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The Hotel Hot Springs

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Aerial view
Terrace/patio
Front of property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bank of the Ozarks Arena
    ‪3 min walk‬
  • Hot Springs National Park
    ‪4 min walk‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

The Hotel Hot Springs

3-star Hot Springs hotel, connected to the convention center in Downtown
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and room service (during limited hours). A complimentary area shuttle within 7 miles is available for guests. Complimentary self parking is available on site, along with a car charging station.

The Hotel Hot Springs is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 996 out of 1666 reviews" "
Rating 8 - Good. 416 out of 1666 reviews" "
Rating 6 - Okay. 150 out of 1666 reviews" "
Rating 4 - Poor. 71 out of 1666 reviews" "
Rating 2 - Terrible. 33 out of 1666 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfy beds and super nice staff even when we had to check out early unexpectedly. Great breakfast maybe one of the best I have ever had. The only “issues” were the rooms are not quiet you can hear conversations of the people on the other side of the wall and in the hall way, and the parking garage is far and our lifted truck just almost fit at 7’. They have valet and park in the street options but for shopping and walk ability close to food options- this hotel is the best in town.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest Employess.
Nice hotel near the National Park. The staff are so nice and honest. We left a very important item when we checked out and they called us about it. We picked it up in a hurry and everything is accounted for. So appreciative. Shoutout to Nick and the cleaning staff.
Stayed 1 night in Nov 2024

4/10 Poor

KIMBERLY

Liked: Staff & service
Disliked: Cleanliness
We came back to our room to find a quarter size roach in the bathroom. The parking lot is about half a block from the hotel. Other then that the staff was friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaitlyn

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and convenient
I had a great experience at this hotel. It was clean and the staff was very friendly. I love the convenience of the restaurant and the location in general. Parking is a little rough sometimes, but overall it's a great place to stay!
Stayed 1 night in Oct 2024

6/10 Okay

Colette

Disliked: Cleanliness
Not clean.
There were little black things all over the window sill and chair. Bathroom sink was very dirty. Pillows need to be bigger. No creamer or stirrers for coffee in room.
Stayed 1 night in Nov 2024

4/10 Poor

Hari

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just close to the park centre , coffee machine not working, bed was creaking even for a slight turn, bathroom doesn't have a door, room floor was sticky
Stayed 1 night in Nov 2024

6/10 Okay

Rick, Tomball

Traveled with family
Disliked: Cleanliness, amenities
Just average. Restaurant was just mediocre. Will not stay again. Room very basic, did not like the flooring. The shower had black mildew. Not acceptable.
Stayed 1 night in Oct 2024

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but average.
Stayed 2 nights in Oct 2024

8/10 Good

Britny

Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle was an awesome resource but the hotel was also still so accessible to downtown for those that prefer to walk. My group and I did both.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Stayed 3 nights in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very quick and easy. My hotel room was very clean. The soap dispensers in the shower were hard to use but that wasn't a concern for me as I had brought my own anyway. Overall, I loved my stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Janelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with one hiccup by the Bar Waiter
Our stay was amazing. The bell guys were always friendly and willing to help out. Brandon at the front desk made sure we had everything we needed and knew where everything was in the town. He always had a smile on his face when we saw him. Only negative was the waiter at the inhouse bar/restaurant. He was very rude and didn’t want to help anyone. My husband walked in with a water bottle and he told him he either needed to leave or throw the bottle away. My husband said he would throw it away and he said well now you need to do it now. Just blankly RUDE. Asked to have the tv closest to us changed to the cowboys game he said we would have to wait he was busy. Mind you there was our table of 5, a 2 top of ladies that just asked for the tv changed to same game and 3 people sitting at the bar. My brother said not a problem when you have time and the guy repeated well I am busy will be a minute. Otherwise our stay there was amazing. We needed more towels and the front desk had them to us in no time, maybe 5minutes. Also, Mrs Bobbi the house keeper was always pleasant and helpful. Told us her favorite places to eat and made sure she always said hello to us.
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a night with a friend to see a show and it was very clean and welcoming and within walking distance to most of downtown. Would absolutely stay again. Breakfast was delicious as well!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the finest hotel currently in Hot Springs- ideal for guests who walk to shopping, dining, Bathhouse Row and other downtown attractions. New and fresh.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel had its own restaurant, bar, and complimentary breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

KENNETH

Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024