*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Relo' The Urban Escape like an outdoor pool and a children's pool.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a garden, and a terrace. Parking is available onsite for a surcharge. A total renovation of this property was completed in September 2020.
Relo' The Urban Escape has designated areas for smoking.
- Number of outdoor pools - 1
- Babysitting or childcare
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- Number of beach bars - 1
- 24-hour front desk
- Beach umbrellas
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Pool sun loungers
- Food and water bowls
- Children's pool
- Safe-deposit box at front desk
- On private beach
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Beach towels
- Total number of rooms - 54
- Number of floors - 5
- Number of buildings/towers - 1
- Garden
Family Friendly Amenities
- On private beach
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare
- Playground on site
- Refrigerator
Room Amenities
Relo' The Urban Escape offers 54 accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Slippers
- Shower/tub combination
- Free WiFi
- LCD TV
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of beds 1
- Electrical adapters/chargers
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Relo' The Urban Escape has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately THB 650 per person
- Pet fee: THB 1200 per pet, per night
- Rollaway bed fee: THB 1200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at anytime
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in.
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Minimum age for negative COVID-19 test result requirement: 18
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Guest accommodation is sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
No cribs (infant beds) available
Onsite COVID-19 testing (Antigen) is available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 24 hours
Minimum age for COVID-19 test requirement: 18
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for THB 1200.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of THB 1200 per pet, per night
- Dogs and cats only
- Food and water bowls are available
We should mention
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide a negative COVID-19 test result.
The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in.
Hotel Names
- Haven Cha-am
- Haven Resort Cha-am
- Haven Resort
- Relo' The Urban Escape Hotel
- Relo' The Urban Escape Cha-am
- Relo' The Urban Escape Hotel Cha-am
Hotel Reviews
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