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Stay USA Hotel & Suites

2.5 star property

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Photo gallery for Stay USA Hotel & Suites

Lobby
Presidential Room, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub
Free daily continental breakfast
Restaurant
32-inch TV with cable channels

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Pet friendly
  • Air conditioning
$99
includes taxes & fees
Sep 23 - Sep 24

Explore the area

View in a map
1401 Hwy 18 Bypass, Hot Springs, SD, 57747
  • Mammoth Site of Hot Springs
    ‪10 min walk‬
  • Cascade Falls and Swimming Hole
    ‪13 min walk‬
  • Moccasin Springs Natural Mineral Spa
    ‪2 min drive‬

Room options

View all photos for Executive Two Queen Suite

Executive Two Queen Suite | 1 bedroom, desk, laptop workspace, blackout drapes

Executive Two Queen Suite

8.0 out of 10
Very good
(30 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Suite

Executive King Suite | 1 bedroom, desk, laptop workspace, blackout drapes

Executive King Suite

7.2 out of 10
Good
(23 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Suite

1 bedroom, desk, laptop workspace, blackout drapes

Standard King Suite

8.4 out of 10
Very good
(77 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen

1 bedroom, desk, laptop workspace, blackout drapes

Standard Two Queen

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen

1 bedroom, desk, laptop workspace, blackout drapes

Standard Two Queen

8.0 out of 10
Very good
(49 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Stay USA Hotel & Suites

Hot Springs hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a picnic area. Housekeeping is available on request.
Stay USA Hotel & Suites offers 86 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay USA Hotel & Suites features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Onsite self parking is complimentary.

Stay USA Hotel & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Stay USA Hotel & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 20.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10.00 per accommodation (varies based on length of stay) plus USD 20.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Stay Usa
Usa Hotel
Usa Stay
Usa Stay Hot Springs
Usa Stay Hotel
Usa Stay Hotel Hot Springs
Usa Stay Hotel Suites
Stay USA Hotel & Suites Hotel
Stay USA Hotel & Suites Hot Springs
Stay USA Hotel & Suites Hotel Hot Springs

Reviews

Stay USA Hotel & Suites Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 1024 reviews
Rating 8 - Good. 278 out of 1024 reviews
Rating 6 - Okay. 178 out of 1024 reviews
Rating 4 - Poor. 121 out of 1024 reviews
Rating 2 - Terrible. 81 out of 1024 reviews

Reviews

4/10 Poor

Edward, Oklahoma City

Disliked: Property conditions & facilities
Security locks on room and outside doors fail to work requiring desk person to open doors. Breakfast very poor. Facility in poor condition.
Stayed 4 nights in Jun 2025

10/10 Excellent

Meghan

Traveled with partner, Traveled with pets
Liked: Cleanliness
We stayed for 2 nights with our small dog! Staff was great! Rooms were huge and clean! We would definitely stay again!
Stayed 2 nights in Jun 2025

6/10 Okay

Charli

Traveled with family and small children
Disliked: Amenities
Says there was a pool but the pool was located at another hotel. Room had food in the fridge from previous people and half eaten food in the drawers. Cleanliness could have been better.
Stayed 2 nights in Jun 2025

4/10 Poor

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and tried to help but…..Very poorly maintained. Carpet and bathroom were dirty. No wash clothes available. Towels were frayed with holes. In room phone not working. Coffee pods were the wrong size for the coffee pot. Elevator was frightful. Dirty and hand rails missing.
Stayed 1 night in Jun 2025

4/10 Poor

Tiffanee

Traveled with family
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Travis

Liked: Staff & service
Disliked: Property conditions & facilities
Front desk was very helpful
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness
light in bathroom had bad bulbs-fixed, pool not operational (Closed for Winter!!!??? June 19th!!) Tv did not work 1st day. Staff were nice.
Stayed 2 nights in Jun 2025

4/10 Poor

Pam

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ice maker did not work said they had a pool but looked like it had been filled in with dirt
Stayed 2 nights in Jun 2025

8/10 Good

Judith, Yellville

Traveled with partner
Liked: Cleanliness
very nice staff. Broken wahing machine and dryer.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Detailed description of the layout of the hotel
Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Refrigerator/freezer in room didn't cool/freeze efficiently
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel was a great choice for a overnight stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there because we were going to goto Moccasin Springs and it was a perfect location.
Stayed 2 nights in Jun 2025

10/10 Excellent

John, Casper

Stayed 1 night in Jun 2025

6/10 Okay

Rita

Stayed 1 night in Jun 2025

4/10 Poor

Kyle

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Great staff. Convenient. Unfortunately we got a 2 queen suite. Came with a couch and it has a note that the fold out couch is "Not to be used or you will be charged". Very wierd. The shampoo and conditoiner in the bathroom had been used. The hand towels also had black marks on them and were used. Dissapointed about a few items, but have stayed in worse.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk service was good. Polite and friendly. The hotel looks outdated. The room looked ok. Used the shower and noticed the tub does not drain. It took over 30 mins to completely drain.
Stayed 1 night in Jun 2025

4/10 Poor

Ross

Disliked: Cleanliness, amenities, property conditions & facilities
Everything was fine until breakfast. What a mess. Garbage overflowing, no eggs, no nothing. Worker was lost. Front desk person came over, brought out coffee but still no cups. He went back to front desk on his cell phone with no one to help. No plates, no silverware, no cups no food. Had to go eat at mcdonalds 40 minutes away, should get reimbursed.
Stayed 1 night in Jun 2025

4/10 Poor

Morey

Disliked: Amenities
After driving nine hours, to what I thought was a prepaid room, I was asked to provide payment. I showed the clerk my receipt with the date that it was fully paid, and I was not allowed to check in without charging my card again. I was told to contact my bank to reverse any charges. There was no other manager around and the clerk told me I had no options but to pay again. I ended up getting the charge reverse by my bank. It was really disappointing to have it driven all that way and to have to deal with little to no support and getting into a room quickly. It was frustrating to have to deal with my bank separately to get refund refunded the double charge.
Stayed 1 night in Jun 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to what you would like to see, town is small so everything is close for you. The State Park is right next to the town.
Stayed 1 night in Jun 2025

2/10 Terrible

Phoebe

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a bit of a rough time at Stay USA. The night we checked in, we were given a room that had sheets that were VISIBLY dirty, so we went to the front desk to ask for fresh sheets or a new room. After we were given a new room, the key didn’t work in the sensor. We asked for new keys and those didn’t work either, so we were moved to yet another room. In the third room, the smoke alarm started going off while we were unpacking. The front desk clerk wasn’t sure where batteries were, so she took the whole thing off of the ceiling and said it would be fixed the following day, though it remained gone during our whole trip. Our sheets were never changed in the room, despite asking staff. When we checked out, we were told we could not be compensated for any of our stay, but we could talk to the manager when he was in later that day. On our drive home, we called on three separate occasions, to which the clerk stated the manager would be in sometime later. On our fourth call, we were told that said manager actually doesn’t exist, and the desk clear stated he would pass this info onto the owner and he would call back “if he saw fit.”
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

cass

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good but food ran out. More staff help is needed.
Stayed 1 night in Jun 2025

8/10 Good

Coralyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location and quiet and safe
Stayed 1 night in Jun 2025

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and fast. Beds are comfortable but not soft. It's a little noisy before dark and early in the morning due to traffic since the hotel is right off the main street. I got up a little late so there wasn't much of a selection for breakfast left. Other than that it was a good clean place to stay.
Stayed 1 night in Jun 2025