The property will be renovating from July 2 2024 to July 7 2024 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
In addition to a children's pool and an indoor pool, Sheraton Hsinchu Hotel provides a sauna and a 24-hour fitness center. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 2002 square feet (186 square meters) include conference space. This luxury hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.
Sheraton Hsinchu Hotel is a smoke-free property.
Sheraton Hsinchu Hotel offers 770 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Select Comfort beds feature down comforters. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
Free self parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Buffet breakfasts are available for a surcharge and are served each morning.
Lobby Lounge - This café serves brunch, lunch, dinner, and light fare.
Feast - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
YUE Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Japaness Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fresh Corner - This café serves light fare only. Open daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at anytime
Check-in time starts at 4:00 PM
Minimum check-in age is: 20
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the club lounge.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Property is cleaned with disinfectant
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
Cash deposit required
Debit cards
Pool access available from 6:00 AM to 10:00 PM.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.