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The Hotel Hot Springs

3.0 star property

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Front of property
Terrace/patio
Aerial view
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bank of the Ozarks Arena
    ‪3 min walk‬
  • Hot Springs National Park
    ‪4 min walk‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

  • Sleeps 2
  • 1 King Bed

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$167 total
includes taxes & fees
Mar 20 - Mar 21
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About this property

The Hotel Hot Springs

3-star Hot Springs hotel, connected to the convention center in Downtown
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and room service (during limited hours). A complimentary area shuttle within 7 miles is available for guests. Complimentary self parking is available on site, along with a car charging station.

The Hotel Hot Springs is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1015 out of 1695 reviews
Rating 8 - Good. 423 out of 1695 reviews
Rating 6 - Okay. 150 out of 1695 reviews
Rating 4 - Poor. 73 out of 1695 reviews
Rating 2 - Terrible. 34 out of 1695 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Monica

Disliked: Cleanliness, room comfort
ROACHES!
Not much more needs to be said. Woke up at night and had to dodge roaches when the light was turned on! Disgusting!! I booked based on the number of stars the hotel carried. Big mistake! This led me to pull up and read the hotel reviews. What?! Apparently this is not a unique issue. People have been reporting roaches for ages. But still give the property 3 stars (unbelievable!). The hotel either can’t or won’t address the issue. Either way, go stay somewhere else!!
Stayed 2 nights in Nov 2024

10/10 Excellent

shahram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, and is located close to the main street , and had a wonderful breakfast. The room and bed tissues were clean and comfortable. The main problem was that it has a very small parking area and I had to park in the street. In general, we are very happy with the hotel and its staff and will stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No real door on bathroom
The noise level was awful. I'm not sure how many times doors closing woke me up. The bathroom door doesn't close all the way and there's no way to lock it. It's a barn-style door that leaves several inches of gap between the wall/door jamb and door.
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Stayed 1 night in Nov 2024

10/10 Excellent

Harshad, Fort Smith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location — a 5-minute walk from the bathhouses but far enough to get a nice parking spot. Our room had an awesome view of the town. Hearty breakfast. Very comfortable beds. Spacious room with a cubby for a work desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property
Stayed 3 nights in Nov 2024

10/10 Excellent

Carrie, Aurora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to fun things, reasonable price, good breakfast, nice to have a bar/restaurant attached, nice Christmas lights and music in the court outside, friendly and helpful staff, and best of all, the most comfortable hotel bed I ever slept on! Great experience overall, highly recommend, would stay again.
Stayed 1 night in Nov 2024

4/10 Poor

Katsuaki

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioner was noisy.
Stayed 1 night in Nov 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a really nice hotel. They definitely cut some corners on the free breakfast. Biscuits were like hockey pucks, and nothing really tasted fresh. There were no pancakes and waffles for the kids.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel by far was one of the greatest place. It's convenient to everything. The beds were super comfortable. We will definitely stay here again when we visit Hot Springs
Stayed 4 nights in Nov 2024

8/10 Good

MD ABDUL, Pasadena T

Traveled with family and small children
Liked: Staff & service
They didn't provide room service on my 3rd day I asked them but they just gave me towels didn't clean and organize the room
Stayed 1 night in Nov 2024

10/10 Excellent

Gretchen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, and walkable to the main strip of Hot Springs. Great experience!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Stayed with two kids. Good hotel for families. Everything in walking distance
Stayed 1 night in Nov 2024

2/10 Terrible

Shivakumar

Traveled with family
Disliked: Property conditions & facilities, room comfort
My experience at Hot Springs Hotel
My 4 days memorable family trip turned into a painful experience becuase of 2 nights stay in this hotel. The bed was extremely uncomfortable, and even after two days, my back still hurts, unable to walk and god knows how much I suffered to drive back from Hot Springs, AR to Dallas, TX (320Miles). The bathroom lacked any privacy, I cant believe that in this era in USA can anybody build a single sliding door without a lock that served as both the closet and bathroom door!! (I forgot to take the photo of room no. 612), whatso ever there was no privacy at all, and every sound from the bathroom was completely audible in the hall. Luckily I was with family not with friends! My suggestion is, please check the room before and don't ruin your reputation Out of all, one good thing is breakfast in the hotel was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronnie

Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
It’s was great and location was awesome.
Stayed 3 nights in Oct 2024

6/10 Okay

Kay

Traveled with partner
Liked: Cleanliness, staff & service
Very convenient to activities.
Stayed 2 nights in Nov 2024

8/10 Good

Dipesh

Liked: Cleanliness, staff & service, property conditions & facilities
Best service and kind staff
Stayed 1 night in Nov 2024

8/10 Good

Mendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding -Very friendly. Older hotel that has been redone. Room was clean & bed was comfortable. Breakfast was solid. Convenient to walk to restaurants downtown.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sungkyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful charming town with beautiful family walks
Stayed 1 night in Nov 2024

6/10 Okay

Kailash

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024