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THE CLOUD HOTEL Hsinchu

3.0 star property

Choose dates to view prices

Photo gallery for THE CLOUD HOTEL Hsinchu

Front of property
View from room
Comfort Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Reception hall
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$85
includes taxes & fees
Dec 30 - Dec 31

Explore the area

View in a map
No.102, Xintai Rd., Zhubei, Hsinchu County, 302
  • Place, Changyi Industrial Park
    ‪1 min walk‬
  • Place, Taiyuen Hi-Tech Industrial Park
    ‪4 min walk‬
  • Place, China Medical University Hospital, Hsinchu Branch
    ‪2 min drive‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪54 min drive‬

Room options

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Room

9.4 out of 10
Exceptional
(9 reviews)
  • 231 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Comfort Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 267 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | 0-inch LCD TV with cable channels, TV

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 267 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Quadruple Room

Business Quadruple Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Quadruple Room

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Quadruple Room

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Double Room, 1 King Bed

  • 267 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business 2-bed Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business 2-bed Room

  • Sleeps 2

View all photos for Family Quadruple Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Quadruple Room

  • Sleeps 4

View all photos for Superior Quadruple Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Quadruple Room

  • Sleeps 4

View all photos for Comfort Quadruple Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Comfort Quadruple Room

  • Sleeps 4

View all photos for Business Quadruple Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Quadruple Room

  • Sleeps 4

View all photos for Business Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Twin Room

  • Sleeps 2

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

  • Sleeps 2

View all photos for Comfort Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Comfort Room

  • Sleeps 2

View all photos for Business room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business room

  • Sleeps 2

View all photos for Standard Single Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Single Room

  • Sleeps 1

View all photos for Deluxe Room With 4 Single Beds /Business Quadruple Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room With 4 Single Beds /Business Quadruple Room

  • Sleeps 4

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room

  • Sleeps 2

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About this property

THE CLOUD HOTEL Hsinchu

3-star Zhubei hotel steps from Changyi Industrial Park
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance.
THE CLOUD HOTEL Hsinchu offers 60 air-conditioned accommodations with minibars and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

THE CLOUD HOTEL Hsinchu features multilingual staff, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Zhubei hotel also offers dry cleaning/laundry services and an elevator. Limited onsite parking is available on request. A total renovation of this property was completed in January 2023.

THE CLOUD HOTEL Hsinchu is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: TWD 350 for adults and TWD 250 for children

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 350 for adults and TWD 250 for children
  • Airport shuttle fee: TWD 1500 per vehicle (maximum occupancy 2)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Young Hotel Hsinchu
Young Hsinchu
Young Hotel Zhubei
Young Zhubei
THE CLOUD HOTEL
The Young Hotel
THE CLOUD HOTEL Hsinchu Hotel
THE CLOUD HOTEL Hsinchu Zhubei
THE CLOUD HOTEL Hsinchu Hotel Zhubei

Reviews

THE CLOUD HOTEL Hsinchu Reviews

8.4

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 134 out of 329 reviews
Rating 8 - Good. 129 out of 329 reviews
Rating 6 - Okay. 52 out of 329 reviews
Rating 4 - Poor. 9 out of 329 reviews
Rating 2 - Terrible. 5 out of 329 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for me, great location, very friendly staff, and will not hesitate to stay again
Stayed 7 nights in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience great staff great property and breakfast was amazing.
Stayed 8 nights in Jul 2025

10/10 Excellent

HIDEO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ming Che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean local hotel in a great location for walking & exploring
Stayed 9 nights in Mar 2025

8/10 Good

Munguntsetseg

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Isaiah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is cleaned daily, staff are friendly, and the price is fair. Stayed here for over 2 months.
Stayed 21 nights in Mar 2025

4/10 Poor

Sue

Liked: Cleanliness
Disliked: Staff & service
not a good experience to interact with the staffs
Stayed 1 night in Feb 2025

8/10 Good

Eric, San Jose

Stayed 1 night in Feb 2025

8/10 Good

Eric, San Jose

Stayed 1 night in Feb 2025

10/10 Excellent

CHIA CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

JO-FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

shuchun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體不錯

住宿環境不錯，在竹北火車站正對面，有提供免費停車服務，早餐豐富，只是隔音較不好
Stayed 1 night in Feb 2025

6/10 Okay

Chih yang

Stayed 1 night in Feb 2025

8/10 Good

Junghong, Los Altos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 1 night in Nov 2024

10/10 Excellent

yoshiki

Stayed 8 nights in Nov 2024

6/10 Okay

Raul

Stayed 4 nights in Nov 2024

6/10 Okay

CHIN LUNG

Traveled with family
房間有點小
Stayed 1 night in Nov 2024

10/10 Excellent

Chaowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

yoshiki

Stayed 2 nights in Oct 2024

8/10 Good

Liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

KING LEUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff polite
Stayed 2 nights in Oct 2024