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Hotel Santa Cruz

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Cruz

Porch
View from property
Lobby sitting area
Interior
Balcony view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Jr. Gabino Uribe 255, Huaraz, Ancash, 2001
  • Piscigranja de Truchas
    9 min walk
  • Mirador de Retaqeñua
    9 min walk
  • Jirón José Olaya
    9 min walk
  • Huaraz (ATA-German Arias Graziani)
    41 min drive

Room options

View all photos for Double Room, Balcony

Iron/ironing board, free WiFi

Double Room, Balcony

  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Iron/ironing board, free WiFi

Basic Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Balcony

Iron/ironing board, free WiFi

Twin Room, Balcony

  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Private Bathroom

Standard Twin Room, 2 Twin Beds, Private Bathroom | Iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds, Private Bathroom

  • 18 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Bedroom

Iron/ironing board, free WiFi

Standard Room, 1 Bedroom

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 3 Twin Beds, Private Bathroom

Standard Triple Room, 3 Twin Beds, Private Bathroom | Iron/ironing board, free WiFi

Standard Triple Room, 3 Twin Beds, Private Bathroom

  • 194 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Santa Cruz

3-star Huaraz hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Hotel Santa Cruz offers 15 shared accommodations with hair dryers and complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This Huaraz hotel also offers a library, a terrace, and barbecue grills. Onsite uncovered self parking is complimentary.

Hotel Santa Cruz is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 9 AM.
Hotel Santa Cruz has a restaurant on site.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 4 floors
  • Built in 2004
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with cable channels

Food and drink

  • 24-hour room service

More

  • Heating
  • Iron/ironing board on request
  • Shared accommodations

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 16.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Amazon Pay
Cashless transactions are available
Property Registration Number 20530819834

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Cruz Huaraz
Santa Cruz Huaraz
Hotel Santa Cruz Hotel
Hotel Santa Cruz Huaraz
Hotel Santa Cruz Hotel Huaraz

Hotel Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 77 reviews" "
Rating 8 - Good. 19 out of 77 reviews" "
Rating 6 - Okay. 7 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
We loved our stay with Santa Cruz. It was like staying with good friends. Willie, Flo, Judy, David and others were very friendly, helpful, and professional. From organizing a tour, to answering quick texts about appropriate Taxi fares, arranging laundry, and accommodating our vegetarian diet, everything was perfect. Tasty breakfasts cooked just right, super clean rooms, and just wonderful staff!
Stayed 7 nights in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and went above and beyond to cater to my needs. The property is charming with great views. The room was nice and clean with great beds and modern, well-functioning bathroom fixtures.
Stayed 1 night in Jan 2024

6/10 Okay

Willy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Nice view. Very clean. However it was a bit far from the plaza. Although, David and Tiana were very helpful if you ever book a room there ask for them.
Stayed 1 night in Sep 2023

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
The staff was friendly and beyond helpful in every way. They helped arrange transfers to our hike 4 hours away, and any other place we needed to go. We would definitely stay again if we return.
Stayed 5 nights in Apr 2023

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exelente hotel , el staff muy bueno y atentos , lo recomiendo totalmente
Stayed 2 nights in Sep 2022

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view of the city and the Andes. Quiet neighborhood and very secure acess.
Stayed 2 nights in Oct 2022

10/10 Excellent

ROGER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguna queja todo el personal se esmera por hacerlo sentir a uno en casa. En especial las damas de la cocina .
Stayed 3 nights in May 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 3 nights in Jan 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in Huaraz
Good hotel with nice breakfast included. Very up to date bathroom / shower with great water pressure and hot water. Mattresses could use an upgrade.
Stayed 3 nights in Jan 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with incredible mountain views
Wonderful stay at Hotel Santa Cruz. The staff were great; our room was large and very comfortable, with incredible views of the mountains; and the daily breakfast was excellent.
Stayed 4 nights in Nov 2021

8/10 Good

Carlos, Costa Rica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, super clean, they are also friendly and will help you with any taxi you need or info about the place.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. Very helpful with local attractions.
Stayed 2 nights in Oct 2019

8/10 Good

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and nice.
Helpful, nice views, good breakfast
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Has a nice view of the Huascaran provided you get the rooms facing the courtyard. Location not an issue for travellers with their own car. Breakfast ok. Amenities, fittings need an urgent revamp. Even something as basic as the room door lock needs maintenance.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My buddy and I were in Huaraz to climb and used the hotel to base out of . We were in and out 3 times over about 12 days and the staff were always happy to see us and greeted us with smiles. The rooms are fine and the beds are ok. Bathrooms are fine and there was plenty of hot water to wash off the trail dust. It up the hill from the main part of town so a bit more quite and the views of the high Cordillera are great!
Stayed 1 night in Jul 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around 5 stars - impeccable service with incredibly friendly staff. Awesome breakfast with great view of Huascaran mountain. Rooms are clean and spacious.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy in Huaraz
Our four day stay at Hotel Santa Cruz was most pleasant and enjoyable. Arriving very early by bus from Lima we were given an early check-in and invited to have tea to assist with the symptoms of the higher altitude of Huaraz. The room was very clean, hot water was available, the bed slightly firm but acceptable, with a large comforter to keep warm with the cooler nights. The hotel was safe and secure with views of the beautiful snow-capped mountains surrounding the city. One could easily walk downhill to the center of town...and back as well if desired. (Regardless a taxi ride back was only 4-5 Soles.) The free WiFi was very good, the included quality full breakfast varied from day to day, accompanied by great coffee (or your choice of teas). The restaurant also offered other menu choices throughout the day. But best of all were the staff....always friendly and pleasant, accommodating ALL our requests for service and information. Our stay at Hotel Santa Cruz was excellent.
Stayed 4 nights in Sep 2018

8/10 Good

Ashley, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and comfortable bed. A bit away from the centre of Huaraz. Some barking dogs in the night, but otherwise a comfortable stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location within walking distance to the Plaza de Armas. Stored our luggage while we were out on our trek. Very friendly staff and comfortable accommodations!
Stayed 1 night in Jun 2018

6/10 Okay

Morten Gyldendal

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly but dated
Friendly staff, however the hotel is dated and our room needed repair work (toilet was not properly secured to the floor). We stayed two nights and problem wasn’t fixed during this time. The city center is 15-20 min by foot so not the most central location although quiet.
Stayed 2 nights in Jun 2018

6/10 Okay

Zulu

Liked: Cleanliness, staff & service
Decent for the price
Willy and the hotel staff are great folks. The included breakfast is delicious, and I really enjoyed eating in the dining room, which looks out at the mountains. Only a couple of minor complaints: the Wi-Fi. worked fine downstairs, but was really spotty in my room; also, there was a shower curtain rod in the shower, but no shower curtain, which was odd. Overall, a decent stay for a decent price.
Stayed 2 nights in Jan 2018

10/10 Excellent

Sean T, Rossland, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, great view
A very good experience and we were especially happy with the great staff, especially Willy, the hotel manager. We had excellent / prompt e-mail communication with the hotel. Although the hotel is a bit of a walk from the plaza, the spectacular views of the mountains from the hotel more than made up for this. The hotel staff were very useful at arranging a few tours for us with Atusparia tours. We highly recommend this tour company,
Stayed 3 nights in Oct 2017

8/10 Good

Eran, Israel

Liked: Cleanliness, staff & service, room comfort
Hotel Santa Cruz
Hotel Santa Cruz is about a 5-10 minute walk from the city center. Taxis are also abundant for about $1.5. The location is very quite compared to the hotels in the city center. The main asset of the hotel is Willy who went out of his way at all hours and personally escorted us to assist in booking our treks and helped make our stay and sightseeing in the area a unique and succesful experience
Stayed 2 nights in Oct 2017