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Best Western Plus New Richmond Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus New Richmond Inn & Suites

Exterior
Lobby
Lobby
Restaurant
Restaurant

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
240 Paperjack Dr, New Richmond, WI, 54017
  • New Richmond Heritage Center
    12 min walk
  • 45th Parallel Distillery
    16 min walk
  • Westfields Hospital
    4 min drive
  • New Richmond, WI (RNH-New Richmond Regional)
    5 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 432 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 372 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 372 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • 434 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 432 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus New Richmond Inn & Suites

New Richmond hotel with indoor pool
Along with a full-service spa, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.
Best Western Plus New Richmond Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

50-inch LED televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Best Western Plus New Richmond Inn & Suites features an indoor pool and a spa tub. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 420 square feet (39 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Best Western Plus New Richmond Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 420 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus New Richmond Inn
Best Western Plus New Richmond
Best Western New Richmond
Plus New Richmond & Suites
Best Western Plus New Richmond Inn & Suites Hotel
Best Western Plus New Richmond Inn & Suites New Richmond
Best Western Plus New Richmond Inn & Suites Hotel New Richmond

Best Western Plus New Richmond Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 240 out of 318 reviews" "
Rating 8 - Good. 57 out of 318 reviews" "
Rating 6 - Okay. 12 out of 318 reviews" "
Rating 4 - Poor. 5 out of 318 reviews" "
Rating 2 - Terrible. 4 out of 318 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Patsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to concert.
Stayed 1 night in Sep 2024

10/10 Excellent

Malery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay and our breakfast. The only complaint we have is there was an awful lot of noise in the hallway starting at 6:20 am and we are starting to wonder if maybe the hallway was above our room when we were on the second floor.
Stayed 1 night in Sep 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for concert in Somerset. Santa Bob's Shuttle was out front and we were able to get a sober cab to and from cocert. Hotel was very nice. Very clean, super comfortable and breakfast was good. Would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Blake

Liked: Cleanliness, amenities
Modern, nice place!
Stayed 1 night in Sep 2024

6/10 Okay

LYUBOV

Business traveler, Traveled with partner
Disliked: Staff & service
Overall a reasonable hotel, but staff was no where to be found in the evening or the morning. Breakfast was so-so, but included hot items. Again, no personal in sight to ask questions or to troubleshoot (when coffee ran out). Felt safe and reasonably clean. Would consider staying again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Deborah K

Liked: Amenities
We were there for five days/nights for visiting family and friends. Good breakfast. Great towels for hotel towels. Friendly and polite staff. Got my rewards. Clean and attractive lobby, but freezing AC. Too cold. Daily service in our room was appreciated even if it was minor. One BIG problem: handicapped accessible room. Why? I would get a ticket if I parked in a handicap spot. But here I’m put in this room where the shower water floods the floor; where I can’t hang up my clothes because they hang on the floor. I did not request that room and just wonder why?
Stayed 5 nights in Aug 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Replenish towels
Unfortunately didn’t replenish towels each day. Kept leaving only one wash cloth with having two guest. No tissues and didn’t replace Toilet Paper with a five day stay. When asked for supplies were given but should have been inventoried when housekeeper came by each day. One day dirty towels weren’t picked up.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mica

Stayed 1 night in Jul 2024

10/10 Excellent

Carrie, Brooklyn Park

Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very convenient would stay again
Stayed 1 night in Aug 2024

8/10 Good

Pedro

Stayed 2 nights in Jul 2024

10/10 Excellent

Kelsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff allowed early check in so my friend and I could change into bathing suits before going down the river. Friendly! Only problem was shower drain was clogged. Wish breakfast went a little later.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amy, Marshfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! Everything was good!
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, well maintained property with friendly staff.
Stayed 2 nights in May 2024