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Amerivu Inn And Suites New Richmond

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Amerivu Inn And Suites New Richmond

Indoor pool
View from room
Premium bedding, individually decorated, individually furnished, desk
Front of property
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
814 North Knowles Ave, New Richmond, WI, 54017
  • New Richmond Heritage Center
    2 min drive
  • Westfields Hospital
    3 min drive
  • 45th Parallel Distillery
    6 min drive
  • New Richmond, WI (RNH-New Richmond Regional)
    20 min walk

Room options

View all photos for Honeymoon Suite, 1 King Bed, Balcony

Premium bedding, individually decorated, individually furnished, desk

Honeymoon Suite, 1 King Bed, Balcony

  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Premium bedding, individually decorated, individually furnished, desk

Comfort Room

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Premium bedding, individually decorated, individually furnished, desk

Deluxe Room, Balcony

  • 215 sq ft
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Patio

Premium bedding, individually decorated, individually furnished, desk

Classic Room, 2 Queen Beds, Patio

  • 210 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, individually decorated, individually furnished, desk

Family Room

  • 225 sq ft
  • Sleeps 6
  • 3 Queen Beds

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About this property

Amerivu Inn And Suites New Richmond

3-star New Richmond hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite. Housekeeping is available on request.
Amerivu Inn And Suites New Richmond offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This New Richmond hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.
Amerivu Inn And Suites New Richmond features an indoor pool and a spa tub. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a vending machine and discounted use of a nearby fitness facility. Complimentary self parking is available on site.

Amerivu Inn And Suites New Richmond is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Amerivu Inn And Suites New Richmond has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Amerivu Inn Suites New Ric
Amerivu New Richmond
Amerivu Inn New Richmond
Amerivu Suites New Richmond
Amerivu Inn Suites New Richmond
Amerivu Inn And Suites New Richmond Hotel
Amerivu Inn And Suites New Richmond New Richmond
Amerivu Inn And Suites New Richmond Hotel New Richmond

Amerivu Inn And Suites New Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 229 out of 561 reviews" "
Rating 8 - Good. 120 out of 561 reviews" "
Rating 6 - Okay. 83 out of 561 reviews" "
Rating 4 - Poor. 73 out of 561 reviews" "
Rating 2 - Terrible. 56 out of 561 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Monique

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is pretty old, and smells musty and of mildew. Everything felt very damp at all times. The staff was very nice and attentive.
Stayed 5 nights in Sep 2024

10/10 Excellent

Enele

Stayed 1 night in Sep 2024

4/10 Poor

Eugene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gal checking us in friendly. 8a.m no coffee or breakfast out. Pillows needed laundering, old equipment, no covers on outlets.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
staff was nice and efficient, building has seen a fair amount of use and is just tired.
Stayed 1 night in Sep 2024

6/10 Okay

Barbara

Disliked: Cleanliness, property conditions & facilities
Older..room with 3 beds came with 1 washcloth 1 hand towel and 2 bath towels.
Stayed 1 night in Sep 2024

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sadly disappointing, reviews not accurate.
I stay at a hotel at least once a month. I always use Hotels.com and I always read the reviews. I know New Richmond is not a large town, but I felt good about the hotel because the reviews said good things. I knew it wouldn’t be “brand new”, but I expected better. Upon arrival, there was no one at the front desk. 4pm on a Friday, when the hotel was sold out. I called the number posted… and after a few minutes someone came out. He was very polite and nice, but it still took forever to check in. We were in a time crunch, as we had a ride coming between 5 and 515. We got into the room and tried to turn on the TV and it didn’t work. After spending 15 minutes trying to diagnose the issue, we ended up asking the front desk to fix it. The manager (?) came to our room (barefoot) and spent over 20 minutes trying to fix it, as I was trying to get ready. He said it would be fixed when we got back, I explained I didn’t want anyone in my room while we were gone. Finally, with 10 minutes to spare before we had to leave, he hooked a new DVD up and had it working. Other issues: the door between rooms did not lock. The toilet paper holder fell off the wall. The floors were dirty, like with actual dirt, the tub had dirt in it also. The outlet for the microwave did not work, so had to use the bathroom plug in. And the blow dryer did not work, so I had to find a house keeper in the morning to get a new one. The staff was very nice, but they need to clean up their act. Was not impressed,
Stayed 1 night in Sep 2024

4/10 Poor

Ruthanne

Traveled with partner
This place is falling apart at the seams. Needs some TLC. The gentleman at the desk told me 3 or 4 times “you are wrong” when I was trying to get in the internet instead of helping me. Then upstairs we were having trouble with the electronic key and asked for help. He grabbed it out of my husbands hand and said “you are wrong again”. When I told him he needed to learn how to talk to people he was shocked. I think he felt badly and had no idea how rude he was being. Still not pleasant.
Stayed 2 nights in Aug 2024

8/10 Good

Carly, Oak Creek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms are clean and bathroom was recently remodeled. It is an older building. The walls are paper thin and can hear others talk. We used white noise app to cancel out sound.
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Property was musty and moldy. Made me sick. I was supposed to stay 3 nights, I left after the first night. They did not refund me for the two nights I didn’t stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Monica

Traveled with partner
Bed was in very bad shape. Rooms are ok. They need to clean the filters in the wall units
Stayed 4 nights in Aug 2024

6/10 Okay

Joseph

Disliked: Cleanliness
Staff not readily available for check in or after 11pm. No elevator.
Stayed 2 nights in Aug 2024

2/10 Terrible

Chad

Disliked: Property conditions & facilities
Poor conditions/ No lights
Not a good stay, on the first night of the stay our light switch in the bathroom failed. We couldn’t turn the lights on at all. Used phone for light. When we talked to the first attendant in the morning he didn’t seem to care or understand what I was telling him. He told me to come back later in the day. When so came back later the second attendant told me to wiggle switch and it will work. I told him we tried that. He then came up to our room and confirmed that the switch and light didn’t work. He said that he would fix it. He never came back to fix the light and we spent the rest of our stay with lights in bathroom. The bathroom door was also in disrepair and wouldn’t shut all the way. I would not recommend this hotel and will not be staying again. There were no apologies or offer for discount.
Stayed 2 nights in Aug 2024

6/10 Okay

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
An older hotel so a little musty smelling. More choices for breakfast would be nice. Desk staff very nice.
Stayed 1 night in Jul 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service
Everything was clean, just needed a bit of updating.
Stayed 1 night in Jul 2024

4/10 Poor

Lance

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Barb

Disliked: Cleanliness, property conditions & facilities
Mildew in hotel
Stayed 1 night in Jul 2024

4/10 Poor

Amanda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money I spent but with limited options in the area for the event I attended it had to do. Very run down, needs major updating and cleaning and while they are at it, better decorating. Area is nice.
Stayed 1 night in Jul 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, room comfort
Quiet and comfortable
Staff was great. The room was cooled when I arrived. That was a very thoughtful touch! The room was quiet and I slept really well.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
The hotel stunk like mold very bad. I came home sick from it. We were on the 2nd floor and we noticed in the morning that there was no smoke alarm. It had been taken down. It was dirty.
Stayed 1 night in Jul 2024

6/10 Okay

Neil

Traveled with family
Disliked: Cleanliness, staff & service, amenities
There were bugs in our room The furniture was dirty and floor not well vacuumed. We could fully hear the conversation from the room next to us There was no one at the front desk when we checked in nor when we checked our. Will not come back here.
Stayed 1 night in Jul 2024

4/10 Poor

Erica

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, front desk staff spoke limited English & rude, property is in desperate need of professional repair. Looks like a pack of drinken kindergarteners were assigned property repairs.
Stayed 1 night in Jul 2024

4/10 Poor

Neil

Liked: Staff & service, property conditions & facilities, room comfort
Vacation 2024
I had to pay another $22 at check in because my room wasnt ready. The jets in hot tub arent wirking and they werent working last year. I specifically ask about this before booking and was told it was working. So i was lied to and it cost more. Im not happy. Tgen the air-conditioning is making noise and kept me awake after being up for two days. Im tired and hungry. Ill see what breakfast brings!
Stayed 1 night in Jun 2024

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

cheri

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very nice The room was so damp ! The carpet was very wet the bedding was damp my pillows were very damp maybe they cleaned the carpet in that room I don’t know The pool is in need of repair Like said the staff was very nice
Stayed 1 night in Jun 2024

2/10 Terrible

Daria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stayed at a place this dirty. The carpet had dust and dirt at the corners, dust and hair on nightstands, one of the towels in the bathroom had a paper tag still attached from the store and tower has never been washed, there was a cockroach right outside the patio door, flies all over the ceing, smell like the room has been smoked in for many years, a lot of broken glass around the trash area in the parking lot. And worst if all, the cleaner looked visibly high. We did not even bother with the breakfast and and the swimming pool, so sketchy. The worst hotel experience we've had in years.
Stayed 2 nights in Jun 2024