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ÊMM Hotel Hue

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ÊMM Hotel Hue

Outdoor pool
Exterior
Reception
Outdoor banquet area
Reception hall

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
15 Ly Thuong Kiet Street, Hue, Thua Thien-Hue, 47000
  • Nguyen Dinh Chieu Walking Street
    10 min walk
  • Spice Viet Restaurant
    1 min walk
  • Ga Hue Station
    5 min drive
  • Hue (HUI-Phu Bai Intl.)
    28 min drive

Room options

View all photos for Superior Twin Room

Down comforters, minibar, in-room safe, desk

Superior Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, minibar, in-room safe, desk

Superior Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, desk

Family Room

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

ÊMM Hotel Hue

3.5-star Hue hotel, connected to a shopping center in Hue City Centre
This smoke-free hotel features 2 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite.
ÊMM Hotel Hue offers 75 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Hue hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. Event facilities measuring 400 square feet (37 square meters) include conference space. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This eco-certified hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

ÊMM Hotel Hue is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Yên Restaurant - Overlooking the pool and garden, this restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Spice Viet - Overlooking the pool and garden, this restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Spice Viet
  • Yên Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 400 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 2003
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 562500.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Rollaway bed fee: USD 562500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6 - 11 years old for bedding and meals.

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Festival Hotel Hue
EMM Hue
Hue Festival Hotel
ÊMM Hotel
ÊMM Hue
Festival Hue Hotel
EMM Hue Hotel
ÊMM Hotel Hue Hue
ÊMM Hotel Hue Hotel
ÊMM Hotel Hue Hotel Hue

ÊMM Hotel Hue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 122 reviews" "
Rating 8 - Good. 55 out of 122 reviews" "
Rating 6 - Okay. 5 out of 122 reviews" "
Rating 4 - Poor. 2 out of 122 reviews" "
Rating 2 - Terrible. 1 out of 122 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Best stay in Hue
Amazing stay, great location, fantastic breakfast, excellent staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, lovely place
Stayed 1 night in Apr 2024

2/10 Terrible

Jane

Stayed 1 night in Apr 2024

10/10 Excellent

Luke Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and caring staff - nothing was too difficult - very helpful and our stay was memorable
Stayed 1 night in Jan 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Dec 2023

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The checkin and pool area was nice and outstanding restaurant upstairs. Good lighting and room was clean. Some small touches would push the review to a 5, like cleaner cushions by the pool.
Stayed 2 nights in Jun 2023

4/10 Poor

Mieko

Stayed 1 night in Mar 2023

10/10 Excellent

Troy

Stayed 2 nights in Feb 2023

10/10 Excellent

Chau Quynh Huong

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly staff, comfy and clean bed. Very good location. Recommended for the next visit in Hue.
Stayed 1 night in Jan 2023

10/10 Excellent

Viet, north platte

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thìs hotel is very good for anything even service and food should I come back
Stayed 1 night in Nov 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food in restauranr was wondeful
Stayed 3 nights in Feb 2020

10/10 Excellent

Michael

Stayed 3 nights in Jan 2020

10/10 Excellent

Michael

Stayed 3 nights in Jan 2020

10/10 Excellent

Ondrej

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly place
Clean rooms, fine breakfast, nice pool. Good position. Good value for the money
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service, spacious, clean
Big rooms, bright atmosphere, great breakfast and outstandingly helpful service! Clean, no technical defects, good location in Hue. I broke a leg befome my stay and they agreed to move a non refundable fixed booking by three weeks to help me, no charges. Exemplary customer orientation!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is fairly well situated. The rooms (we had 2) were very comfortable, very well finished and clean. The WiFi was excellent. The pool area was a little small for the size of the hotel. The staff were OK. I was disappointed with the restaurant. I thought the meals they served (apart from breakfast) were pretty ordinary. Breakfast was OK, but nothing special.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a regular hotel. There is nothing very special about it but I have nothing bad to say either. Clean, buffet breakfast, pool etc. I would say that the rooms aren’t “soundproofed” as the ads say as they’re just regular rooms with general normal sounds coming in. Not sure what the “pillow menu” is either as we weren’t offered anything like this. Pool loses sun by around 3pm but we enjoyed it in the mornings. Location is a fair walk from the heart of Huê so we got taxis everywhere. Enjoyable relaxing stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Michael, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

SK, SG

Traveled with group
Disliked: Property conditions & facilities
Unable to latch the room door from inside. Unable to lock balcony door as well
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful, even directing us to an excellent hospital (everything turned out OK). The room, pool and surrounding area, and buffet breakfast were all very good. My only concern and it was a big one it that they put us in a room below a floor that was being renovated and we could hear a lot of noise (banging, drilling) from 8am to 5pm. worse, we were not informed of this when we checked in, nor given a discount.
Stayed 1 night in Mar 2019

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value spot in Hue
Great little hotel. Just outside of the tourist areas. This meant it has more space than most. Had a lovely outdoor pool etc. Would recommend.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hue
This hotel had everything that we were looking for - clean, comfortable room, great breakfast and it's within walking distance to all the sights in Hue. The pool area was also beautiful and spotless. I wouldn't hesitate to stay there again.
Stayed 1 night in Mar 2019

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay!
Excellent services good breakfast staffs are very friendly and politely. Location is good right on all amenities. Walking distance to the city and restaurant.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were not sound proof so we got woken every morning and also during a soccor game as horns were going off until 10.30 at night
Stayed 3 nights in Dec 2018