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Staybridge Suites Hot Springs by IHG

3.0 star property

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Photo gallery for Staybridge Suites Hot Springs by IHG

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Suite, 1 Bedroom | Private kitchenette | Full-size fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
103 Lookout Circle, Hot Springs, AR, 71913
  • Hot Springs Mall
    ‪4 min drive‬
  • Oaklawn Racing Casino Resort
    ‪10 min drive‬
  • Garvan Woodland Gardens
    ‪18 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 5
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 765 sq ft
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Hearing, Mobility, Bathtub)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 5
  • 1 Queen Bed

View all photos for Standard Suite, Non Smoking

Standard Suite, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Suite, Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Interior

Holiday Inn Express & Suites Hot Springs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
$124 nightly
The price is $124 total
includes taxes & fees
Holiday Inn Express & Suites Hot Springs by IHG

About this property

Staybridge Suites Hot Springs by IHG

3-star hotel in Lake Hamilton
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Staybridge Suites Hot Springs by IHG offers 85 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites Hot Springs by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 450 square feet (42 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite uncovered self parking is complimentary.

Staybridge Suites Hot Springs by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reception is available Monday - Wednesday.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hot Springs Staybridge Suites
Staybridge Suites Hot Springs
Staybridge Suites Hotel Hot Springs
Staybridge Suites Hot Springs Hotel Hot Springs
Staybridge Suites Hot Springs Hotel
Hot Springs Staybridge Suites

Staybridge Suites Hot Springs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Feb 2025

10/10 Excellent

Jeannie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly & welcoming. The rooms were clean,spacious and comfortable. The breakfast was great ! Lots of food to choose from. Location was convenient to everything Hot Springs has to offer. I’ll definitely be back here anytime I stay in Hot Springs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horse Racing Weekend

It was great. Will stay again
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the front desk was very accommodating, they were nice enough to open up the pool door so my children could see the pool
Stayed 1 night in Feb 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Devyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about this property was the kindness of the service staff & the cleanliness, and how everything had what you needed. The uniqueness of this property is that they have special events in place and amenities you may use while you stay. This hotel is also a pet-friendly place.
Stayed 1 night in Jan 2025

8/10 Good

Keri M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay. It was incredible. Spacious rooms and clean floors!!
Stayed 1 night in Jan 2025

8/10 Good

Melvin, Cedar park

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Pet friendly and good size rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

This hotel was very welcoming with a kind staff, beautiful views, and overall a delight. Everything was clean, the food was excellent, and the location is perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

kent

Stayed 2 nights in Jan 2025

10/10 Excellent

Jeananne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great service. They were very accommodating for service animals and breakfast was great! If extra towels or bedding needed they were quick and courteous to provide.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Keli

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities
Do not stay here! This was by far the absolute worst hotel experience my family and I have ever experienced. We stayed in a room with a queen bed and a pull out sofa bed. Two of my children slept on the sofa bed. After the first night my 5 year old son woke up covered in about 30-40 insect bites. I immediately took him to the front desk and asked to speak to a manager. I was told she was unavailable. I then addressed the issue with the front desk lady and even lifted my son's shirt to show her the bites. I asked to be upgraded to a room with 2 beds and was told no. I was assured that the room would be blocked off and that it would be inspected immediately. I was asked to email photos of my son to the GM and wrote out an incident report. I asked to speak to her multiple times and was never able to. Also, due to an employee clerical error when we checked in, we were charged an additional $765 in less than 24 hrs on top of the $516 we paid through Expedia. We also found fleas in the 2nd room and had, had enough and checked out 2 days early. I did not hear from ANYONE from the hotel for 5 whole days. The original room was not inspected for those 5 days either. I was told nothing was found. I don't know what happened in that time frame in the rooms (Cleaning, disposal, sanitization) but my son had no bites before we entered that hotel and got nothing new after we left. Expedia tried to advocate for us to get a refund but the hotel only gave us 1 night back. AWFUL customer service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Booked this suite last minute because most other hotels in the area were sold out. Ended up really enjoying the room. It was very spacious, 2 bedrooms (1 king, 2 doubles) living room (with pull out couch) and dining area with stove top and full refrigerator. Very comfortable and clean. Pool was out of order when we stayed, but it looked nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was the sweetest, accommodating facility
Stayed 1 night in Nov 2024

8/10 Good

Iker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

Everything was excellent. I'll be back in 2 weeks and stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel from the food to the staff or excellent definitely a must go stay again thanks again for the hospitality
Stayed 3 nights in Nov 2024

10/10 Excellent

Delmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y toso bien ordenaso y limpio!
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024