The Hotel Hot Springs

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lobby sitting area
Aerial view
Terrace/patio
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Room service
  • Parking available
  • Bar

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    1 min walk
  • Bank of the Ozarks Arena
    3 min walk
  • Hot Springs National Park
    4 min walk
  • Hot Springs, AR (HOT-Memorial Field)
    11 min drive

Room options

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Double Queen Room 1

  • City view
  • Sleeps 4
  • 2 Queen Beds

King Room 1

  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Hot Springs

3-star Hot Springs hotel, connected to the convention center in Downtown
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and room service (during limited hours). Complimentary self parking is available on site, along with a car charging station.

The Hotel Hot Springs is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 993 out of 1666 reviews" "
Rating 8 - Good. 418 out of 1666 reviews" "
Rating 6 - Okay. 155 out of 1666 reviews" "
Rating 4 - Poor. 69 out of 1666 reviews" "
Rating 2 - Terrible. 31 out of 1666 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy; staff was friendly; elevators worked but often reeked of weed; breakfast was decent; hotel free parking was close enough to walk; hotel was close enough to bathhouse row & restaurants to walk to. I had a corner room with lots of space. My bathroom was a little dirty; some of it was water mineral staining, some of it was mold growing in the shower stall. There was no carpet but my room floor was pretty sticky from the cleaner (?) they mop with. I could not hear any movement above my room or next door, so I think there must be some good insulation. They have room cleaning service everyday available. Ice/vending machines are available on each floor. We did not partake at the hotel restaurant/bar, so no review for that portion. ButI did hear that the restaurant is changing soon. My friend opted to use the valet service & both the gentlemen we encountered there were very friendly. The free parking is about a block up the street in a parking garage; which felt safe as it was well lit & I did see cameras surveying the property. The hotel was undergoing a small renovation on the floor we stayed on but it did not hinder our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great other than my vehicle was vandalized in the parking garage. Staff really helped me in directing us what to do, took video of damage and gave to appropriate party to open a case
Stayed 3 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities
Service was good. Food was good
Stayed 1 night in Aug 2024

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 2 nights in Aug 2024

8/10 Good

James, Little Rock

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

yong

Stayed 1 night in Aug 2024

8/10 Good

Latammiul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel with buffet breakfast
Stayed 1 night in Aug 2024

8/10 Good

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Beautiful views. Rooms were clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Valet parked my car and they returned to me with a broken windshield!!!!!! Parking garage is not attached to building so I used valet parking . Room was clean and quiet, check in was quick, breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 2 nights in Aug 2024

2/10 Terrible

Dustin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’re right downtown historic Hot Springs. The shops and the national park are so quaint. We love to antique and we weren’t disappointed. Will keep coming back! The staff is excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week during our Spring Break. It was the perfect location for the activities we had we planned for the week. Bath House Row and the Farmers Market were within walking distance as were plenty of restaurants, museums, etc. There were quite a few breakfast options in the morning and the attendants kept the area clean & well stocked. The parking garage was down the street but we felt very safe parking there. We would definitely stay here again if we're in the area!
Stayed 6 nights in Apr 2024

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Stayed 1 night in Jul 2024

10/10 Excellent

LaTonya M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2024

4/10 Poor

Valderas

Traveled with family
Disliked: Staff & service
Walkable, Free but limited parking. Okay complimentary breakfast. Small gym, no pool. No daily room cleaning. Old. My room have a face lift with underlying plumbing issues. Staff were rude.
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time I have stayed here! Hands down the staff and environment is 10/10
Stayed 1 night in Jul 2024

10/10 Excellent

Aron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. It is so close to Bathhouse Row, restaurants, and shopping.
Stayed 1 night in Jul 2024

6/10 Okay

Sharonica

Liked: Room comfort
Disliked: Cleanliness
Overall okay but I won't return
When we got there we had the change rooms. The bed had hair UNDER the SHEETS 😩. The manager on duty was very nice and rectified the issue by moving us to another room. The breakfast food/staff was awesome. No fitness center and the hotel has been renovated but still has a moldy smell.
Stayed 3 nights in Jul 2024

8/10 Good

Charity

Traveled with family
Liked: Cleanliness, staff & service
The location was great but I felt like my vehicle was not safe in the parking garage.
Stayed 2 nights in Jul 2024

8/10 Good

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. They are doing renovations so it’s understandable that some things were not tip top. However I would gladly stay there again without reservations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel nice location
Stayed 4 nights in Jul 2024