Crowne Plaza Huangshan Yucheng, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Huangshan Yucheng, an IHG Hotel

Exterior
Exterior
Exterior
Exterior
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
No 1 Huizhou Road Tunxi, Huangshan, Anhui, 245000
  • Binjiang Huating
    3 min drive
  • Xin'an Bridge
    3 min drive
  • Daizhen Park
    5 min drive
  • Tunxi (TXN)
    18 min drive

Room options

Family Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, River View

  • River view
  • Sleeps 3
  • 1 Twin Bed

Premium Room, 2 Twin Beds, River View

  • River view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite

  • Sleeps 4
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Smoking

  • Sleeps 2
  • 2 Twin Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 398 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds, River View

  • River view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Crowne Plaza Huangshan Yucheng, an IHG Hotel

4.5-star hotel in Tunxi
This hotel features 3 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Crowne Plaza Huangshan Yucheng, an IHG Hotel offers 481 air-conditioned accommodations with safes and bathrobes. Digital television is provided.

Bathrooms include bathtubs, slippers, and hair dryers. This Huangshan hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Huangshan Yucheng, an IHG Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 7750 square feet (720 square meters) include a conference center. This luxury hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Crowne Plaza Huangshan Yucheng, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Yu Ping Xuan - This restaurant specializes in Chinese cuisine. Reservations are required.
Yun Hai Chinese Restauran - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
Riverside cafe - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 115 per person
  • 3 restaurants

Restaurants on site

  • Riverside cafe
  • Yu Ping Xuan
  • Yun Hai Chinese Restauran

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,750 square feet of space)
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 45-inch TV with digital channels

Food and drink

  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Late check-out subject to availability
Late check-out fee: CNY 400
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 900 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 115 per person
  • Airport shuttle fee: CNY 320 per vehicle (roundtrip)
  • Late check-out fee: CNY 400 (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Huangshan
Crowne Plaza Huangshan Yucheng
Crowne Plaza Yucheng
Crowne Plaza Yucheng Hotel
Crowne Plaza Yucheng Hotel Huangshan
Huangshan Crowne Plaza
Crowne Plaza Huangshan Yucheng Hotel

Crowne Plaza Huangshan Yucheng, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 123 reviews" "
Rating 8 - Good. 39 out of 123 reviews" "
Rating 6 - Okay. 7 out of 123 reviews" "
Rating 4 - Poor. 1 out of 123 reviews" "
Rating 2 - Terrible. 1 out of 123 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zhen Liang

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice river view.
Stayed 1 night in Mar 2024

10/10 Excellent

Peng

Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at Crowne Plaza Huangshan. The staffs were super helpful.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the hotel is good. When we arrived there was a cute little stuffed monkey and a small jar of tea with a hand written welcome note waiting for us in our room. The breakfast is good with many choices.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Really impressed with the room and the hotels amenities. Staff was super helpful arranging transportation for me.
Stayed 1 night in Oct 2019

10/10 Excellent

nhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best international brand hotel in Huangshan
This is probably the best international standard hotel in Huangshan city! However, only a few staffs speak good English like Wil so it's kind of a struggle to communicate with other staffs even though they tried very hard to be helpful. Thanks to Wil, we got our train ticket booked and travel to mount Huangshan arranged! The hotel is very big and elegant. Room was nice and clean with nice view of the river. The seafood pizza we tried was good. However, the so called "mandarin fish" that I ordered at the Chinese restaurant was terrible. It smelled like rotten fish! Anyhow, this is probably the closest to international standard hotel as it gets. The hotel is about 5 min taxi ride to Tuxi Ancient street!
Stayed 2 nights in Sep 2019

6/10 Okay

Cheuk On, hong kong

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Family stay
Hotel is nice next to s river. Room is spacious and bed is hugh. The only disappointment is the bath room not clean.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I like: - big swimming pool - great gym facilities - nice lobby Check in staff originally placed in a smoking room, asked for an unreasonable big deposit (4000 yuan). After then we were allocated into a non-smoking room with better views. Room cleaning was excellent
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Almost but not quite there. Smokey rooms.
Front desk staff at check-in require more training. They were slow and quite inflexible. I booked 3 nights stay over 2 bookings but they insisted that I can only add the extra night to my door card on the day I am supposed to check-in under the second booking rather than just taking as one continuous stay. Many other hotels internationally had been able to aggregate all bookings as 1 booking so I don't have to go back and add more nights to the room key. More importantly, I had to switch several rooms because even though I was given a room on a non-smoking floor with all non-smoking rooms, the hotel supplied ash trays in these rooms and previous guests had smoked in them. Some rooms smelled of heavy cigarette smoke. After 4 room changes within the non-smoking floor did they find me a room that didn't smell of cigarette smoke. Unfortunately, that room had 2 single beds and not the King bed which I had booked. I settled for the single bed rather than chance a king bed in a smokey room. Front desk was quite useless until a young Lady Manager stepped in. She was superb in helping me sort out the rooms and was apologetic. The concierge Kelvin was more than helpful. He was extremely knowledgeable about the areas to travel to and helped arranged local travel. So it was not all bad. However, I am not sure I will return to stay at this hotel again because I want to avoid getting non-smoking rooms that smelled of cigarette smoke.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

whye yeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Xiaohu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Huangshan
Convenient location, spacious room, helpful staff, free parking
Stayed 2 nights in Feb 2019

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
It was a beautiful property overlooking the stream and mountains. Very clean rooms and excellent breakfast buffet.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Best in Huangshan. Can’t go wrong. Some polish req
This was the second time we stayed in this hotel and the experience was generally positive. Our guide said we chose the best one in town and it was very affordable for a very spacious hotel. Very modern and generally clean but some polish is required in the rooms. Couches a little worn looking. Also local tourists create a lot of smoke and noise. Not sure what a hotel can do about that though. Overall would probably stay again.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Best in Huangshan with some edges to smooth
A very spacious affordable and well located that should be luxurious and comfortable. This expectation can be lost in the details somewhat - worn couches, and iron burn on my desk, smoke smells in no smoking areas, a seedy spa, and my room had the soap package already opened. It doesn’t change that I would stay here again. It’s nice affordable and a great choice.
Stayed 1 night in Oct 2018

8/10 Good

Darlene, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel manager and concierge staff were very helpful. Lobby is stunning. We ended up in a room with a balcony with no seating, and no shower ( just a tub with a hand sprayer). My husband thought it was weird but I didn’t mind it.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Room is kind of outdated. Old hotel then.
Stayed 1 night in Jul 2018

10/10 Excellent

WAN HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Frank, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff Makes All the Difference
A property will get old, but the quality of staff will hugely compensate for it. From the front desk to the concierge; to those working in the restaurants and the housekeeping they all make your stay such a great experience. All are helpful, smiley and engaging, ready to serve and answer to your needs. They bother to check if you need a refill of coffee, asked if there is anything else they can. Good job everyone. What have they done to the staff training or is it just the natural warmth of Tunxi people? Whatever it is, definitely my best stay of this trip!
Stayed 1 night in Jan 2018

10/10 Excellent

KAI FUNG KELVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2017

10/10 Excellent

Amanda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
The hotel & room is clean & comfortable! Like it very much. However, a big couch takes almost 1/8 of the room's space making it looks small. Bathroom is also really clean, has both tubs & shower. The only con for the hotel is breakfast just so so. Cups & dishes are chipped, should be replaced.
Stayed 1 night in May 2017

10/10 Excellent

rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort