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Hualien Charming City Hotel

3.5 star property

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Front of property - evening/night
Deluxe Twin Room, 2 Twin Beds (Non- Refundable) | Desk, laptop workspace, soundproofing, iron/ironing board
Interior
Reception
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
No. 19, Guoxìng 2nd Street, Hualien City, Hualien County, 920
  • Meilunshanshengtai Park
    ‪17 min walk‬
  • Tzu Chi Cultural Park
    ‪2 min drive‬
  • Japanese General House
    ‪3 min drive‬
  • Hualien (HUN)
    ‪10 min drive‬

Room options

View all photos for Deluxe Quadruple Room (Non- Refundable )

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Quadruple Room (Non- Refundable )

  • 356 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Non- Refundable )

Deluxe Double Room (Non- Refundable ) | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Room (Non- Refundable )

  • 249 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room (Non- Refundable )

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Triple Room (Non- Refundable )

  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room, 2 Twin Beds (Non- Refundable)

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Twin Beds (Non- Refundable)

  • 249 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (1 Single Bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Room (1 Single Bed)

  • 160 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

Hotelday Plus Hualien

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (723)
The price is $53
per night
$62 total
includes taxes & fees
Mar 6 - Mar 7
Hotelday Plus Hualien

About this property

Hualien Charming City Hotel

3.5-star Hualien City hotel close to Hualien Dongdamen Night Market
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hualien Charming City Hotel offers 128 air-conditioned accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

Bathrooms include bathtubs or showers. This Hualien City hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, an arcade/game room, and multilingual staff. For a surcharge, the property provides an area shuttle within 20 meters and an airport shuttle (available 24 hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hualien Charming City Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Hualien Charming City Hotel has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 20 m
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Self parking on site (TWD 300 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: TWD 380 for adults and TWD 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for TWD 200.0 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately TWD 380 for adults and TWD 250 for children
  • Airport shuttle fee: TWD 1000 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 500 (one-way), (up to 18 years old)
  • Self parking fee: TWD 300 per day
  • A late check-out fee will be charged
  • Crib (infant bed) fee: TWD 200.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hualien Charming City
Hualien Charming City Hotel
Hualien City Hotel
Charming City Hotel
Hualien Charming City
Hualien Charming City Hotel Hotel
Hualien Charming City Hotel Hualien City
Hualien Charming City Hotel Hotel Hualien City

Hualien Charming City Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 194 out of 553 reviews
Rating 8 - Good. 250 out of 553 reviews
Rating 6 - Okay. 74 out of 553 reviews
Rating 4 - Poor. 25 out of 553 reviews
Rating 2 - Terrible. 10 out of 553 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ZHUANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Choo Shong

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

TUDOR-OVIDIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient as it's close to the trainstation, room clean and fully functional and with a touch of class (wood, armchair, etc.), breakfast buffet also with variety and good coffee.
Stayed 2 nights in Jan 2024

6/10 Okay

Wai Kin

Liked: Cleanliness, staff & service, amenities
Walkable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shelly

Stayed 1 night in Jun 2023

8/10 Good

Kwok Fu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit-for-purpose of my planning for one night, which is adjacent to train station and 25 min walk to night market.
Stayed 1 night in Mar 2023

4/10 Poor

Jonathan

Traveled with group
Disliked: Staff & service
Couldn’t change the dates of our stay so never made it to the hotel.
Stayed 1 night in Apr 2023

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinent location to the bus terminal
This hotel is located in 3 minute walking distance from the bus and train stations. For those who tour Taroko and east coast with public transportation, it is very convenient. Free breakfast is fair, and the staff is reasonably courteous. Completed our Hualien tour in a 4 night stay. Nice!
Stayed 4 nights in Feb 2023

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

Yuet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station. The room is spacious.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Service and breakfast are good
Stayed 3 nights in Jan 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok place to stay in the heart of Hualian.
Clean, a little smokey but nice room. Probably time for a renovation.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfect location near train station. Clean room with friendly staff. Would definitely stay there again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner, Traveled with family
Easy location, completely overrun with tour buses, wheezing AC barely able to keep edge off heat.
Stayed 1 night in Aug 2019

2/10 Terrible

Christina

Disliked: Staff & service
Rude n unhelpful staffs
The hotel was introduced by my Taiwanese Friend.. never expected anything just thinking it’s a normal fine hotel.. never ever realised that the receptionist is looking unhappy n rude while checking me in.The hotel is running down n room with a still smell even for the past few days I diffused essential oils. After checking out of the hotel.. my girl Friend was helping me to load my luggage with difficulty as my handsaws hurt n bandaged.Yet I saw one male n one female hotel staffs seeing off the clients off to the coach n saw us .. don’t even stop or offer to help us.Never ever stay in this hotel again.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Big clean room and property close to station and shops and restaurants
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Business traveler
All the electrical outlets are only for two-pronged plugs. Have to bring or your own adapter or borrow one from the front desk.
Stayed 1 night in Mar 2019

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

4/10 Poor

Lilly, Texas

Nice Staff, Property Needs Uplift
Hotel front desk staff are great, friendly, competent and helpful. However, in spite of this, unfortunately I would find another hotel next time in Hualien. The WiFi is set up oddly, and each time I left the room, I needed to register and sign in on my devices, does not auto sign, slow and laborious. No instructions were given on check in so I had to ask front desk for help. The ventilation system may need cleaning, woke up each morning with headache and stuffy nose (I travel often to Taiwan, do not have allergies), breakfast was expensive compared to local prices and tasteless, soybean milk (my favorite) was loaded with sugar. ‘Free’ coffee machine in lobby was not working. Asked for help from nice housekeeping staff, nothing happened, Asked for plain soybean milk but never came (I was only guest on Sunday morning). Hualien area is beautiful (Taroko National Park), great local people, has many other options to stay as tourism has grown there (parks, hiking, etc).
Stayed 2 nights in Sep 2018

10/10 Excellent

MAN FAI

Clean and comfortable bedroom
The staffs were nice, and the room was very clean. It was not far away from the train station. I had a comfortable stay at this hotel.
Stayed 3 nights in Aug 2018

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, room comfort
Decent Hotel but Poor AC System
The hotels Air Conditioning was having trouble cooling the room. I requested to change rooms after 7 hours at full blast, but was provided a fan as it’s a central AC system so it wouldn’t have made a difference. It’s summer and very warm. Sleeping was a little uncomfortable, even with the fan. Disappointing.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect A Place To Call Home
If I can rate it for 5 stars, I would without any hesitation. Or maybe I would rate Hualien Charming City Hotel at 4.9. I have stayed a couple of times in this hotel. I wouldn't want to stay elsewhere if I'm in Hualien City again.
Stayed 1 night in Jul 2018