention. Front desk clerk was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Manfredo, northridge

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Keila

Traveled with family and small children
No elevator, breakfast was so so. Ventilation could be improved as someone was smoking in a room downstairs and my room filled with the fumes/ smoke
Stayed 3 nights in Feb 2025