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Jack house hotel

3.0 star property

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Photo gallery for Jack house hotel

Classic Quadruple Room | Premium bedding, desk, laptop workspace, blackout drapes
Reception
Elite Double Room | Bathroom | Shower, rainfall showerhead, hair dryer, slippers
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
No. 29, Fuxing St., Hualien City, Hualien County, 970
  • Hualien (HUN)
    ‪13 min drive‬

Room options

View all photos for Classic Quadruple Room

Classic Quadruple Room | Premium bedding, desk, laptop workspace, blackout drapes

Classic Quadruple Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, blackout drapes

Exclusive Suite, 1 Bedroom

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 2 Twin Beds

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Double Room

Elite Double Room | Premium bedding, desk, laptop workspace, blackout drapes

Elite Double Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Jack house hotel

3-star Hualien City hotel, connected to a shopping center in Hualien City Centre
Along with a restaurant, this smoke-free hotel has a meeting room and concierge services. Free Taiwanese breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a free grocery shopping service are onsite.
Jack house hotel offers 26 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Hualien City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, the property provides an area shuttle within 3 kilometers and an airport shuttle during limited hours. This Hualien City hotel also offers an arcade/game room, multilingual staff, and tour/ticket assistance. Concierge services and a complimentary grocery shopping service can be provided.

Jack house hotel is a smoke-free property.

A complimentary Taiwanese breakfast is served each morning between 7 AM and 9:30 AM.
Jack house hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM
  • Area shuttle (surcharge) up to 3 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request

Food and drink

  • Free Taiwanese breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • 4G smartphone data speed
  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of TWD 200 at check-out
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TWD 300 per vehicle (one-way, maximum occupancy 3)
  • Bed sheets fee: TWD 100 per bed, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 24890691杰克山莊渡假大飯店有限公司

We should mention

A car is not required for transportation to and from this property

Property is also known as

Jack house hotel Hualien City
Jack house Hualien City
Jack house hotel Hotel
Jack house hotel Hualien City
Jack house hotel Hotel Hualien City

Jack house hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 42 reviews
Rating 8 - Good. 15 out of 42 reviews
Rating 6 - Okay. 8 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Siew Min

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The king bed is two beds put together with a thin layer of cover so when sleeping, the beds will slower split apart and u will fall in the middle crack of the bed. Its quite an old school hotel. The bathroom is okay with no bidet. Overall still okay

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room aircond once on with smoking smell It was so bad but we are tired with kids so we jz off thr airconditioner since the weather was cold
Stayed 1 night in Jan 2020

10/10 Excellent

TK, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in general. Very friendly and welcoming staffs and room and toilet is clean and tidy. however hair dryer was not provided for my room.
Stayed 2 nights in Oct 2018

10/10 Excellent

Chi Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthy spending
Nice & helpful attitude! Neat & clean in general.

4/10 Poor

Shu Mei

Stayed 1 night in Feb 2024

10/10 Excellent

CHENGYIN

Stayed 1 night in Aug 2023

8/10 Good

Bi chu

Stayed 1 night in Aug 2022

8/10 Good

HUNG AN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

EN-MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很不錯～老闆娘跟員工阿姨人都很好很親切～ 離東大門夜市也很很方便，走路五分鐘就可以到！其他一些小缺點就是枕頭有點硬、隔音很不好第二天晚上被吵到睡不著>_<
Stayed 2 nights in Apr 2022

8/10 Good

Wenwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

CHEN SHUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

CHING YI

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Chiaching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
人員很親切.
Stayed 1 night in Jul 2020

8/10 Good

CHIA YU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好
乾淨整潔
Stayed 1 night in Jun 2020

8/10 Good

Sen

Liked: Staff & service, property conditions & facilities, room comfort
須改善
毛巾有污漬、蓮蓬頭有些許污垢、面紙盒有小動物屍體、房內有煙味
Stayed 1 night in Jun 2020

6/10 Okay

Wun yu

Traveled with family
普通
整體住宿感覺普通、若是以交通為考量的話還不錯，不推薦家庭住宿，比較適合2-4人朋友旅行
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
隔音稍微差一點
Stayed 1 night in Feb 2020

8/10 Good

Pei Jen

Traveled with group
Liked: Staff & service, property conditions & facilities
有灰塵、毛髮，原本不以為意，但看到指甲(滿大的) 這樣的清潔覺得需要加強。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
應該是吹風機，對於女生來講 吹風機滿重要的,假日文宣內可以提示一下，女性出遊自備吹風機，我覺得比較妥當
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
早餐選項太少，量也不太足，建議補個牛奶，麥片的，讓不習慣中式的人，多個選擇！老闆娘和員工是很親切！
Stayed 2 nights in Dec 2019

10/10 Excellent

YOULING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
尚可
整體還不錯，櫃台阿姨人都很好！但浴室的排水孔有乾掉的頭髮沒清....然後排氣設備應該是打通的關係，會聞到煙味。
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
房間隔音效果非常糟糕， 連水管中的水流聲音都聽得一清二楚， 非常的吵鬧。 晚上十一點多樓上餐廳還有人在工作， 鍋子掉地上的聲音實在是讓人無法忍受。 員工教育真的有待加強。
Stayed 1 night in Sep 2019

10/10 Excellent

CHUN HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒！
大廳阿姨很親切，告訴我們哪邊可以停車，出入也都會問候。 距離東大門夜市不遠，散步可抵達。
Stayed 1 night in Sep 2019