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Chateau de Chine Hotel Hualien

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau de Chine Hotel Hualien

Front of property - evening/night
Seasonal outdoor pool
Lobby sitting area
Business center
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Laundry
  • Pool
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
No.2, Yongxing Rd., Hualien City, Hualien County, 970
  • Hualien County Stone Sculpture Museum
    4 min walk
  • 好樹涼糖
    3 min walk
  • Hualien Station
    9 min drive
  • Hualien (HUN)
    11 min drive

Room options

View all photos for Premier Family

Premier Family | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Family

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Twin

Premier Twin | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Twin

  • 279 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Room

Suite Room | Premium bedding, pillowtop beds, minibar, in-room safe

Suite Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin

  • 278 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family

Deluxe Family | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Family

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Family

Superior Family | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Family

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe King

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Cypress House

Spa
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (21)
The price is $77
per night
$89 total
includes taxes & fees
Jan 1 - Jan 2
Cypress House

About this property

Chateau de Chine Hotel Hualien

4.5-star Hualien City hotel close to Hualien Dongdamen Night Market
3 restaurants, a fitness center, and a complimentary children's club are available at this smoke-free hotel. Free wired internet in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, WiFi in public areas, a seasonal outdoor pool, and a business center are onsite.
Chateau de Chine Hotel Hualien offers 156 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 37-cm LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

This Hualien City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chateau de Chine Hotel Hualien features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants. This 4.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wired Internet access is complimentary. This luxury hotel also offers a terrace, a complimentary children's club, and an arcade/game room. A roundtrip airport shuttle at scheduled times, an area shuttle, and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Chateau de Chine Hotel Hualien is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
翔雲西餐廳 - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 7:00 PM at scheduled times
  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 450 to 495 for adults and TWD 250 to 275 for children
  • 3 restaurants

Restaurants on site

  • 翔雲西餐廳

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free children's club
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-cm LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 01 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 450 to 495 for adults, and TWD 250 to 275 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Disposable personal items are available on request.

We should mention

The seasonal pool will be open from May to October

Property is also known as

Hualien Chateau de Chine
Hualien Chateau de Chine Hotel
Chateau Chine Hotel Hualien
Chateau Chine Hotel
Chateau Chine Hualien
Chateau Chine
Chateau De Chine Hualien
Chateau de Chine Hotel Hualien Hotel
Chateau de Chine Hotel Hualien Hualien City
Chateau de Chine Hotel Hualien Hotel Hualien City

Chateau de Chine Hotel Hualien Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 350 out of 1000 reviews" "
Rating 6 - Okay. 117 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying here during the April 3rd earthquake (7.5). The staff jumped into action to keep safe and care for all guests. We want to commend the hotel for their response in a disaster. Additionally, the hotel was nice, with good amenities. We were not too far from the main area of town. We would love to go back and stay again.
Stayed 3 nights in Apr 2024

6/10 Okay

robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very disapointed that we were not allowed entry to the dinner area. The in hotel restaurant refused us entry as they said there was no room for us at the buffet dinner. It was reserved for locals only.
Stayed 2 nights in Mar 2024

10/10 Excellent

Larry, Kirkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Excellent stuff.
Stayed 4 nights in Jan 2024

10/10 Excellent

Larry, Kirkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. First we stayed 4 nights. Then we added another 2 nights.
Stayed 2 nights in Jan 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kwok, St Catharines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

MITSUHIRO

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Hualienはあまり惹かれるホテルがなかったものの比較的良いかと思われたので選択。しかし設備は古く朝食のビュッフェもシェフはなんだか陽気ではなくメニューも少なめに感じた(食べ過ぎずにすんで助かったが)。快適ではあったが、価格に見合ったバリューは無いと感じた。夏の観光シーズンだからこんなものなのでしょうね。(ちなみにこの前後で泊まった台北のホテルの方が安くて綺麗なのはどうもミスマッチ感を感じます。)
Stayed 1 night in Jul 2023

8/10 Good

Wei

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice swimming pool for kids. The wireless internet was not reliable. Buffet was decent.
Stayed 3 nights in Jun 2023

6/10 Okay

Hao Ghiam Marcus

Disliked: Property conditions & facilities
Property is very run down and very inconvenient as it is not around city centre. Shows that there is free area shuttle but there isn't any. End up spending extra money and time waiting and paying for taxi. Property is old and rather run down as well. Needs major refurbishment soon. Not worth the money paid.

10/10 Excellent

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
If you have young children, there is no better hotel to stay at! Their pool and sandbox make for great afternoon fun and the playroom is perfect for evenings and bad weather days. The breakfast buffet provides a large selection of eastern and western foods and also vegetarian options. The evening snack is a bonus too. The staff is absolutely wonderful. I would definitely stay here again!
Stayed 1 night in May 2023

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice kids play area
Stayed 1 night in Apr 2023

8/10 Good

Rebecca

Stayed 3 nights in Jan 2023

6/10 Okay

Richard

Stayed 1 night in May 2022

6/10 Okay

Theodore

Traveled with family
Disliked: Staff & service
Disappointed
arrived the hotel around the normal check in time, room was not ready, was asked to wait 15 minutes but ended up to be 45 minutes, was quite disappointed as the room did not seem to be as nice as expected, seemed a bit aged, overall not so good, the only good thing worth mentioning was we asked for some amenities on the first evening and the housekeeping staff that came to assist was very attentive and nice!
Stayed 2 nights in Dec 2021

10/10 Excellent

Shu hsiang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
I enjoy my stay there a lot even I only stayed for one night. The staff are all very professional and response quite fast when I have questions. And they seem to very willing to help out since I use English a lot. As a native Taiwanese, I do appreciate that. :)
Stayed 1 night in Nov 2021

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here. Staff were very friendly and helpful. The hotel was well equipped for families with small children as there is a dedicated play center in one entire wing of the hotel, small gym, business center, lovely outdoor swimming pool with fountain, great buffet breakfast. Really enjoyed our experience here.
Stayed 1 night in Aug 2021

4/10 Poor

Joseph S.

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Improvement can be made
Room is too small and bed is too soft. Small room than the website picture showed. W/o paying attention to the small words you will be easily fooled during the booking process.
Stayed 2 nights in Feb 2021

8/10 Good

Shih wen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

環境不錯，小朋友很喜歡！
Stayed 1 night in Jul 2020

8/10 Good

Joseph

Traveled with family
Liked: Staff & service, room comfort
Good service but facilities need updating
Hotel is well suited for families with younger children. The outdoor pool and the indoor kids play area were good for kids. Service was good. However, the rooms really need updating (old carpet, furniture and bathroom).
Stayed 1 night in Jul 2020

6/10 Okay

李, 新竹

Traveled with family
Liked: Cleanliness, staff & service, amenities
大部分員工親切有禮，櫃檯check in員工林小姐應對有待加強，飯店車位嚴重不足 房間偏舊但整體還算ok，cp值尚可的飯店
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly services. Very helpful staff. The pickup and drop off at the train station were extremely convenient
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and the decor on Jimmy floor is very beautiful. The playroom for children is also very clean and well maintained. Will recommend for family with young children.
Stayed 3 nights in Dec 2019